Maintenance And Service; Troubleshooting - Jensen JE3214 User Manual

Troubleshooting

In case a problem occurs with your LED TV, please take the following steps first.
If you still have the problem, turn the power off and contact your dealer or an authorized service center.
Problem
The screen does not appear.
The screen appears too
slowly after the power is turned on.
Screen is too bright or too dark.
Screen is too large or too small.
Stripes appear on the screen
and it shakes.
The screen does not move.
Screen appears, Voice is not heard
Remote control does not work
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Maintenance and Service

Is the power plug connected? Insert the power plug.
Press the power button of the remote control.
This problem occurs for a brief time in the process of
image elimination processing in order to hide temporary screen noise
that occurs when the power is turned on. But if the screen does not
come after 1 minute contact your dealer or an authorized service
center.
Adjust the brightness or contrast.
Adjust the Scale or Zoom Settings.
Stop using wireless telephones, hair dryers or electric drills.
Press the PAUSE button. Check if the Pause button is pressed on
external equipment.
1. Press the "MUTE" button.
2. Increase the sound level by pressing the volume adjustment button.
3. Check if sound terminal of external input is connected properly.
4. Check if audio cables are connected properly.
5. Select and check the other input.
If the sound still does not work and the other channels are the
same after you have done as the above, contact your dealer or
an authorized service center.
1. Check if main power is On.
2. Check that the batteries of the remote controller were loaded
properly.
3. Check to see if any obstacle exists between the LED TV and
the remote control, then remove it, if any.
4. If the batteries are low, replace them with two new
batteries.
Action