Page 1: User Guide
User Guide www.sprint.com ©2011 Sprint. SPRINT and the logo are trademarks of Sprint. Other marks are the property of their respective owners. 1/20/11...
Page 2: Table Of Contents
Table of Contents Tip: Looking for something? If you don’t see it in the headings listed here, try the Index on page 150. Introduction ....... i Section 1: Getting Started .
Page 3 Saving a Number From History ....47 Erasing History ......48 2D.
Page 4 From Windows Phone Marketplace ..103 HTC Hub ....... 105 Stocks .
Page 5 4B. Manufacturer’s Warranty ... . 145 Manufacturer’s Warranty ....146 Privacy Restrictions ..... . 148 Weather Disclaimer .
Page 6: Introduction
Introduction This User Guide introduces you to Sprint all the features of your new device. It’s divided into four sections: Section 1: Getting Started Section 2: Your Device Section 3: Sprint Service Section 4: Safety and Warranty Information Note: Because of updates in phone software, this printed guide may not be the most current version for your phone.
Page 7: Section 1: Getting Started
Section 1 Getting Started...
Page 8: Setting Up Service
1A. Setting Up Service Setting Up Your Device (page 2) Activating Your Device (page 4) Setting Up Your Voicemail (page 5) Sprint Account Passwords (page 6) Getting Help (page 6) Setting Up Your Device Insert the Battery Remove the back cover. With your device turned off, hold your device securely with the front facing down.
Page 9 Insert the battery. Remove the battery from its packaging and insert it into the opening at the back of the device, exposed copper contacts first. Gently push the battery into place. Replace the back cover. Secure the right side of the back cover first by aligning the tabs on the back cover with the openings located inside the battery compartment.
Page 10: Activating Your Device
Turn Your Device On Press to turn the device on. When you turn on your device for the first time, you’ll be asked to set some options such as your time zone and your Windows Live ID. Just follow the onscreen instructions and you’ll be up and running with your device in no time.
Page 11: Setting Up Your Voicemail
If you received your device in the mail and you are activating a new device for an existing number on your account , you will need to go online to activate your new device. From your computer’s Web browser, go to and complete the www.sprint.com/activate onscreen instructions to activate your device.
Page 12: Sprint Account Passwords
For more information about using your voicemail, see “Voicemail” on page 80. Sprint Account Passwords As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy.
Page 13: Sprint 411
Learn more about data services and other products like games, ring tones, screen savers, and more. From Your Sprint Phone Press and then tap to open the Phone application. Do any of the following: and then tap Call usage and account balance. and then tap Call payment.
Page 14: Section 2: Your Device
Section 2 Your Device...
Page 15: Device Basics
Displaying Your Phone Number (page 21) Making and Answering Calls (page 22) Entering Text (page 27) Your new HTC Arrive and Sprint can get you to everything you love easier and faster. With glance and go access through the Start screen and live tiles, you’ll be able to see your upcoming appointments, recent activity by contacts, new photos, and more.
Page 16: Your Device
Your Device 2A. Device Basics Key Functions Tip: lets you hear the caller and automated Earpiece prompts. Hardware keyboard slides out from the left side of the device. ) takes you back one screen from where BACK you are. Your device remembers all the apps and websites you’ve visited since the last time your screen was locked.
Page 17 application, it will search the application. For example, in People, it searches for contacts; in Maps, it lets you search for locations, addresses, or businesses. activates the camera to take still photos CAMERA or to capture video. Touchscreen displays all the information needed to operate your device.
Page 18: Turning Your Device On And Off
lets you take pictures and videos. Camera Lens lets you hear the different ringers and Speaker sounds. The speaker also lets you hear the caller’s voice in speakerphone mode. Flash helps illuminate subjects in low-light environments when the camera is focusing and capturing a photo or video.
Page 19: Getting Around Your Device
incoming call will turn on your device screen and show the lock screen. To unlock the screen: Touch the wallpaper anywhere and slide your finger towards the top of the device. Note: If you have set up a screen lock password, you will be prompted to enter it.
Page 20 Swipe or Slide To swipe or slide (for example, to clear the lock screen), quickly drag your finger vertically or horizontally across the screen. Drag To drag (for example, when rearranging tiles on the Start screen), press and hold your finger with some pressure before you start to move your finger.
Page 21: Start Screen
Start Screen Up front on the Start screen, you get to see at-a-glance Windows Phone live tiles that continuously update and show what’s most personal to you. You’ll see things like your photo album, Xbox LIVE, how many new messages and emails you have, and more. Simply swipe your finger up or down to scroll through the tiles on the Start screen.
Page 22: Accessing Apps And Settings
Unpinning a Tile On the Start screen, press and hold the tile you want to remove, and then tap Accessing Apps and Settings To view the list of applications and settings, tap slide your finger left. To launch an item from the list,  tap it.
