POSBank A10 User Manual
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POSBank A10 User Manual

Thermal receipt printer
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Summary of Contents for POSBank A10

  • Page 2: Table Of Contents

    5-1. Printer Self-test 1-2. Copyright 3-2. Printer Setup 5-2. Paper Jam Correction 1-3. Safety Information Printer Firmware 5-3. A10 Printer Specifications 1-4. Liability Limitation Voice Tool 1-5. Installation Recommendations NV Image Tool 3-3. DIP Switch Settings Chapter 2. Product Overview 2-1.

  • Page 3: Chapter 1. Introduction

    A10 Thermal Receipt Printer Chapter 1. Introduction 1-1. Warranty We guarantee our POS terminal product and its parts against defects in materials and workmanship, under proper use, for a standard period of 2 years from the original date of purchase.

  • Page 4: Copyright

    1-2. Copyright This publication, including all photographs, illustrations and software, is protected under international copyright law with all rights reserved to the manufacturer. Neither this manual, nor any of the material contained herein, may be reproduced without express written consent of the author. 1-3.

  • Page 5: Liability Limitation

    This product is qualified by FCC, CE, EMI and MIC compliances, and is thus governed by these qualifications‟ safety regulations. However, the product can affect and be affected by other high frequencies generated around it. As such, POSBANK does not consider liability for any system error or disorder due to this issue.
  • Page 6 ● Cleaning procedure Cleaning with chemical based products (in particular those containing benzyl or chemical thinning agents) can damage the exterior surfaces of the product. We recommend using a soft damp cloth and wiping gently, taking particular care when dealing with the LCD display screen. ●...

  • Page 7: Installation Recommendations

    1-5. Installation Recommendations 1. Avoid installing during thunderstorms. (Possibility of dangerous exposure to electricity.) 2. Install away from damp spaces or water-leaks. 3. Beware of static occurrence during installation. 4. Use only ground connected and quality certified power cords and cables. 5.

  • Page 8: Chapter 2. Product Overview

    A10 Thermal Receipt Printer Chapter 2. Product Overview 2-1. Inside Your Package Included in the package: Printer, power cable, interface cable, adapter, roll paper, user manual and driver CD. Please check that all items shown are included in your package. If anything is missing or damaged, please contact your dealer for...
  • Page 9 [Package Contents] Driver CD Roll paper User manual Adapter Interface cable Power cable Printer unit...

  • Page 10: Product Outline

    2-2. Product Outline (Note: Labels may differ according to model/region) [Control Panel] POWER (LED) : When power is on, green LED is lit. ERROR (LED) : If there is an error, red LED is lit. FEED (Button) : Press the FEED button once to draw out extra paper. Holding down the FEED button will discharge paper continuously until button is released.

  • Page 11: [Connecting Cables]

    [Connecting Cables] 1. Make sure both the printer and the host computer are turned off. 2. Connect the power cord to the adapter, then connect the adapter to the rear of the printer. 3. Locate the interface port to the rear of the printer and connect the interface cable.

  • Page 12: [Installing Paper Roll]

    [Installing Paper Roll] 1. Press the „Cover Open‟ button to open the top cover. 2. Remove any used paper roll inside and insert the new paper roll (as shown to the left). 3. Draw out the end of the paper roll and close the cover. [ Note ] When closing the cover, press down on the center of the cover to ensure the paper is in contact with the roller.

  • Page 13: Basic Installation

    2-3. Basic Installation OPOS Driver UNIPOS driver for OPOS driver system (based on Windows XP) is provided. Alternatively, you can always download the latest OPOS driver software at: www.easyset.org. -13-...
  • Page 14 ● Installation 1. Download EasySet OPOS driver file and install. Complete the installation of OPOS driver. 3. File is located at: [Start] –> [All Programs] –> [EasySet] –> [OPOS] –> Execute EasySet_OPOS prgram. ● Setup Click “Add New Device” to install new printer. -14-...
  • Page 15 Select „Device Name‟ and „Device Type‟, then click “Add”. [„Select Device Type‟: Selectable between serial, parallel and USB types] Select newly added printer and enter “Device Setup”. -15-...
  • Page 16 Enter port details in the Printer Settings page and press [OK] to complete the setup. ※ When setting up the ‘Cash Drawer’, please use the same procedure as above. -16-...

  • Page 17: Chapter 3. Product Settings

    A10 Thermal Receipt Printer Chapter 3. Product Settings 3-1. Specifications - High performance CPU (ARM 9, 32bit) - Ultra-fast printing speed (up to 220mm/sec) - Specially designed font provides superior readability. (1 Byte : 14 x 28dot / 2 Byte : 28 x 28dot)

  • Page 18: Printer Setup

    - Windows & OPOS drivers - Compatible with EPSON or STAR cash drawer by dip switch setting. 3-2. Printer Setup Printer Firmware ● Installation 1. Insert CD or download EasySet Print Firmware driver (www.easyset.org) 2. Install Printer Firmware driver 3. Main program can be found at: [Start] –> [All Programs] –> [EasySet] –> [PrintFirmWare] ●...

