Warranty & Service Information - Nintendo DS Instruction Booklet

Warranty & Service Information
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You may need only simple instructions to correct a problem with your product. Try our web site at
www.nintendo.com or call our Consumer Assistance Hotline at 1-800-255-3700, rather than
going to your retailer. Hours of operation are 6 a.m. to 7 p.m., Pacific Time, Monday - Sunday
(times subject to change). If the problem cannot be solved with the troubleshooting information
available on-line or over the telephone, you will be offered express factory service through
Nintendo or referred to the nearest NINTENDO AUTHORIZED REPAIR CENTER. Please do not
send any products to Nintendo without contacting us first.
HARDWARE WARRANTY
Nintendo of America Inc. ("Nintendo") warrants to the original purchaser that the hardware
product shall be free from defects in material and workmanship for twelve (12) months from the
date of purchase. If a defect covered by this warranty occurs during this warranty period,
Nintendo or a NINTENDO AUTHORIZED REPAIR CENTER will repair the defective hardware
product or component, free of charge. The original purchaser is entitled to this warranty only if
the date of purchase is registered at point of sale or the consumer can demonstrate, to
Nintendo's satisfaction, that the product was purchased within the last 12 months.
GAME & ACCESSORY WARRANTY
Nintendo warrants to the original purchaser that the product (games and accessories) shall be
free from defects in material and workmanship for a period of three (3) months from the date of
purchase. If a defect covered by this warranty occurs during this three (3) month warranty
period, Nintendo or a NINTENDO AUTHORIZED REPAIR CENTER will repair the defective
product, free of charge.
SERVICE AFTER EXPIRATION OF WARRANTY
Please try our web site at www.nintendo.com or call the Consumer Assistance Hotline at
1-800-255-3700 for troubleshooting information and/or referral to the nearest NINTENDO
AUTHORIZED REPAIR CENTER. In some instances, it may be necessary for you to ship the
complete product, FREIGHT PREPAID AND INSURED FOR LOSS OR DAMAGE, to the nearest
service location. Please do not send any products to Nintendo without contacting us first.
WARRANTY LIMITATIONS
THIS WARRANTY SHALL NOT APPLY IF THIS PRODUCT: (a) IS USED WITH PRODUCTS NOT SOLD
OR LICENSED BY NINTENDO (INCLUDING, BUT NOT LIMITED TO, NON-LICENSED GAME
ENHANCEMENT AND COPIER DEVICES, ADAPTERS, AND POWER SUPPLIES); (b) IS USED FOR
COMMERCIAL PURPOSES (INCLUDING RENTAL); (c) IS MODIFIED OR TAMPERED WITH; (d) IS
DAMAGED BY NEGLIGENCE, ACCIDENT, UNREASONABLE USE, OR BY OTHER CAUSES
UNRELATED TO DEFECTIVE MATERIALS OR WORKMANSHIP; OR (e) HAS HAD THE SERIAL
NUMBER ALTERED, DEFACED OR REMOVED.
ANY APPLICABLE IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED IN DURATION TO THE WARRANTY
PERIODS DESCRIBED ABOVE (12 MONTHS OR 3 MONTHS, AS APPLICABLE). IN NO EVENT
SHALL NINTENDO BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING
FROM THE BREACH OF ANY IMPLIED OR EXPRESS WARRANTIES. SOME STATES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR EXCLUSION OF
CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU.
This warranty gives you specific legal rights. You may also have other rights which vary from state
to state or province to province.
Nintendo's address is: Nintendo of America Inc., P.O. Box 957, Redmond, WA 98073-0957
U.S.A.
This warranty is only valid in the United States and Canada.
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