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Thermal transfer printer TT420 Operating Instructions Edition November 2006 Internet: www.HellermannTyton.com Information on the scope of delivery, appearance, performance, dimensions and weight reflect our knowledge at the time of printing. We reserve the right to make modifications.
TT420 Notes on the documentation Warnings Warnings are presented with three signal words for the different levels of danger. The signal word DANGER identifies an extraordinarily great and immediate danger that could lead to serious injury or even death. The signal word WARNING identifies a possible danger that could lead to serious bodily injury or even death if sufficient precautions are not taken.
TT420 Safety and the environment Read these operating instructions carefully before using the label printer for the first time. The operating instructions describe all the functions of the label printer during operation. Safety during operation and maintenance is of highest priority. This manual includes the necessary attention and warning notes for the safe handling of the printer.
TT420 Environmentally-friendly disposal Used devices contain valuable recyclable materials that should be utilized. ⇒ Dispose of used devices separately from other waste, i.e. via an appropriate collection site. The modular nature of the label printer allows it to easily be disassembled into its component parts so that the parts can be turned in for recycling.
20 minutes quick installation This chapter describes the procedure for trouble free printer installation, up to the first labels being printed. The TT420 is designed for HellermannTyton consumables and it is highly recommended to follow the procedure as explained in the following chapters.
TT420 Unpacking the label printer ⇒ Remove upper cardboard cover and lift the printer out of the box. ⇒ Check label printer for damage that may have occurred during transport. ⇒ Check supplied parts conform to list below; Supplied parts •...
TT420 Parts of the printer The major parts of the printer are described below. FEED/PAUSE button Cover open lever Top cover Ribbon Access Cover FEED/PAUSE Button Indicator Lamp Image 1 Front View The FEED / PAUSE button (4) enables the user to influence the operation of the printer e.g.: •...
TT420 Cover open lever This lever (1) is used to open the top cover (2). Grip the levers on both sides of the printer and pull them towards you. The top cover (2) can now be opened upwards. CAUTION! Please do not open the top cover (2) too far back.
Image 2 Internal parts of the printer Tear-off edge To use the tear-off edge on the TT420 (Image 2, pos 9) the respective cover has to be removed (see Image 14 on page 37). With the basic settings of the printer the printed labels are forwarded to the tear-off edge after every print job or pushing of the FEED / PAUSE button.
TT420 Connecting the label printer USB interface Parallel interface (Centronics) Serial interface (RS-232C) Slot for power supply Power switch Material feeding for external feeding Image 3 Power and computer connections Connecting to the power supply The printer is equipped with a versatile power supply unit. The device may be operated with a mains voltage of 230V AC / 50Hz or 115V AC / 60 Hz without any adjustments or modifications.
TT420 Connecting to a computer Connect the printer with a suitable cable to the USB, parallel or serial interface of the computer. A USB cable is preferred and a cable is supplied. • USB cable (part of delivery) between printer (1) and computer.
TT420 Loading the ribbon The printer automatically detects if a ribbon is installed and consequently switches to either thermal direct or thermal transfer print mode. If the printer does not detect a ribbon, the motor that drives the ribbon spindle will be turned off.
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TT420 On delivery, the printer is equipped with an empty paper core mounted on the winding spindle. Image 5 Mount ribbon on unwinding spindle Mount new ribbon (1) on the ribbon-unwinding spindle (2). The coated side of the ribbon has to point downwards! It is easy to detect the coated side by using an adhesive label;...
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TT420 Print head Installed ribbon Winding spindle Ribbon access cover Image 6 Installed ribbon Do not use extremely translucent ribbons (e.g. HellermannTyton TT822OUT). The ribbon sensor cannot detect these and changes into failure mode. ⇒ Pay attention to recommended ribbons (see also Appendix F)!
Load material For label material with a core of more than 38.1 mm (1.5 inch) we recommend the use of the external winder TT420 Caddy (see page 43). 1. Switch off printer and open top cover 2. Remove green label winder (Image 2, pos 8) 3.
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TT420 Image 8 Insert label material 8. Feed label material below white roll (3) 9. Feed material between the media guides (4a and 4b) 10. Forward material that it exceeds the printer 11. Adapt the material guides (4a and 4b) to the material 12.
TT420 Adjustments of label sensor The TT420 is equipped with a label sensor that indicates to the printer the exact start of the label. The label sensor has to be adjusted according to the used material. 1a Upper transmissive sensor...
TT420 Transmissive sensor The transmissive sensor (Image 9, pos 1) consists of a sending and receiving unit. One part is inside the right material guide (1a), the other part is inside the printer on the lower part (1b). The transmissive sensor is fixed to the right media guide (Image 9, pos 3b). The sensor is 6mm away from the right edge of the label material (Image 10, pos 1).
TT420 Reflective sensor This fully adjustable square-shaped sensor (3) is used for the reflective mode. The adjustment allows for the positioning on a sensor hole or black mark. Helatag self laminating label Sensor hole Positioning of reflective sensor on sensor hole...
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TT420 Some labels are equipped with a black mark on the back of the liner instead of a sensor hole. For proper detection of the black mark, this should be at least 2 mm high and 8 mm wide. The black mark sensor should be adjusted to the centre of the black mark.
TT420 Driver installation The driver interprets the data of the label printing software (e.g. TagPrint PRO) and forwards them in a language that the printer understands. Only careful installation of the driver guarantees the trouble free operation of the printer.