Page 23: What Do The Icons On My Device Mean
Waking Up From Sleep mode Your device automatically wakes up when you have an incoming call. To wake it up manually, press You will see the lock screen. Unlocking the Screen When your device wakes up from sleep mode, you will see the lock screen.
Page 24: Notification Led
Status Bar Airplane mode is turned on Roaming Calls are being forwarded based on the network settings 3G data service 1xRTT data service Wi-Fi enabled but not connected to a Wi-Fi network Connected to a Wi-Fi network Connected to a Bluetooth headset Ringer set to vibrate Ringer set to silent 2A.
Page 25: Battery And Charger
Battery and Charger WARNING: Use only Sprint-approved or HTC-approved batteries and chargers with your device. The failure to use an Sprint-approved or  HTC-approved battery and charger may...
Page 26: Battery Capacity
Always use a Sprint-approved or HTC-approved desktop charger, travel charger, or vehicle power adapter to charge your battery.
Page 27: Displaying Your Phone Number
Insert the larger end of the USB cord into the AC adapter. Plug the AC adapter in to an electrical outlet to start charging the battery. While the battery is charging, you will see a solid red Notification LED. If the device is on and not in sleep mode, you will also see the charging battery icon ).
Page 28: Making And Answering Calls
Making and Answering Calls Making Calls There are several convenient methods to make a call from your device. Calling Using the Phone Dialer You can dial a number directly in the Phone’s dialer. Press and then tap application. to display the dialpad. Dial the number you want and then tap Calling a Number From People Press...
Page 29: Receiving Calls
Receiving Calls When you receive a phone call from a contact, the incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who is not stored in People, only the default caller ID icon and phone number appear on the incoming call screen.
Page 30: Calling Emergency Numbers
Calling Emergency Numbers You can place calls to 911 without entering the device password (if one has been set) or if your account is restricted. To call the 911 emergency number when the device’s screen is locked with a screen lock: On the enter your password screen, tap call , and then tap...
Page 31: Switching Between Calls
In-Call Options When a call is in progress, use the onscreen buttons to mute or unmute the microphone or to turn the speakerphone on or off. You can choose whether to add a call, place the call on hold, and more. Switching Between Calls If you’re already on a call and accept another call, you can choose to switch between the two calls.
Page 32: Finding A Contact
Saving a Phone Number Your device stores contact entries in the People Hub and automatically sorts People entries alphabetically. For more information, see “About the People Hub” on page 49. To save a phone number: Press and tap to open the Phone application.
Page 33: Entering Text
Entering Text Using the Slideout Hardware Keyboard Your device comes with a hardware QWERTY keyboard, which is similar to a standard keyboard on a computer. To use the keyboard, slide the screen panel to the right to reveal the keyboard. The screen panel will pop up at an angle for comfortable viewing.
Page 34: Using The Onscreen Keyboard
Function key To enter the symbol or punctuation mark that ● is shown at the upper right corner of a key, press , and then press the corresponding key. Press and hold to lock the key and type a ● series of special characters.
Page 35 Entering Text To enter text using the onscreen keyboard, tap the letters or numbers you want to enter. After entering your text, press to close the keyboard. To open and use it again, tap a text box. Depending on the app you’re in, you might see a slightly different keyboard layout.
Page 36 Moving the Cursor While entering text, press and hold the text box. A floating cursor appears. Drag the cursor to the position that you want, and then release your finger. Predictive Text The keyboard has predictive text to help you type quickly and accurately.
Page 37: Settings
2B. Settings Personalization Settings (page 31) Sound Settings (page 32) Display Settings (page 34) Location Settings (page 35) Airplane Mode (page 35) TTY Use With Sprint Service (page 36) Security Settings (page 37) Email and Account Settings (page 40) Date & Time Settings (page 43) Power-Saving Tips (page 44) Personalization Settings Changing Your Theme...
Page 38: Sound Settings
If the photo you selected is bigger than the allowable wallpaper size, crop the photo first. Drag the photo and position the part that you want to be your wallpaper inside the crop box, and then  Sound Settings Phone Ring Tone Select a default ring tone for incoming calls.
Page 39: Silence All
appears on top of the screen and shows the volume level. You can adjust the ringer volume in standby mode (or the earpiece volume during a call) by pressing the volume button up or down. On the volume bar, tap the icon on the right to quickly switch to ring or vibrate.
Page 40: Display Settings
Display Settings Changing the Screen Timeout Period After a period of inactivity, the device screen turns off to conserve battery power. You can set the idle time before the screen turns off. Press and tap Settings > lock & wallpaper Tap the box, and then select the Screen time-out...
Page 41: Location Settings
Location Settings Your device is equipped with a Location feature for use in connection with location-based services. The Location feature allows the network to detect your position. Turning Location off will hide your location from everyone except 911. Note: With Location activated on the device, the network to detect your position using GPS technology, making...
