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HTC Amadeus Service Manual

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HTC confidential
© 2004, HTC Corporation. All rights reserved.
Service Manual
Amadeus
for
HTC Proprietary
Confidential Treatment Requested
Nov 03, 2004
HTC Corp.
Engineering Mobility
Rev. A01
TOTAL 63
CONT.ON. 2 PAGE NO. 1

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Summary of Contents for HTC Amadeus

  • Page 1 Service Manual Amadeus HTC Proprietary Confidential Treatment Requested Rev. A01 Nov 03, 2004 HTC Corp. Engineering Mobility HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 2 PAGE NO. 1...
  • Page 2 TITLE: Service Manual for Amadeus REV. DATE CONTENTS DEP. REVISED APP¡ ¦ D STGE.PER. 11/03 First reversion HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 3 PAGE NO. 2...

  • Page 3: Table Of Contents

    7.2 Smartphone Reset 7.4 Software Backup to SD card Chapter 8 - RF Antenna test spec and criteria 8.1 Antenna Test Specification 8.2 Antenna Test Criteria HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 4 PAGE NO. 3...
  • Page 4 12.2 Accessory Spare parts list 12.3 Board level parts list Chapter 13 - Board Level Repair 13.1 Problem Identification &Troubleshooting 13.2 Components to be Replaced HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 5 PAGE NO. 4...

  • Page 5: Chapter 1 - Introduction

    Chapter 1 – Introduction This manual provides the technical information to support the service activities of Amadeus. It contains highly confidential information, so any or all of this document should not be revealed to any third party. 1.1 History Reversion...

  • Page 6: Chapter 2 - Product Specifications

    Ambient Light Sensor for LED power consumption Device to device Bluetooth connectivity Infrared IrDA SIR USB mini-B plug and receptacle CMOS Camera Color Resolution: VGA Min. 5 Lux Preview Mirror HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 7 PAGE NO. 6...
  • Page 7 User Manual, Quick Start Guide, Sync. Software CD Option Car Adapter Traveler Charger with back up battery charging slot Car kit with Car Stereo Mute function Carrying case HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 8 PAGE NO. 7...

  • Page 8: Chapter 3 - Servicing Tools

    Chapter 3 - Servicing Tools This chapter provides information for the servicing tools for Amadeus. List of Servicing Tools Item Remark Disassembly tools Plastic stick for dismantle the unit Cleaning wipers Philips Screw driver Protective Film Tweezers Air Gun Clean Bench (Mandatory)

  • Page 9: Chapter 4 - Assembling And Disassembling

    Remove antenna rubber, battery cover, battery from unit Release the antenna radiator by insert in the plastic stick into the gap between antenna and frame (housing) HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 10 PAGE NO. 9...
  • Page 10 Unfasten 6 screws located on the back side Insert in plastic stick into the gap between upper cover and housing to release three hooks which fix them. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 11 PAGE NO. 10...
  • Page 11 Separate the Upper cover from frame housing 1. Vibrator could be removed from housing. 2. To remove the speaker, release three screws which fix the sound box cover HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 12 PAGE NO. 11...
  • Page 12 Caution: Please do not pull out the Camera from its FPC side CMOS camera HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 13 PAGE NO. 12...
  • Page 13 Remove the MB together with the LCD, pay attention to the hooks. Then take out the MB and LCD Please use protector to protect the LCD screen HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 14 PAGE NO. 13...
  • Page 14 Also 3 screws on the center Take out the switch board Switch board and keycap. To remove keycap, just release it . HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 15 PAGE NO. 14...
  • Page 15 Take out and put on safe place. Upper cover Function keypad Numeric keypad MB and LCD Release its two tape on LCD‘s rear side. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 16 PAGE NO. 15...
  • Page 16 To release the LCD, unlock the connector cover. Main Board Now the disassembly process is DONE HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 17 PAGE NO. 16...
  • Page 17 You could remove the top layer and stick it on front panel. Assemble functional keypad on upper cover. Assemble numeric keypad on upper cover. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 18 PAGE NO. 17...
  • Page 18 Upper part assembly is done LCD assembly. Insert the LCD into MB connector which refer to second white guide line Remark: Make sure the LCD is installed properly. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 19 PAGE NO. 18...
  • Page 19 Assemble the MB AND LCD INTO UPPER cover. Make sure the LCD & MB is inserted properly into hooks. Assemble the switch board connector HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 20 PAGE NO. 19...
  • Page 20 Starting from bottom part, match the connector into their place. Insert camera FPC into its place. Then fasten frame housing with upper cover properly. Fix along each side of unit HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 21 PAGE NO. 20...
  • Page 21 Installed the antenna radiator starting from upper part, Attached Battery, battery cover, external antenna cover into unit. NOTE: Do remember to put warranty seal for after repair unit. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 22 PAGE NO. 21...
  • Page 22 The unit now is ready for Functional TEST Assembly process is DONE. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 23 PAGE NO. 22...