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TT420 The hardware assistant is asking for a Windows update. Please select No, not this time and continue with Next> Choose the second option Install from a list or specific location (Advanced) Put the CD (part of delivery) in the CD drive.
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TT420 12. Windows XP indicates the upper message regarding a Windows logo test. 13. Ignore this message and go to next step with Continue Anyway 14. The relevant driver data is now copied from the CD. Please wait until this process is finished.
TT420 Operating system Windows 2000 and USB interface Install the printer only via the automatic USB interface detection as described in this manual. If the printer is installed without automatic detection the printer might not be detected afterwards. Ensure the printer is switched off.
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TT420 Choose the first option Search for a suitable driver for my device Continue with Next> Choose the option CD-ROM drives Put the CD (part of delivery) into the CD drive. 10. Continue with Next> Operating instructions...
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TT420 11. The assistant has to detect and suggest automatically the file tt420.inf in the directory \Driver 12. Continue with Next> 13. In some occasions, Windows 2000 provides a Windows signature warning. If you see this message go ahead with Continue Anyway 14.
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TT420 15. As soon as all data is copied, the assistant shows a message that the new printer is successfully installed. 16. End the assistant with Finish If you choose to use a different USB port on your computer you need to de-install the printer driver and then re-install as above.
Loading printer pre-sets During the printer installation procedure additional files are copied that will automatically change the printer settings of the TT420 to suit the required HellermannTyton materials. This automated feature will enable you to work in an easier way.
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TT420 Highlight the previously installed TT420 printer and choose Select printing preferences When the printer preferences are shown, select the register card Import/Export settings and select Import Operating instructions...
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Next the file directory is displayed. Locate the TT420 pre-sets from the directory My Computer -> Drive C:\ -> Subdirectory C:\TT420Init When using the Import option for the first time the path to the TT420 INIT files need to be selected manually. Windows saves this path information and any subsequent queries will be led straight to this subfolder.
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TT420 chapter The final step is to activate the selection. This is done through choosing the registry card Custom Commands and select once Reload To exit the printer preferences, select OK. Operating instructions...
Helatag TAG73TD1-799 and a TTDTHOUT ribbon. 1. Within a running TagPrint PRO, go to the printer symbol and select the previously installed TT420 printer. If the printer has been already pre-configured as described in chapter 8, the first labels can be printed just hitting the OK button.
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If the printer pre-sets have not been deployed at this stage, or if the loaded material type has been changed, please follow the recommendations as listed below: After choosing the TT420 from the application printing function, select Properties and load the printer pre-sets as described in chapter 8, step 3. Loading the correct printer pre-sets allows trouble free printing with the selected material.
TT420 Appendix A Cleaning and basic maintenance DANGER! Risk of death via electric shock! ⇒ Disconnect the printer from the power supply before performing any maintenance work. Maintenance plan Maintenance task When General cleaning (page 35) As necessary each time the label roll is changed or...
TT420 Cleaning the print head Substances may accumulate on the print head during printing and adversely affect printing, e.g. differences in contrast or vertical stripes. CAUTION! Print head can be damaged! ⇒ Do not use sharp or hard objects to clean the print head.
TT420 Replacing the print head The print head of the label printer can be replaced easily. The print head must be replaced if worn and can be done without additional tools. CAUTION! The print head can be damaged by static electricity discharges and impacts! ⇒...
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TT420 Use one of the lugs (2) of the tear-off edge cover (2) to push lightly on the green print head snapper (3) and pull the print head (4) downwards. Cover tear-off edge Lugs to unlock print head print head snapper...
TT420 Installing the print head Plug in plug connector (5). Remount the print head (4) into the print head snapper (3) on one side first and then with slight pressure into the snapper (3) at opposite side. Insert labels and ribbon (see page 16).
TT420 Appendix B Manual selection of label sensor mode The label sensor can be chosen via two ways: a) Choice via Windows driver b) Manual adjustment described as follows Switch on printer LED blinks green Open top cover LED blinks red Push FEED/PAUSE button for appr.
TT420 Appendix C Manual calibration of label sensor The sensor calibration enables the proper detection of the labels. The calibration is necessary with every change of material (not change of label dimension). ⇒ Choice of sensor (see page 40) ⇒ Positioning of sensor (see page 18)
TT420 Appendix D Status printout The printout of the status shows the current settings of the TT420. Before activating the status printout, insert ribbon and material of at least 80 mm width as described in chapters 4 and 5. The test printout contains the following information.
TT420 Appendix E External winder TT420 Caddy (recommended option) For material with a core of more than 38.1 mm (1.5 inch) and an external diameter of 127 mm (5 inch) we recommend the use of the external winder 1. Put the guides on the lower side of the printer in the holes (3) of the external winder (1).
TT420 Image 19 TT420 with Caddy and large material roll Appendix F Ribbon recommendation A thermal transfer printer can only deliver appropriate results if the right combination of material and ribbon is chosen. Crucial factors are label material, surface condition, type of ribbon (resin/wax mix), application criteria (resistance to smearing, scratching and chemicals), Printer speed and temperature.
TT420 Appendix G Error messages Problem Cause Solution No power supply Check power supply LED not illuminated Power supply unit faulty Change power supply unit The printer stays in PAUSE Push FEED / PAUSE button, to LED blinks green mode...