Page 42: Tty Use With Sprint Service
Please check with the manufacturer of your TTY device to ensure that it is compatible with digital cell phones. Your HTC Arrive and TTY device will connect via a special cable that plugs into your device's headset jack. If this cable was not provided with your TTY device, contact your TTY device manufacturer to purchase the connector cable.
Page 43: Security Settings
Security Settings Protecting Your Device With a Password You can secure your device by requiring a password every time your device is turned on or every time it wakes up from sleep mode (screen is off). To create and enable the screen unlock password: Press and tap Settings >...
Page 44 Note: Make sure to sign in to Windows Live on your computer using the same Windows Live ID you used on the device. Updating Your Device’s System Software From time to time, system software updates for your device may be available. Your device will automatically check and notify you if an update is available.
Page 45: Resetting Your Device
Resetting Your Device Resetting the device deletes all data, including downloaded applications, and resets the device back to its initial state — the state before you turned on the device for the first time. Important: Make sure to back up important data you have on the device before you reset it.
Page 46: Email And Account Settings
Email and Account Settings Setting Up Your Accounts Set up your Windows Live, Google, Microsoft Outlook, Facebook, and other accounts so you can sync information and receive updates from these accounts on your device. Note: You may have signed in to your Windows Live account when you initially configured your device.
Page 47 on the Web (using any computer with an Internet connection) After you sign in, you can quickly capture things while you’re away from your computer and then share, organize, edit, or archive them for later. Items you might access this way include pictures, notes, appointments, contacts, grocery lists, story ideas, quotes, and other things to remember.
Page 48 letter). You can add pictures and voice notes to your OneNote notebooks. Schedule your life with Windows Live calendar When you sign in to your device using your Windows Live ID, you get a free, full-featured calendar. Add appointments, meetings, tasks, dates, or plans to your Windows Live calendar and then you can see them from your device and any computer that can access the Web.
Page 49: Date & Time Settings
Under , choose the items (email, Contents to sync contacts, or calendar) that you want to synchronize or remove from your device. to apply your selected settings. To stop synchronization: When the device is synchronizing, press synchronization. Your Facebook Account If you set up a Facebook account when you first turned on your device, you can quickly log in and synchronize information such as status messages and friends lists...
Page 50: Power-Saving Tips
Power-Saving Tips Adjusting the Screen Timeout Period and Display Brightness See “Changing the Screen Timeout Period” and “Adjusting the Brightness” on page 34. Managing Your Device’s Wireless Functions To save battery life, you can disable the data connection, Bluetooth, Location services, and Wi-Fi functions of the device when not in use.
Page 51 Setting the Email Synchronization Schedule If you use the device to send and receive email, you can set your email account to download email more or less frequently as desired. The more frequently your device checks for new messages, the more quickly the battery will run down.
Page 52: History
2C. History Viewing History (page 46) Making a Call From History (page 47) Saving a Number From History (page 47) Erasing History (page 48) 2C. History Viewing History History is a list of phone numbers (or People entries) for calls you placed, accepted, or missed. History makes redialing a number fast and easy.
Page 53: Making A Call From History
Making a Call From History Press and tap to open the Phone application. next to an entry on the call history list to place a call to that entry. Note: You cannot make calls from call history to entries identified as No ID or Restricted. Saving a Number From History If the phone number of a person who called is not in People, you can choose to save the number.
Page 54: Erasing History
Erasing History To erase a History entry: Press and tap to open the Phone application. Press and hold the received call and then tap on the options menu. delete item To erase all History entries: Press and tap to open the Phone application.
Page 55: Contacts
2D. Contacts About the People Hub (page 49) Viewing Your Contacts and Their Feeds (page 49) Adding a New People Entry (page 50) Saving a Phone Number (page 50) Viewing Contact Information (page 51) Merging Entries in People (page 51) Editing an Entry in People (page 52) Finding Entries in People (page 54) Your Me Tile (page 55)
Page 56: Adding A New People Entry
To open the People Hub: On the Start screen, tap People of the People Hub, you’ll see all contacts that you’ve created on your device as well as contacts that are synchronized with your email and Facebook accounts. If you’re signed in to your Windows Live and/or Facebook accounts, swipe to the left to see updates from your friends.
Page 57: Viewing Contact Information
Viewing Contact Information When you tap a contact on the People Hub, the profile screen opens, showing you the person’s contact details. You can call, send a text message, or send an email to the contact from the profile screen. Slide your finger left to see what’s new with that contact.
Page 58: Editing An Entry In People
entries or break the link between entries, follow the procedures below. Manually Merging Entries in People If you have the same contacts stored in your phone and online accounts such as Windows Live and Facebook, your phone will try to link them as one automatically.
Page 59: Selecting A Ringer Type For An Entry
Adding a Number or an Email Address to an Entry in People Display an entry in People. (See “Displaying an Entry in People” for details.) Scroll down the screen and tap next to phone email number or address. to save the changes. Editing an Entry in People Display an entry in People.