  • Page 23: Mb Pre-Assembling

    >Three PORON >Additional two more poron, part no: P/N: 76H00597-00 P/N :76H00597-00 >Rubber Cover >One small Poron for LCD P/N:76H00741-00 support(on right top side) P/N:76H00762-00 HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 24 PAGE NO. 23...
  • Page 24 Add one conductive fabric Add insulator tape on MB P/N: 72H00718-00 P/N: 76H00759-00 And one liquid damage indicator behind SIM connector cover. P/N: 77H00193-00 HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 25 PAGE NO. 24...

  • Page 25: Lcd Pre-Assembling

    There is a mylar put on LCD FPC, this mylar is pre-sticked on LCD. Need to apply anti dust tape on LCD. P/N: 76H00824-00 HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 26 PAGE NO. 25...

  • Page 26: Chapter 5 - Diagnostic Programs

    Chapter 5. Diagnostics Program 5.1 List of Test Item You will see HTC Copy right on the first page of Diagnostic program. - Totally there are 24 items content of Diagnostic test. Item Description Remark Pre- Test Use as internal test station on HTC...

  • Page 27: Test Procedure

    (b) Insert Diagnostic Mini SD card (provide by HTC) to Smartphone Unit (c) Set the Unit into Bootloader Mode ( Press & Hold Capture, then press Power button, then release power button first). Then press volume down button to download diagnostic to unit. Wait for “HTC logo” appears on screen, press Action key into Diagnostic test.

  • Page 28: Test Procedure And Description

    Link with PC/Notebook to check USB Link function SIR Test Infrared port test Test with second unit RS232 TEST Link with PC/Notebook to check RS232 Link function HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 29 PAGE NO. 28...
  • Page 29 Camera Test Test Camera Function Bluetooth Test Bluetooth function HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 30 PAGE NO. 29...

  • Page 30: Chapter 6 - Leakage Current Measurement On Mb

    C. Current series jig.( with black and red cable) D. Cable E. Battery with extension cable Connect cable (D) to positive polarity of power supply (A) and current meter (B) HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 31 PAGE NO. 30...
  • Page 31 Note : Need to put SIM card first on the unit. 7. Remove original main battery and install battery fixture (E) 8. Turn on power supply ( 4V) and current meter ( 2A) HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 32 PAGE NO. 31...
  • Page 32 Check current value on the current meter, Current value must under 0.3 mA, if over, it means M/B failed, please replace M/B for repair. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 33 PAGE NO. 32...

  • Page 33: Battery Capacity Test

    2. U n i t I n f o 3. R u n B a t R u n D w n 5. Checksum HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 34 PAGE NO. 33...
  • Page 34 B a t R u n D w n Batt Run Down finish Percentage: xx % Press Action to EXIT HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 35 PAGE NO. 34...
  • Page 35 (a) The Battery Rundown Test program is available for the battery in 6-months Warranty period ONLY. (b) How to check the warranty period Check unit serial no or Manufacture Date. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 36 PAGE NO. 35...

  • Page 36: Chapter 7 - Software Upgrade Procedure

    (It’s necessary to attach AC Adapter to unit to prevent software upgrade fail). (e) Run “RUU” tool under Window 2000. Then Click “Next” to continue. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 37 PAGE NO. 36...
  • Page 37 (f) Select the location to save file then click “Next” to continue. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 38 PAGE NO. 37...
  • Page 38 (h) Follow the instruction shown on screen, check the selection part: (i) During the process, PC will show current information about your smart phone, choose update after HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 39 PAGE NO. 38...
  • Page 39 (k) Choose NEXT if you have verified and want to update HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 40 PAGE NO. 39...
  • Page 40 Software upgrade from 64MB MINI SD card (with latest software version) Caution: The unit must have at least 50% of battery capacity before starting the re-flash process. Charge the battery in advance if necessary. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 41 PAGE NO. 40...
  • Page 41 Download SD image? Download SD image? Format FAT success Format FAT success IIIIIIIIIII IIIIIIIIIIIIIIIIIIIIII Writing OS… Success.Press any key. Unit has been re-flash successfully. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 42 PAGE NO. 41...

  • Page 42: Smartphone Reset

    MFG default. Windows Mobile Do you want to proceed? Please enter the following button word”1234” and press YES HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 43 PAGE NO. 42...

  • Page 43: Software Backup To Sd Card

    Per customer request, due to security reason, UPGRADE/ Reflash to different CID will be blocked, and will not continue. Repair for different region or Customer ID should be treated as OOW repair. HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 44 PAGE NO. 43...

  • Page 44: Chapter 8 - Rf Antenna Test Spec And Criteria

    TX Phase RMS Error -104 TX Phase Peak Error -104 TX Frequency Error -104 Check TX Power -104 Check TX Power -104 Check TX Power HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 45 PAGE NO. 44...
  • Page 45 TX Phase RMS Error -104 TX Phase Peak Error -104 TX Frequency Error -104 Check TX Power -104 Check TX Power Check TX Power -104 HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 46 PAGE NO. 45...
  • Page 46 TX Phase RMS Error -104 TX Phase Peak Error -104 TX Frequency Error -104 Check TX Power -104 Check TX Power -104 Check TX Power -104 HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 47 PAGE NO. 46...

