Novatel Ovation MC990D User Manual
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Novatel Ovation MC990D User Manual

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Summary of Contents for Novatel Ovation MC990D

  • Page 1 MC990D Product user guide...
  • Page 2 Please save this User Guide to your computer’s hard drive for future reference. ©2008. Novatel Wireless, Inc. All rights reserved. Ovation and Novatel Wireless names and logos are trade- marks of Novatel Wireless. All other brands and trademarks are trademarks of their respective holders.

  • Page 3: Table Of Contents

    Caring for your device ....................6 Installation ................7 Install the SIM card ......................8 Install MobiLink Lite .....................9 Confi gure & connect ............10 Confi gure Ovation MC990D ..................11 Managing connectivity ....................13 Product features ..............15 Hardware overview ....................16 Inserting the device ....................16 Optional accessories ....................17...
  • Page 4 Working with Profi les ............34 Overview ........................35 Creating profi les ......................36 Editing profi le settings ....................39 Viewing Profi les ....................46 Troubleshooting ..............47 Overview ........................48 Common problems and solutions ................48 Viewing the Connection Log ..................51 Viewing device properties ..................53 Getting help .......................54 Regulatory statements ............
  • Page 5 Software Drivers License Proprietary Rights Provisions: The software drivers provided with this product are copyrighted by Novatel Wireless and/or Novatel Wireless’ suppliers. And although copyrighted, the software drivers are unpublished and embody valuable trade secrets proprietary to Novatel Wireless and/or Novatel Wireless’...
  • Page 6 U. S. Government Restricted Rights Clause The software drivers are classifi ed as “Commercial Computing de- vice Software” and the U.S. Government is acquiring only “Restrict- ed Rights” in the software drivers and their Documentation. U.S. Government Export Administration Act Compliance Clause: It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to any country where such transfer is prohibited by the United States Export Administration...

  • Page 7: About This Guide

    This guide is separated into 9 chapters: The Basics - This chapter provides an overview of the instruc- tions necessary to begin using your Ovation MC990D. Here, you will also fi nd basic information about your device. Driver Installation - For complete installation instructions review this chapter.
  • Page 8 Profi les - This chapter outlines the details of using the Mo- biLink Lite software to create connection profi les. Troubleshooting - This chapter provides solutions to com- mon problems and technical support information. Regulatory and Safety Notices Glossary...

  • Page 9: The Basics

    The basics Your Ovation MC990D LED states System requirements Caring for your device...

  • Page 10: Your Ovation Mc990D

    Your Ovation MC990D 1. Protective cap 1. Protective cap 4. 4. SIM card slot SIM card slot 2. LED indicator 2. LED indicator 5. 5. USB connector USB connector 3. microSD slot microSD slot...

  • Page 11: Led States

    LED states LED State Description SIM card may be missing or inserted SIM Error Flashing incorrectly GPRS/EDGE/UMTS/HSDPA cellular No Service Solid service is currently not available GREEN GPRS Flashing GPRS service is available Solid Connected to a network using GPRS VIOLET EDGE Flashing...

  • Page 12: Caring For Your Device

    Caring for your device As with any electronic device, Ovation MC990D must be handled with care to ensure reliable operation. Novatel Wireless recom- mends the following handling guidelines: Do not apply adhesive labels to the device; they may cause the device to potentially overheat and they may alter the perfor- mance of the antenna.

  • Page 13: Installation

    Installation Install the SIM card Install the device and MobiLink Lite...

  • Page 14: Install The Sim Card

    Before pluggng the MC990D into your computer, insert the (U)SIM card supplied by your service provider. Insert the SIM card into the Ovation MC990D slot as shown below. Push the SIM card completely into the slot.

  • Page 15: Install Mobilink Lite

    Install MobiLink Lite Insert the MC990D into your laptop’s USB port. MobiLink Lite automatically installs. Activate your device with a service provider and create a pro- fi le (see Creating Profi les). Launch MobiLink Lite and connect as described in Confi gure MC990D.

  • Page 16: Confi Gure & Connect

    Confi gure & connect Confi gure Ovation MC990D Managing Connectivity...

  • Page 17: Confi Gure Ovation Mc990D

    Confi gure Ovation MC990D You can confi gure your mobile broadband device to automatically connect to the network when you power up your system or manu- ally connect and disconnect using the Connect/Disconnect button in the main window. You can also employ a PIN code to unlock your mobile broadband device on startup.
  • Page 18 To introduce a PIN code to unlock your notebook computer, select the Auto-Lock On Power Up check box and enter the PIN code in the Pin Code box. To change the PIN code, click the Change Pin Code... button to open the Change Pin Code dialog box, enter the current PIN code in the Current Code box and the new code in the New Code and New Code Confi rm boxes, and click OK.