Page 60: Finding Entries In People
Tap a photo or an album, or tap device’s camera to take a new picture. If you selected an album or a photo, crop the selected picture if needed, tap – or – If you selected the camera, take the picture, crop if necessary, and then tap Adding Additional Information to an Entry You can add additional information to an entry in...
Page 61: Your Me Tile
Your Me Tile When you sign in to your Windows Live or Facebook account, your Me tile is automatically created on the Start screen. Tap your Me tile on the Start screen (or in all of the People Hub) and check status updates you have posted, comments you have received, and pictures that you have uploaded to your Windows Live or Facebook accounts.
Page 62: Calendar & Tools
2E. Calendar & Tools Calendar (page 56) Calculator (page 60) Microsoft Office Mobile 2010 (page 61) Calendar Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events. Depending on your synchronization settings, your device’s Calendar stays in sync with your Windows Live, Exchange ActiveSync (Outlook), and Google...
Page 63: Editing An Appointment
The Calendar tile on the Start screen will show your upcoming appointment. Editing an Appointment On the Start screen, tap Calendar agenda view, press and hold the appointment, and then tap edit Make your changes to the appointment. to save the changes. Sending a Meeting Request (Exchange ActiveSync only) You can use Calendar to schedule a meeting or an...
Page 64 Viewing Appoinments When you open Calendar, it displays the day view by default. You can also display the Calendar in agenda or month view. Day and Agenda Views Day view displays a list of the appointments of one day. Agenda view lists all your appointments in chronological order.
Page 65: Displaying And Synchronizing Calendars
Viewing the Details of an Appointment On the Start screen, tap Calendar view, tap the appointment to view agenda details. Deleting an Appointment There are two ways to delete an appointment. view, press and hold an agenda appointment and then tap delete While viewing an appointment, tap If the appointment repeats, you’ll be asked whether you...
Page 66: Calculator
To hide a calendar: agenda view, tap calendars Tap the switch for the calendar that you want to hide. The calendars are kept synchronized on your device, whether or not you hide them. Choosing Which Calendars to Synchronize With Your Device You can choose which calendars to keep synchronized on your device or which ones to stop synchronizing.
Page 67: Microsoft Office Mobile 2010
Microsoft Office Mobile 2010 The Microsoft Office Hub consists of the following apps: Microsoft OneNote Mobile 2010 lets you keep track of stuff at home, school, or work; your big ideas, shopping lists, meeting notes, projects, and more. lets you create and edit Microsoft Word Mobile 2010 documents on your device.
Page 68: Voice Services
2F. Voice Services Automatic Speech Recognition (ASR) (page 62) Automatic Speech Recognition (ASR) You can use your device’s built-in automatic speech recognition (ASR) software to dial any phone number or a contact in your People list, search the Web, or launch an application.
Page 69 Making a Voice Call With ASR Press and hold on your device. Wait until you see the word “Listening...” appear on the screen. Say “Call [contact name]” to call a person stored in your People list. – or – If the contact has more than one phone number, say “Call [contact name, phone number type]”...
Page 70 Opening Applications With ASR You can jump directly to many applications by saying “Open” or “Start” followed by the application name. Press and hold on your device. Wait until you see the word “Listening...” appear on the screen. Say “Open [application name]” or say “Start [application name]”...
Page 71: Camera & Multimedia
2G. Camera & Multimedia Taking Pictures and Capturing Videos (page 65) Viewing Pictures and Videos Using the Pictures Hub (page 69) Editing Your Photos Using Photo Enhancer (page 71) Getting Your Media Files to Your Device Using Zune (page 72) Using the Music + Videos Hub (page 73) Enjoying Virtual Sound Effects With Sound Enhancer (page 75)
Page 72: Taking A Photo
Viewfinder Screen The camera displays in landscape view only. You’ll find the following controls on the viewfinder screen: Tap to switch between Photo and Video modes. Tap to zoom in or out. Tap to open the camera settings. 2G. Camera & Multimedia Zooming Before taking a photo or video, you can first use the onscreen zoom buttons to zoom in or out of your...
Page 73: Capturing A Video
Camera Flash FAQ Why doesn’t the Camera flash turn on? The flash quickly consumes battery power. To save battery power, the camera disables the flash (even when you have set the camera flash mode to ) when one of the following occurs: Flash on You have an incoming call.
Page 74: After Capturing
After Capturing After capturing a photo or video, slide your finger from left to right to see the photo or video you’ve just captured. Press and hold the photo or video so you can: add to favorites Add the photo to your favorites in the Pictures application.
Page 75: Viewing Pictures And Videos Using The  Pictures Hub
Closing Camera On the camera screen, press Viewing Pictures and Videos Using the Pictures Hub Using the Pictures Hub, you can view photos and watch videos that you’ve taken with your device’s camera, downloaded, or synchronized with your device. You can also take a look at your photos and your friends’...
