Philips Colour Television Service Manual page 12

EN 12 5. DPTV585 AA
– SWID: Software identification of the main micro
controller (2US1-1.00)
– US1 is 2 letter and 1 digit combination to indicate the
software type and the supported languages.
• Line 2 : "HDDW SWID: HDDW1.1-00018" AND "NVMID:
30";
– HDDW SWID: Software identification of DW module.
– NVMID: Software identification of the NVM.
• Line 3: "GDE SWID: 01.22"; Software identification of GDE
engine.
• Line 4 : "CODES : xx xx xx xx xx xx xx "; Error code
buffer (see explanation of error codes above) Displays the
last 7 errors of the error code buffer.
• Line 5 : "OPT xxx xxx xxx xxx xxx xxx xxx xxx"; Option
bytes. Option bits control software and hardware
functionality. An option byte or option number represents
8 of those bits. Each option number is displayed as a
number between 0 and 255. The set may not work correctly
when an incorrect option code is set. See Service
Adjustments for more information on correct option settings
• Line 6: "SYSTEM : AUTO"; Indicates which Colour and
sound system is installed for this preset: NTSC/PAL/
SECAM. Complaints that may be caused by an incorrect
system setting: no color / colours not correct / unstable
picture /noise in picture. To change the system setting of a
preset: Press the "MENU" button on the remote control
– Select the INSTALL sub menu
– Select the MANUAL STORE sub menu
– Select and change the SYSTEM setting until picture
and sound are correct
– Select the STORE menu item
• Line 7 : Line 7 through 15 show the stauts of customer
controls and signal source selected.
• Line 8: "VOLUME"; Value indicates level at CSM entry.
• Line 9 : "BALANCE"; Value indicates level at CSM entry.
• Line 10 : "SOURCE :"Indicates which SOURCE is installed
for this preset. AV1, AV2, SVHS2, Channel number (8)
• Line 11: Line 7 through 15 show the stauts of customer
controls and signal source selected..
• Line 12 : "TINT"; Value indicates level at CSM entry.
• Line 13 : "COLOUR"; Value indicates level at CSM entry.
• Line 14 : "BRIGHTNESS"; Value indicates level at CSM
entry.
• Line 15 : "PICTURE"; Value indicates level at CSM entry.
How to exit CSM
Use one of the following methods:
• Press a key on the remote control transmitter with
exception of the 'CHANNEL', 'VOLUME' and digit (0-9)
keys)
• Press the 'POWER' button on the remote control
transmitter or on the TV set.
5.3 Problems and Solving Tips (related to CSM)
Note: Below described problems are all related to the TV
settings. The procedures to change the value (or status) of the
different settings are described above. New value(s) are
automatically stored.
5.3.1 Picture Problems
Snowy/noisy picture
1. Check line 24 'Noise Figure'. In case the value is 127 or
higher, and the value is high on other programs, check the
aerial cable/aerial system.
2. Check lines 11 'Sharpness' and 24 'Noise Figure'. In case
the value of line 11 is 3 or 4 and the value of line 24 is high
(127 or higher), decrease the 'Sharpness' value.
Picture too dark
1. Press 'Smart Picture' button on the RC-transmitter. In case
the picture improves, increase the 'Brightness' or the
Service Modes, Error Codes, and Fault Finding
5.3.2
'Contrast' value. The new value(s) are automatically stored
(in 'personal' pre-set) for all TV channels.
2. Check line 7 'Brightness' and 8 'Contrast'. If the value of
line 7 is low (< 10) or the value of line 8 is low (< 10),
increase the 'Brightness' or the 'Contrast' value.
Picture too bright
1. Press 'Smart Picture' button on the RC-transmitter. In case
the picture improves, decrease the 'Brightness' or the
'Contrast' value. The new value(s) are automatically stored
(in 'personal' pre-set) for all TV channels.
2. Check lines 7 'Brightness' and 6 'Contrast'. If the value of
line 7 is high (> 40) or the value of line 8 is high (> 50).
Decrease the 'Brightness' value or increase the 'Contrast'
value.
White line around picture elements and text
1. Press 'Smart Picture' button on the Remote Control. In
case the picture improves, decrease the 'Sharpness' value.
The new value is automatically stored (in "personal" pre-
set) for all TV channels.
2. Check line 11 'Sharpness'. Decrease the 'Sharpness'
value. The new value is automatically stored for all TV
channels.
No picture
Check line 27 'Tuned bit'. In case the value is 'On', install the
required program again. Open the installation menu and
perform manual installation.
Blue picture
No proper signal is received. Check the aerial cable/aerial
system.
Blue picture and/or unstable picture
A scrambled or decoded signal is received.
Black and white picture
Check line 9 'Colour'. In case the value is low (< 10), increase
the 'Colour' value. The new value is automatically stored for all
TV channels.
No colours/colour lines around picture elements or
colours not correct or unstable picture
Check line 20 'TV System'. If a "strange" system pops up,
something has gone wrong during installation. Re-install the
channel.
Menu text not sharp enough
1. Press 'Smart Picture' button on the RC-transmitter. In case
picture improves, decrease the contrast value. The new
value(s) are automatically stored for all TV channels.
2. Check line 8 'Contrast'. The value of line 8 is high (> 50).
Decrease the contrast value.
Sound Problems
No sound from left and right speaker
Check line 6 'Volume'. The value is low. Increase the value of
'Volume'. The new value(s) are automatically stored (in
"personal" pre-set) for all TV channels.
Sound too loud for left and right speaker
Check line 6 'Volume'. The value is high. Decrease the value of
'LS Volume'. The new value(s) are automatically stored (in
"personal" pre-set) for all TV channels.