Troubleshooting
Troubleshooting guide
When you experience problems with
Easy Network Setting
If there is any problem, the following message is
displayed on the screen.
Wireless Settings
Display
A conflict with other
• Please wait a few moments, and
then try again.
devices occurred.
A time out error
• Setting of the Wireless router for
MAC Address etc.
occurred.
• The signal may be weak.
• The SSID and the encryption key of
the Wireless router.
• Please wait a few moments, and
then try again.
An authentication
error or a time out
error occurred.
A device error
• If the problem is not solved, consult
your dealer.
occurred.
100
SQT0137
Check the following
Easy Network Setting ( Home Network
Connection Check )
Display
1. LAN cable
connection or
"Fail"
Wireless setting:
2. IP address setting:
"Fail"
3. Connection to
"Fail"
gateway:
1. LAN cable
connection or
"Pass"
Wireless setting:
2. IP address setting:
"Fail"
3. Connection to
"Fail"
gateway:
1. LAN cable
connection or
"Pass"
Wireless setting:
2. IP address setting:
"Pass"
3. Connection to
"Fail"
gateway:
1. LAN cable
connection or
"Pass"
Wireless setting:
2. IP address setting:
"Home
network
available"
3. Connection to
"Fail"
gateway:
Easy Network Setting ( Internet Connection
Test )
Display
Cannot find the
• "Primary DNS" and "Secondary
DNS" settings of "IP Address /
server. (B019)
DNS Settings" (
No connection could
• The server may be busy or the
service may have been
be made to the server.
suspended. Please wait a few
(B020)
moments, and then try again.
• Settings of "Proxy Server Settings"
(
Check the
following
• Connection of
the LAN cables
(
17)
• Settings of the
hub and router
• Connection and
settings of the
hub and router
• Settings of "IP
Address / DNS
Settings" (
72,
82)
Check the following
72, 82)
72, 82) and the router.