Page 76: Viewing Photos And Videos
Viewing Photos and Videos Choose how you want to browse through your photos and videos (all, date, favorites). Select an album to view. Tap a photo or video to view it in full screen. Viewing Photos and Videos in Landscape Orientation The photo orientation adjusts to how you hold your device.
Page 77: Editing Your Photos Using Photo Enhancer
Uploading a Photo to Your SkyDrive You must be logged in to your Windows Live account to be able to upload photos. On the Start screen, tap Pictures Tap the album where the photo you want to share is stored. Press and hold the photo you want to send, and then tap share >...
Page 78: Getting Your Media Files To Your Device Using Zune
Getting Your Media Files to Your Device Using Zune ® You’ll need the Zune software to get your music, videos, and podcasts from your computer to your device. If you don’t have the Zune software on your computer yet, go to www.zune.net install it.
Page 79: Using The Music + Videos Hub
Using the Music + Videos Hub The Music + Videos Hub is your gateway to your media collection. Listen to your music, watch your videos, check out your podcasts, listen to the radio, and go to the Windows Phone Marketplace to buy music all in the Music + Videos Hub.
Page 80: Watching Videos
playback controls on the status bar, press the VOLUME UP or VOLUME DOWN button. Watching Videos The screen automatically switches to landscape mode when you play a video. Get your videos into your device by following the procedure in “Choosing Items to Synchronize With Your Device”...
Page 81: Enjoying Virtual Sound Effects With Sound Enhancer
listen to the radio, tap before exiting. To resume play, tap Enjoying Virtual Sound Effects With Sound Enhancer Get that surround sound feeling when you’re watching videos or listening to music on your device. On the Start screen, tap > Sound Enhancer Audio Video to set the sound option you...
Page 82: Bluetooth
2H. Bluetooth About Bluetooth (page 76) Turning Bluetooth On and Off (page 76) Connecting a Bluetooth Headset or Car Kit (page 77) Reconnecting a Headset or Car Kit (page 78) Disconnecting From a Bluetooth Device (page 78) About Bluetooth Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers,...
Page 83: Connecting A Bluetooth Headset Or Car Kit
Connecting a Bluetooth Headset or Car Kit You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a compatible Bluetooth headset or car kit. Follow the same steps to set up stereo audio and hands-free devices.
Page 84: Reconnecting A Headset Or Car Kit
Reconnecting a Headset or Car Kit Normally, you can easily reconnect your headset by switching on Bluetooth on your phone, and turning on the headset. However, you might have to connect manually if your headset has been used with another Bluetooth device.
Page 85: Section 3: Sprint Service
Section 3 Sprint Service...
Page 86: Sprint Service: The Basics
3A. Sprint Service: The Basics Voicemail (page 80) Text Messaging (SMS) and Multimedia Messaging (MMS) (page 82) Caller ID (page 86) Call Waiting (page 86) Making a 3-Way Call (page 87) Call Forwarding (page 87) Roaming (page 88) Voicemail Setting Up Your Voicemail Your device automatically transfers all unanswered calls to your voicemail, even if your device is in use or turned off.
Page 87: Voicemail Notification
Voicemail Notification There are several ways your device alerts you to a new message: By displaying a voicemail icon and the number of new missed calls on the Phone tile. By flashing the notification LED (see “Notification LED” on page 18). By displaying a message in the status bar on top of the screen.
Page 88: Text Messaging (Sms) And Multimedia Messaging (Mms)
Using Another Phone to Access Messages Dial your wireless phone number. When your voicemail answers, press *. Enter your passcode. Tip: When you call voicemail from another phone, you first hear the header information (date, time, and sender information) for the message. To skip directly to the message, press during the header.
Page 89 Tap the “type a message” box and then start composing your message. Note: A counter appears below your text message when you are about to reach the 160-character limit. If you continue typing and go over this limit, a new message is created.
Page 90: New Messages Notification
New Messages Notification When you receive a new message, your device plays an alert sound (if set) and displays a message bar at the top of the screen. The Messaging tile on the Start screen also displays the number of new messages. To change the alert sound for new text and multimedia messages, see “Sound Settings”...
Page 91: Deleting Messages
Saving a Photo From a Multimedia Message While viewing a mutimedia message, tap the photo in the message. Press and hold the opened photo, and then tap save to phone The photo will be saved in the Saved Pictures album on your device.
Page 92: Caller Id
Caller ID Caller ID identifies a caller before you answer the device by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps. On the Start screen, tap application.
Page 93: Making A 3-Way Call
Making a 3-Way Call With 3-Way Calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. On the Start screen, tap to open the Phone application.