  • Page 19: Voice Tool

    - A9(ECP-500A) [C:/Program Files/EasySet/PrintFirmWare/ARM9/Firmware] [Font route] - A7(ECP-500) [C:/Program Files/EasySet/PrintFirmWare/ARM7/Font] - A9(ECP-500A) [C:/Program Files/EasySet/PrintFirmWare/ARM9/Font] There are two font options in ARM9 („only English‟ and „English(full version)Korean/Chinese version‟). Voice Tool This program allows users to be notified of current printer status by voice alerts. ●...
  • Page 20 -20-...
  • Page 21 ● Settings Step 1. Select the [Interface] and [Port] Step 2. Check required voice option Step 3. Set the number of times for speech to be repeated and set volume Step 4. Press [OK] Step 5. A 1cm receipt will be printed and voice function will be applied -21-...
  • Page 22 ① Interface Select printer interface Select Port ② Serial Port Setting Baud rate settings should be the same as DIP switch settings Select required option: - No Paper : Paper Roll has run out - Paper is Jammed : There is a paper jam ③...
  • Page 23 [Voice Number] There is no paper. Please insert new paper roll Paper is jammed. Please remove the jammed paper Paper is running out. Please prepare new paper roll Cover is opened. Please close the cover Power supply is unstable. Please check with adapter You have a new order Welcome Thank you...

  • Page 24: Nv Image Tool

    NV Image Tool Image uploading tool. ● Installation 1. Insert CD or download EasySet NVImage driver file (www.easyset.org) 2. Install NV Image Tool driver 3. Main program can be found at: [Start] –> [All Programs] –> [EasySet] –> [PrintNVImage] ● Settings -24-...
  • Page 25 ① Preview of image ② Open file ③ Delete image ④ Uploads selected image to printer ⑤ Exit Step 1. Click ② [FileOpen] Notice Only single color .bmp files are compatible. Step 2. Confirm the image is correct in ① preview window Step 3.
  • Page 26 Step 5. Confirm the image by running test printout Step 6. Click [Upload] Step 7. Click [OK] Applied image will be printed out once setting is completed. ① Interface Selects interface type ② Serial Port Setting Choose to select serial port settings ③...

  • Page 27: Dip Switch Settings

    3-3. DIP Switch Settings [DIP Switch setting] 1. Turn off printer. 2. Remove the DIP switch cover with screwdriver. Remove the screw and open DIP switch cover Change DIP 1-5, 1-6 to ON -27-...
  • Page 28 [SWITCH 1] Function Setting Default SW-1 SW-2 SW-3 2400 BPS 4800 BPS 9600 BPS RS232-C 19200 BPS 9600 BPS Transmission speed 38400 BPS 57600 BPS 115200 BPS XON/XOFF SW-4 RS232-C DTR/DSR DTR/DSR (Handshaking) XON/XOFF -28-...
  • Page 29 Function Setting Default SOUND SW-5 SW-6 NO SOUND Sound INTERNAL BUZZER SOUND EXTERNAL BUZZER VOICE [SWITCH 2] CODE PAGE LANGUAGE CP-437 USA, Standard Europe Katakana Japanese CP-850 Multilingual CP-860 Portuguese CP 863 Canadian-French CP-865 Nordic CP-1252 Latin I -29-...
  • Page 30 CODE PAGE LANGUAGE CP-866 Cyrillic Russian CP-852 Latin II CP-858 Euro Thai-42 Thailand character Thai-11 Thailand character Thai-14 Thailand character Thai-16 Thailand character Thai-18 Thailand character CP-874 Thailand character CP-737 Greek CP-775 Baltic CP-855 Cyrillic CP-857 Turkish CP-861 Icelandic CP-862 Hebrew CP-864 Arabic...
  • Page 31 CODE PAGE LANGUAGE CP-1254 Turkish CP-1255 Hebrew CP-1256 Arabic CP-1257 Baltic CP-1258 Vietnam CP-950 Traditional Chinese Big5 CP-936 Simplified Chinese GBK CP-932 Japanese Shift-JIS CP-949 Korean -31-...

  • Page 32: Chapter 4. Maintenance

    A10 Thermal Receipt Printer Chapter 4. Maintenance This section shows the user the correct way to remove, replace and setup all of the necessary parts and peripherals used with the POSBANK A10 thermal receipt printer. -32-...

  • Page 33: Interface Panel Removal

    [Interface Panel Removal] -33-...
  • Page 34 1. Remove screws from either side of panel as shown above. 2. Pull out the fixture using the sides as a guide. -34-...