  • Page 47: Chapter 9 - Inspection Criteria

    Chapter 9 – Inspection Criteria 9.1 Definition The inspection criteria HTC defined is for service center repair ONLY. All service centers must follow below inspection criteria to judge if customer returned unit is exactly “defective” caused by out of HTC’s specification. 9.2 Inspection Area...

  • Page 48: Htc Confidential

    Can not charge Main Board defects AC Adapter defects DC Converter defects Cradle defects Attach AC adapter. Battery damage Power LED indicates Main Board defects HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 49 PAGE NO. 48...
  • Page 49 Power off automatically Battery power run out Battery can not hold charge Power off during operation Main Board defects Shutdown immetiately Main Board defects in anytime HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 50 PAGE NO. 49...
  • Page 50 SD socket on Switch-board defects not eject System Switch Board defects SD card write SD write protection fail protection under OS malfunction Main Board defects (3) Communication HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 51 PAGE NO. 50...
  • Page 51 Internal speaker defects Audio play Noise sound when playing problem with music or ringtones thru speaker internal speaker Main Board defects Abnormal volumn Main Board defects HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 52 PAGE NO. 51...
  • Page 52 The Q'ty of bad pixels is out LCD defects pixels on LCD of spec (inspection criteria) Dust on LCD surface Clean LCD then Re-assembly contamination HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 53 PAGE NO. 52...
  • Page 53 App1/2 button Metal Dome defects Switch Board defects Defective Navigation button does not Navigation Navigation button defects work properly button Navigation switch defects Camera HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 54 PAGE NO. 53...
  • Page 54 No service (signal) Reset the phone (x Storage) Main Board defects Testing fail by RF Tester Antenna defects (other phone function ) Main Board defects HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 55 PAGE NO. 54...
  • Page 55 This label will support following SKU HTC Part Number Countries Supported 99HAH000-00 German_DE 99HAH001-00 German_AU 99HAH002-00 Czech_CZ 99HAH003-00 English_UK 99HAH004-00 Dutch_NL 99HAH005-00 Hungarian_HU 99HAH006-00 Croatian_HR 99HAH007-00 Slovak_SK 99HAH008-00 Polish_PL HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 56 PAGE NO. 55...
  • Page 56 WW: Week Code (01~54) PP: Product Code DN>ST20F ZZZZZ: Serial Number (00001 ~ 99999) Use Base 10 Label Characteristic Material: polyester Color: White Ink: B110 HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 57 PAGE NO. 56...

  • Page 57: Spare Parts List

    Q’ty¡ G 1 Q’ty¡ G 1 76H00595-00 76H00596-00 76H00597-00 Poron,LCD Poron, LCD Gasket ground,L32 support,H48 Q’ty¡ G 2 Q’ty¡ G 2 Q’ty¡ G 5 HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 58 PAGE NO. 57...
  • Page 58 KEYCAP,NAVI BIH-BT1.6*4mm Q’ty¡ G 1 Q’ty¡ G 3 Q’ty¡ G 1 74H00377-00 76H00824-00 Sound Box Mylar, LCD Pre-Assy Q’ty¡ G 1 Q’ty¡ G 1 HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 59 PAGE NO. 58...
  • Page 59 Position of label on unit HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 60 PAGE NO. 59...
  • Page 60 Chapter 13- Board Level Repair If you are authorized by HTC to perform board level repair , you could ask below material/parts from HTC . 13.1 Problem Identification & Troubleshooting (1) Basic Repair Instructions for Component Replacement¡ G Step 1. Place the solder-proof tape to cover the surrounding area of the components which being replaced.
  • Page 61 HTC Part No REMARK Power switch button 36H00230-00M Volume up 36H00230-00M Volume down 36H00230-00M Camera capture 36H00230-00M Connector FPC,39P (LCD ) 75H00371-00 Con 3 36H00208-00M MIC1 HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 62 PAGE NO. 61...
  • Page 62 RF Antenna connector 75H00160-00 WSW1 Camera connector (20P) 75H00337-00 CON4 Battery connector 75H00332-00M CON10 Mini SD Connector 75H00352-00 CON6 SIM Connector (6p) 75H00378-00 CON 9 HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. 63 PAGE NO. 62...
  • Page 63 CON5 Connector B to B(Keypad Connector,16P) Back up capacitor 16H00005-00 Audio Jack 36H00059-00 ACON1 I/O Mini USB connector 75H00379-00 CON7 ~End of Service Manual~ HTC confidential © 2004, HTC Corporation. All rights reserved. TOTAL 63 CONT.ON. F PAGE NO. 63...

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