Page 94: Roaming
To deactivate Call Forwarding: On the Start screen, tap application. to display the dial keypad. . (You will hear a tone to confirm the call deactivation.) Roaming Roaming Icon Your display screen always lets you know when you’re off the Nationwide Sprint Network. Anytime you are roaming, the device displays the roaming icon ( Roaming on Other Digital Networks When you’re roaming on digital networks, your call...
Page 95: Data Roaming
Data Roaming Depending on service availability and roaming agreements, your device may be able to access data services while roaming on certain digital systems. To enable data roaming: On the Start screen, tap Settings > cellular Tap the Data roaming options roam box and then tap 3A.
Page 96: Web And Data Services
Using Internet Explorer Mobile (page 92) Using Bing Search (page 97) Email (page 98) Downloading Applications and Games From Windows Phone Marketplace (page 103) HTC Hub (page 105) Stocks (page 107) Weather (page 109) Sprint Zone (page 111) 3B. Web and Data Services Ways of Connecting to the Internet Your device’s networking capabilities allow you to...
Page 97: Getting Started With Data Services
Tap the switch to turn Wi-Fi on. On/Off Your device will then scan for available wireless networks and display them. You will see the network names, type of security (open or secure network), and signal strength of the detected networks. Tap a wireless network to connect.
Page 98: Using Internet Explorer Mobile
Launching a Web Connection On the Start screen, tap Explorer. (Your data connection starts and you will be asked to sign in with your 10-digit Sprint phone number.) Data Connection Status and Indicators Your device displays the current status of your data connection through indicators at the top of the screen.
Page 99: Going To A Website
browse, not all sites are represented, and certain functions, such as going directly to specific websites, are not available. For these and other functions, you will need to choose from the browser options. These additional options expand your use of the Web on your device.
Page 100: Opening A New Browser Tab
Browsing Full Versions of Web Pages Some websites display a mobile version of their pages to phone Web browsers. You can choose to view the full version of all pages, even for these sites. While viewing a Web page in portrait orientation, on the browser screen, tap select the Desktop version...
Page 101 Select the website you want to view by tapping the tab that shows a thumbnail preview of the website. Tap to close the Web page. Tap to display the Web page in full screen. Finding Text In a Web Page While viewing a Web page in portrait orientation, on the browser screen.
Page 102 The browser also recognizes some phone numbers and addresses that allow you to call the phone number or locate the address in Bing Maps™. Recognized phone numbers and addresses are highlighted in color. Link What to do Location Tap the address to open Bing Maps and address locate the address.
Page 103: Using Bing Search
To pin a website to the Start screen: While viewing a Web page in portrait orientation, on the browser screen. pin to start To share a website link: While viewing a Web page in portrait orientation, on the browser screen. share page Choose how to share the link: to send the link in a text message.
Page 104: Email
Search results are then displayed on your screen. Swipe left or right across the screen to narrow or broaden the search results to Email Your device allows you to stay connected and access email messages 24 hours a day anywhere on the Nationwide Sprint Network.
Page 105 Windows Live If you haven't signed in with a Windows Live ID yet during setup, you’ll see the Before you sign in screen. Tap next Enter your Windows Live ID and password. sign in Note: The first Windows Live account that you set up cannot be deleted from your device unless you reset your device.
Page 106: Creating Another Email Account
Enter the Exchange ActiveSync account details and then tap sign in Note: Your corporate Exchange Server must support auto- detect for the device to automatically set up the Exchange ActiveSync account. If your corporate Exchange Server does not support auto-detect, you will need to enter your Exchange Server settings.
Page 107: Composing And Sending Email
Composing and Sending Email On the Start screen or the applications list, tap the email account that you want to use to send your email. On the email account Inbox, tap new email. Fill in one or more recipients. You can: Enter email addresses directly in the you’re sending the email to several recipients, separate the email addresses with a comma.
Page 108: Viewing And Replying To Email
Viewing and Replying to Email On the Start screen or the applications list, tap the email account you want to use. On the email account Inbox, tap the message you want to view. and then tap reply Edit your message and tap Managing Your Email Inbox Refreshing an Email Account Whatever your automatic synchronization settings are,...
Page 109: Downloading Applications And Games From Windows Phone Marketplace
Flagging an Email Message (Gmail and Exchange ActiveSync Only) For your Gmail or Exchange ActiveSync account, you can flag email messages to help you keep track of them. On the Start screen or the applications list, tap to open your Gmail account or Google Mail to open your Exchange ActiveSync Outlook...
Page 110 is available, from games to powerful business applications. You can also preview and purchase songs on the Windows Phone Marketplace. To access Windows Phone Marketplace on your device: On the Start screen, tap Marketplace Browse through available apps, games, and music. When you find something you want, tap (for free items), and follow the onscreen install...
Page 111: Htc Hub
HTC Hub In the HTC Hub, you’ll find applications from HTC that are preinstalled on your device and other applications that are available for download. Open the HTC Hub from time to time to check for new applications and updates.