  • Page 19: Managing Connectivity

    Right-click on the MobiLink Lite icon in the system tray and select Open MobiLink Lite from the popup menu. The MobiLink Lite window shows the current status of the Ovation MC990D device. In the MobiLink window, click Connect. The button changes to...
  • Page 20 To minimize the MobiLink Lite window while staying connect- ed, click on the Minimize icon in the upper right corner of the MobiLink Lite window. To disconnect from the network, click Disconnect.

  • Page 21: Product Features

    Product features Hardware overview Inserting and removing MC990D microSD slot Optional accessories...

  • Page 22: Hardware Overview

    MC990D and reviews how to use accessories for your device. Inserting the device When you connect Ovation MC990D, the following may occur once the device has been confi gured correctly: The device is powered as soon as you connect it to the Type A USB (version 2.0) port of your computing device.

  • Page 23: Optional Accessories

    USB port, verify that you are inserting the device the proper way and verify that you’re using a Type A USB port. Accessories There are accessories available for Ovation MC990D that are in the box or sold separately through Novatel Wireless partners. microSD card Lanyard Notebook-clip holder and USB cable accessory pair.

  • Page 24: Microsd Slot

    Ovation MC990D is equipped with removable, hot-swappable, memory storage. The convenience of this feature enables you to connect to the Internet, access your corporate VPN on the fl y and store precious data simultaneously to an external drive without the need of another fl ash drive.
  • Page 25 2. Separate the clip. (You do not have to remove the lanyard from the device to perform this task.) Using the microSD retriever tool, gently press in and release the microSD card, which should then pop out half way. Remove the card and store in dry, safe place. Saving fi les to microSD The process of saving fi les to the microSD memory card on your device is similar to saving fi les to any external fl ash drive on your...
  • Page 26 To save fi les from an application When saving fi les directly from an application to the MC990D, go to File > Save (or Save As...). In the Save in box, click the down arrow to view the contents of the drop-down menu. Select the MC990D, which typically appears as a removable storage device with an assigned drive letter as identifi cation.

  • Page 27: Lanyard Accessory

    Lanyard accessory A lanyard is included in the Ovation MC990D package contents. The lanyard is a convenient accessory that enables you to wear Ovation MC990D around your neck while on the go. IMPORTANT: DO NOT WEAR THE LANYARD AND DEVICE AROUND ROTATING OR MACHINERY OR DURING SLEEP.

  • Page 28: Notebook Clip Holder And Cable Accessory

    Notebook clip holder and cable accessory An external USB cable and notebook monitor clip accessory are included for your convenience. These accessories (not required for use with the device) are ideal for using USB devices in hard- to-reach and crowded spaces, a common situation with many notebooks, relieving strain on your ports and allowing you to use additional USB devices with convenience.

  • Page 29: Sms Messaging

    messaging Overview About the SMS message client Composing and sending SMS messages Managing received messages Managing your address book...

  • Page 30: About The Sms Message Client

    Overview Your Ovation MC990D mobile broadband device includes an easy- to-use application for sending and receiving SMS messages. About the SMS message client SMS (Short Message Service) enables you to send and receive short text messages to and from mobile devices. The Ovation...
  • Page 31 Composing and sending messages An SMS message can contain up to 465 alphabetic or numeric char- acters and cannot contain any images or graphics. A message over 160 characters will be divided into multiple messages. Your carrier may reduce the character limit when sending multiple messages. To compose an SMS message Right-click on the MobiLink Lite icon in the system tray and se- lect SMS Client from the popup menu to open the SMS Client.

  • Page 32: Cutting, Copying, And Pasting Text

    In the Compose Message window, specify recipients for the message using either of the following methods: • In the To... box, type the phone number or email address of each recipient, separating names with a semicolon (;). • Click the Address Book button and select one or more recipients from the Select Recipients dialog box as described in Selecting Recipients From Your Address Book.

  • Page 33: Printing A Message

    Click where you want to paste the text and click Paste on the toolbar, select Paste from the Edit menu, or press Ctrl+V on the keyboard to paste the text. To undo the operation, select Undo from the Edit menu, or press Ctrl+Z on the keyboard.
  • Page 34 Selecting recipients from your address book To select recipients from your address book In the Compose Message dialog box, click the To… button. In the Name list of the Select Recipients dialog box, select the name of a recipient and click the Mobile-> button to move it into the Message Recipients box.

  • Page 35: Managing Received Messages

    Managing received messages Once you are attached to the network, you can receive SMS mes- sages. When you receive an SMS message, the SMS Notifi cation icon appears in the Main window. Reading messages After the SMS Client receives a message you can read it in the lower pane of the SMS window.