  • Page 35: Usb Interface Replacement

    The interface panel is now completely removed 3. Completely remove panel from main unit. [USB Interface Replacement] -35-...

  • Page 36: Ethernet Interface Replacement

    1. Remove interface panel as shown in P.32 – P.33. 2. Connect new USB interface to main unit. 3. Replace screws at either side of panel. [Ethernet Interface Replacement] -36-...

  • Page 37: Usb + Serial Interface Replacement

    1. Remove interface panel as shown in P.32 – P.33. 2. Connect new Ethernet interface to main unit. 3. Replace screws at either side of panel. [USB + Serial Interface Replacement] -37-...

  • Page 38: Serial Interface Replacement

    1. Remove interface panel as shown in P.32 – P.33. 2. Connect new USB + serial interface to main unit. 3. Replace screws at either side of panel. [Serial Interface Replacement] -38-...

  • Page 39: Parallel Interface Replacement

    1. Remove interface panel as shown in P.32 – P.33. 2. Connect new serial interface to main unit. 3. Replace screws at either side of panel. [Parallel Interface Replacement] -39-...

  • Page 40: Printer Cutter Replacement

    1. Remove interface panel as shown in P.32 – P.33. 2. Connect new parallel interface to main unit. 3. Replace screws at either side of panel. [Printer Cutter Replacement] -40-...

  • Page 41: Motherboard Replacement

    Cutter dissection 1. Remove both screws from either edge of printer cutter (as shown above). 2. Remove the printer cutter. 3. Install new printer cutter and reaffix previously removed screws. [Motherboard Replacement] -41-...
  • Page 42 Disconnect cable 1. Ensure the power cable is unplugged. 2. Remove all 5 screws from underside of printer (as shown above). 4. Remove the 4 screws and 5 cables as shown in the marked areas 3. Change power switch to ON before removing case. (Removal above.
  • Page 43 5. Insert new motherboard and perform the reverse of stages 1 – 4. Motherboard is now completely removed to reassemble the main unit. (NB: Make sure the switch is in the OFF state before reassembling. This prevents damage to machine.) -43-...

  • Page 44: Printer Mechanism Replacement

    [Printer Mechanism Replacement] 1. Ensure the power cable is unplugged. 3. Remove all 5 screws from underside of printer (as shown above). 2. Remove all 5 screws from the marked area under printer cover. 4. Change power switch to ON before removing case. (Removal (4 screws from cover frame and 1 screw from main unit.) while in position can damage the unit.)
  • Page 45 5. Remove all 4 screws from the cover of the printer. (2 metal screws 7. Remove the all 4 screws (2 metal and 2 black) as indicated from upper side and 2 black screws from lower side.) above. 6. Completely detach printing unit from main unit. -45-...
  • Page 46 9. Remove the 3 screws from the areas shown above and 8. Disconnect the 2 cables as indicated above. disconnect data cable. -46-...
  • Page 47 10. Install new printer mechanism unit and reassemble unit using the Printer mechanism is now completely removed reverse procedure of steps 1-9. -47-...

  • Page 48: Star/Epson Cash Drawer Settings

    [STAR/EPSON Cash Drawer Settings] Remove interface panel and locate switch as shown above. 1) EPSON cash drawer: PUSH switch inwards to set to EPSON cash drawer. 2) STAR cash drawer: PULL switch outwards to set to STAR cash drawer. -48-...

  • Page 49: Chapter 5. Printer Operation

    A10 Thermal Receipt Printer Chapter 5. Printer Operation 5-1. Printer Self-test 1. Make sure the paper roll is installed correctly. 2. While holding down the FEED button, turn on the printer to begin self-test. 3. The self-test will print out the current ROM version and DIP switch settings.

  • Page 50: Paper Jam Correction

    5-2. Paper Jam Correction -50-...

  • Page 51: A10 Printer Specifications

    5. Locate the roller shown in and move in the direction indicated with the arrow ( ) until the jam is cleared. 6. When all jammed paper is removed, turn on the printer and resume normal operations. 5-3. A10 Printer Specifications -51-...
  • Page 52 Printing Method Direct thermal Printing Speed 220mm/sec Dot Density (DPI) 203.2 Dot Pitch (mm) 0.125*0.125 Effective Printing Width 74mm, 588dots Printing Direction Unidirectional with friction feed Font A (14*28) 42 columns Character/Line Font B (10*20) 58 columns Type Thermal paper Width 79.5mm (±0.5mm) Paper...
  • Page 53 Data Buffer 4 Kbyte Life 1,000,000 cuts Cutting Cutting method Partial Cut Operation 0 ~ 40℃ Temperature Storage -20 ~ 60℃ EMI Standard CE, FCC, MIC -53-...

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