Page 112 What’s in the HTC Hub These are some of the applications that the HTC Hub offers. Some are already preinstalled on your device, while others are available for download. Sound Enhancer Get that surround sound feeling when you’re watching videos or listening to music on your device.
Page 113: Stocks
Converter Carry a convenient, multipurpose conversion tool in your hand. Convert area, currency, temperature, weight, and more. Stocks The Stocks application allows you to add, view, and analyze stocks and stock market movements using updated financial information. Opening Stocks on the Start screen or the applications Stocks list.
Page 114: Manually Updating Stock Information
Adding a Stock Quote or Stock Market Index On the Stocks screen, tap Enter the stock quote or stock market index on the text box and tap on the onscreen keyboard. On the results list, tap the stock quote or stock market index you want to add.
Page 115: Weather
HTC Hub. Checking the Weather Note: Turn location services on your device so that you’ll be able to check your current location’s weather in HTC Hub. Go to Settings > location Location services switch if it’s not on.
Page 116: Changing Weather Options
Use location current location’s weather in HTC Hub’s weather clock, or clear the check box if you want to display another city. Assign a location on tile and weather clock text box if you want to choose another city to display in HTC Hub’s weather clock.
Page 117: Sprint Zone
Sprint Zone Get the latest news, applications, and tips and tricks for your device in the Sprint Zone. To open Sprint Zone: Sprint Zone on the Start screen or the applications list. 3B. Web and Data Services...
Page 118: Games
3C. Games Signing Into Xbox LIVE (page 112) Games Hub (page 113) Downloading and Installing Xbox LIVE Extras (page 113) ® Join in and play Xbox LIVE games right on your device. Download games from Windows Phone Marketplace, then either play solo or use the Xbox LIVE service to play with your friends wherever they are.
Page 119: Games Hub
Games Hub After successfully signing into Xbox LIVE, you’ll see the following in the Games Hub: collection Lists games you can download and try out on your device. Tap one to download it from Windows Phone Marketplace and install it on your device. To choose from more games, tap Get more games bottom of the list.
Page 120: Gps Navigation
3D. GPS Navigation GPS and Location Services (page 114) TeleNav GPS Navigator (page 114) Bing Maps (page 115) GPS and Location Services Your device’s built-in GPS capability allows you to get voice-guided, turn-by-turn directions using . In addition, you can use Navigator maps, get textual directions to a destination, find an address or place, and more.
Page 121: Bing Maps
Note: If it’s your first time to open and use TeleNav GPS Navigator, you’ll see a message prompting you whether to allow the application to access your current location and provide voice-guided turn-by-turn directions based on your location. Using TeleNav GPS Navigator After opening TeleNav GPS Navigator, choose an option and follow the onscreen instructions to get directions, view maps, or access additional services...
Page 122: Getting Around Maps
Getting Around Maps Viewing Your Location on the Map On the Start screen, tap Maps Note: If this is your first time to open Bing Maps, you’ll be prompted whether to allow Maps to access and use your location. Tap allow Moving Around the Map Drag your finger in any direction across the screen to...
Page 123 Viewing Traffic Conditions Traffic information is available only in certain areas. You can choose to show real-time traffic conditions on the map. While viewing a map, tap traffic On the map, traffic information is shown on roadways in different colors, depending on driving speeds and conditions.
Page 124: Getting Directions
Tip: To see the search results as a list, tap results list Getting Directions Get detailed directions to your destination. Bing Maps can provide directions for travel by foot or car. While viewing a map, tap In the Start text box, use your current location as the starting point, or enter another location from where you want to start.
Page 125: Section 4: Safety And Warranty
Section 4 Safety and Warranty Information...
Page 126: Important Safety Information
4A. Important Safety Information Important Health Information and Safety Precautions (page 120) General Precautions (page 127) Additional Safety Information (page 130) Regulatory Agency Identifications (page 136) Federal Communication Commission Interference Statement (page 137) SAR Information (page 140) Telecommunications & Internet Association (TIA) Safety Information (page 141) WEEE Notice (page 142) RoHS Compliance (page 143)
Page 127: Safety Precautions For Power Supply Unit
This product should be operated only with the following designated power supply unit(s).  AC Adapter HTC, Model TC U250 Handle battery packs carefully This product contains a Lithium-ion polymer or Lithium-ion battery. There is a risk of fire and burns if the battery pack is handled improperly.
Page 128 Note: This product should be operated only with the following designated Battery Pack(s).  HTC, Model RHOD160. 4A. Important Safety Information Take Extra Precautions Keep the battery or device dry and away from water or any liquid as it may cause a short circuit.
Page 129: Prevention Of Hearing Loss
Replace the battery only with another battery that has been qualified with the system per this standard, IEEE-Std-1725-2006. Use of an unqualified battery may present a risk of fire, explosion, leakage or other hazard. Avoid dropping the device or battery. If the device or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection.