  • Page 36: Replying To A Message

    Replying to a message You can quickly reply to a message received in your inbox. When you reply to a message, the Compose Message window opens with the recipient’s address entered into the To box and with the subject line of the received message preceded by “RE:”. To reply to a message In the message list, click the message you want to reply to.

  • Page 37: Deleting Messages

    Deleting messages When you are fi nished with a message, you can delete it. When you delete a message, it is permanently removed from your computer. To delete messages In the Subject pane, select the one or more messages you want to delete.
  • Page 38 Managing your address book The address book stores addresses of users that you frequently send messages to. Once you store an address, you can quickly ac- cess it without having to enter the user’s information. To open your address book •...

  • Page 39: Changing Contact Information

    Changing contact information You can view properties of any of the contacts in your address book. To change a contact’s information In the contact list, select the contact whose information you want to change. Click Edit. In the Contact dialog box, change any of the contact informa- tion.

  • Page 40: Working With Profi Les

    Working with Profi les Overview Creating profi les Editing profi le settings...

  • Page 41: Overview

    Overview Connecting to the network requires a unique set of connection settings. You may have more than one connection account if you are traveling throughout Europe, each with its own settings (e.g., France, Germany, UK, etc). A profi le is a complete set of connection information required for connecting to the network in the country in which you are traveling.

  • Page 42: Creating Profi Les

    Creating profi les Your service provider can assist you in making the correct selections for your new profi le. To create a profi le Right-click on the MobiLink icon in the system tray, and select Settings > Profi le Manager from the popup menu.
  • Page 43 Click the New button. The fi rst screen of the Profi le Wizard ap- pears. In the Profi le Name box, enter a name to identify the profi le. In the APN box, enter the APN. If you don’t know your APN, contact your service provider.
  • Page 44 Click Advanced... if you need to confi gure the advanced set- tings. For information about the advanced settings, see xxxx. Click OK to close the Advanced dialog box. Click Finish. In the Profi le Manager window, click OK.

  • Page 45: Editing Profi Le Settings

    Editing profi le settings Profi le settings allow you to set general, TCP/IP, and VPN settings. When you select a locked profi le in the Profi le Manager, the View button is displayed, allowing you to view the profi le settings. When you select an unlocked profi le, the Edit button appears, enabling you to edit the profi le settings.

  • Page 46: Connection Info

    To edit the general settings, click the General tab and edit any of the following settings of the currently selected profi le. Profi le Info A name to identify the profi le. You can enter any Profi le Name name. The name of your broadband carrier.
  • Page 47 Click the TCP/IP tab to specify any of the following TCP/IP set- tings.
  • Page 48 Edit any of the following TCP/IP options: Field Description Obtain An IP Address Select this option to obtain a dynamic IP ad- Automatically dress. Select this option to enable a static IP rather Use The Following IP than a dynamic IP address. A static IP is an as- Address signed IP Address that does not change.
  • Page 49 Edit any of the following Advanced options: Field Description Select this check box to specify WINS settings. Set WINS Primary WINS The IP address of the fi rst WINS server to look for. The IP address of a backup WINS server to look Secondary WINS for.
  • Page 50 To specify VPN settings, click the VPN tab.
  • Page 51 Edit any of the following VPN options: Field Description Select this option if you do not want to automati- Disable Auto VPN cally connect to the VPN when the connection is made. Select this option if you want to automatically con- Auto-Connect Microsoft nect using the VPN.

  • Page 52: Viewing Profi Les

    Viewing Profi les You can edit the connection information of an existing profi le un- less the profi le is locked. A locked profi le is indicated by an asterisk (*) in the Profi le Manager’s Profi le List. A locked profi le can only be viewed.

  • Page 53: Troubleshooting

    Troubleshooting Overview Common problems and solutions Viewing the Connection Log Viewing device properties Getting help...

  • Page 54: Overview

    Please check for data cover- age with your service provider. MobiLink Lite status is “No Card Detected” Make sure that no other software programs are open that may be using the Ovation MC990D broadband device.
  • Page 55 I cannot connect to the Internet Your software may be incorrectly installed. Check that you have correctly installed the MobiLink Lite software located on the CD that came with the product. You may not have an active subscription plan. Check that you have an active subscription plan from your service provider and have activated the service.
  • Page 56 From the Windows Start menu, select Run. In the Run window, type “Command” in the Open box and click OK. At the c: prompt, type “PING www.novatel.com”. • Response: Unknown host www.novatel.com - This usually indicates a faulty DNS. Call your service provider.

  • Page 57: Viewing The Connection Log

    Viewing the Connection Log The Connection Log provides statistical information about the cur- rent connection as well as a history of past connections. Connection logging is not available if you have enabled the Launch On Startup option. For more information, see Confi gur- ing the General Settings To view the connection log Right-click on the MobiLink icon in the system tray, and select...
  • Page 58 The following information is displayed for the current connec- tion in the Connection Log dialog box: Statistic Description The total data sent. This is not related to your Total Data service provider's billing information. Current Connection Time The length of the current connection. The number of bytes sent and received during Total Session Bytes the current session.

  • Page 59: Viewing Device Properties

    Viewing device properties The Device Properties dialog box displays information about the mobile broadband device that may be used for customer support issues. To view properties • In the Main window, select Device Properties from the File menu. The dialog box displays the following information:...

  • Page 60: Getting Help

    Property Description The version of the mobile broadband devicd Firmware Version fi rmware. International Mobile Equipment Identity. A unique number that identifi es your mobile broad- IMEI band device on the network. Mobile directory number of the mobile broad- Mobile Number band device.

  • Page 61: Regulatory Statements

    Regulatory statements CE Marking FCC Notice Safety Notice...
  • Page 62 CE Marking This device has been tested to and conforms to the regulatory requirements of the European Union and has attained CE Marking. The CE Mark is a conformity marking consisting of the letters “CE”. The CE Mark applies to products regulated by certain European health, safety and environmental protection legislation.
  • Page 63 Federal Communications Commission Notice (FCC United States) Electronic devices, including computers and wireless modems, generate RF energy incidental to their intended function and are therefore subject to FCC rules and regulations. This equipment has been tested to, and found to be within the acceptable limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 64 MODIFICATIONS: The FCC requires that you be notifi ed that any changes or modifi cations made to this device that are not express- ly approved by Novatel Wireless, Inc. may void your authority to operate the equipment.
  • Page 65 RF Exposure/Specifi c Absorption Rate (SAR) Information This product has been evaluated for SAR and meets the FCC Guide- lines for exposure to radio waves. FCC Equipment Authorization ID: PKRNVWM990D Your wireless modem is a radio transmitter and receiver. It is designed and manufactured not to exceed the exposure limits for radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S.
  • Page 66 THE FCC HAS GRANTED AN EQUIPMENT AUTHORIZATION FOR THIS WIRELESS MODEM WITH ALL REPORTED SAR LEVELS EVALUATED AS IN COMPLIANCE WITH THE FCC RF EXPOSURE GUIDELINES. THE HIGHEST SAR VALUE FOR THIS MODEM WHEN TESTED FOR COM- PLIANCE AGAINST FCC STANDARDS WAS 0.775 W/KG USER-LAP POSITION.
  • Page 67 Novatel Wireless or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received with the Ovation MC990D, or failure of the Ovation MC990D to transmit or receive such data.
  • Page 68 on the use of radio equipment in fuel depots (fuel storage and distribution areas), chemical plants or where blasting operations are in progress. Areas with a potentially explosive atmosphere are often but not always clearly marked. Potential locations can include gas stations below deck on boats, chemical transfer or storage facilities, ve- hicles using liquefi ed petroleum gas (such as propane or butane), areas where the air contains chemicals or particles, such as grain,...
  • Page 69 While operating a vehicle. The driver or operator of any vehicle should not operate a wireless data device while in control of a vehicle. Doing so will detract from the driver or operator’s control and operation of that vehicle. In some countries, operating such communications devices while in control of a vehicle is an off ense.

  • Page 70: Glossary

    Glossary...
  • Page 71 Glossary Bits per second – rate of data fl ow. Broadband High-capacity high-speed, transmission channel with a wider bandwidth than conventional modem lines. Broadband channels can carry video, voice, and data simultaneously. Firewall A hardware or software boundary that protects a network or single computer from unwanted outside traffi c.
  • Page 72 Kbps Kilobits per second – rate of data fl ow Local Area Network. A data network confi ned to limited area with moderate to high data rates. Does not use common carrier circuits, although may have gateways or bridges to other public or private networks.
  • Page 73 Short Messaging Service. Short text messages of up to160 charac- ters sent and received by wireless devices. TCP/IP Transmission Control Protocol/Internet Protocol. A protocol for communicating over the Internet. Type A USB The USB ports on computers and hubs have a rectangular Type A socket, and peripheral devices have a cable with a Type A plug.
  • Page 74 WWAN Wireless Wide Area Network (WWAN). Also called “wireless broad- band” or “broadband wireless, ” wireless WANs (WWANs) use cellular towers to transmit a wireless signal over a range of several miles to a mobile device compared to wireless Wi-Fi LANs (WLANs), which span only a few hundred feet and generally to only stationary devices.

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