Page 130: Road Safety
board an aircraft, remember to turn off your phone by switching to airplane mode. Environmental Restrictions Do not use this product in gas stations, fuel depots, chemical plants or where blasting operations are in progress, or in potentially explosive atmospheres such as fuelling areas, fuel storehouses, below deck on boats, chemical plants, fuel or chemical transfer or storage facilities, and areas where the air contains...
Page 131: Hearing Aids
Use only original manufacturer-approved accessories, or accessories that do not contain any metal. Use of non-original manufacturer-approved accessories may violate your local RF exposure guidelines and should be avoided. Interference with Medical Equipment Functions This product may cause medical equipment to malfunction.
Page 132 To assure optimal phone performance and ensure human exposure to RF energy is within the guidelines set forth in the relevant standards, always use your device only in its normal-use position. Contact with the antenna area may impair call quality and cause your device to operate at a higher power level than needed.
Page 133: General Precautions
Electrical Safety Accessories Use only approved accessories. Do not connect with incompatible products or accessories. Take care not to touch or allow metal objects, such as coins or key rings, to contact or short- circuit the battery terminals. Connection to a car Seek professional advice when connecting a phone interface to the vehicle electrical system.
Page 134 Heed service markings. Except as explained elsewhere in the Operating or Service documentation, do not service any product yourself. Service needed on components inside the device should be done by an authorized service technician or provider. Protect your device. Always treat your device and its accessories with care and keep them in a clean and dust-free place.
Page 135 Avoid operating the product in hot areas. The product should be placed away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat. Avoid operating the product in wet areas. Never use the product in a wet location. Avoid using your device after a dramatic change in temperature.
Page 136: Additional Safety Information
Keep the product out of reach of small children. Do not leave your phone and its accessories within the reach of small children or allow them to play with it. They could hurt themselves or others, or could accidentally damage the phone. Your phone contains small parts with sharp edges that may cause an injury or which could become detached and create a choking hazard.
Page 137 When driving: Never place your device on the passenger seat or anyplace else in the car where it can become a projectile during a collision or stop. An air bag inflates with great force. DO NOT place objects, including either installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area.
Page 138: Electronic Devices
When Using Your Device Near Other Electronic Devices Your wireless handheld portable device is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. Most modern electronic equipment is shielded from RF energy.
Page 139: Turn Off Your Device In Dangerous Areas
of an authorized airline representative before using your device aboard an aircraft. Always follow the instructions of the airline representative whenever using your device aboard an aircraft, to prevent any possible interference with airborne electronic equipment. Turn Off Your Device in Dangerous Areas Blasting Areas To avoid interfering with blasting operations, turn your device OFF when in a “blasting area”...
Page 140: Battery Safety
DO NOT disassemble the device or its accessories. If service or repair is required, return unit to an authorized Sprint service center. If the unit is disassembled, the risk of electric shock or fire may result. Never allow metallic objects, such as staples and paper clips, to get into the inside of your device.
Page 141 Purchase a new battery when its operating time gradually decreases after fully charging. Properly dispose of the battery according to local regulations. DON’Ts Don’t attempt to disassemble the battery – it is a sealed unit with no serviceable parts. Don’t expose the battery terminals to any other metal object (e.g., by carrying it in your pocket or purse with other metallic objects such as coins, clips and pens).
Page 142: Regulatory Agency Identifications
Never attempt to disassemble or repair an AC phone charger. Never use an AC phone charger if it has a damaged or worn power cord or plug. Always contact a Sprint authorized service center, if repair or replacement is required. Never alter the AC cord or plug on an AC phone charger.
Page 143: Federal Communication Commission
Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 144: Regulations For Wireless Devices
requirements, please follow operation instruction as documented in this manual. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter, except the transmitters built-in with the device. FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices On July 10, 2003, the U.S.
Page 145 Please power off the Bluetooth function while using hearing aid devices with your product. Hearing devices may also be rated. Your hearing device manufacturer or hearing health professional may help you find this rating. Higher ratings mean that the hearing device is relatively immune to interference noise.
Page 146: Sar Information
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with the HTC Corporation. Accessories supplied or designated for this product. Use of other accessories may not ensure compliance with the FCC RF exposure guidelines.
Page 147: Telecommunications & Internet Association (Tia) Safety Information
In the U.S. and Canada, the SAR limit for mobile phone used by the public is 1.6 Watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in usage.
Page 148: Weee Notice
Should not carry the phone in a breast pocket. Should use the ear opposite the pacemaker to minimize the potential for interference. If you have any reason to suspect that interference is taking place, turn the phone OFF immediately. Hearing Aids Some digital wireless phones may interfere with some hearing aids.
Page 149: Rohs Compliance
The WEEE logo (shown at the left) on the product or on its box indicates that this product must not be disposed of or dumped with your other household waste. You are liable to dispose of all your electronic or electrical waste equipment by relocating over to the specified collection point for recycling of such hazardous waste.
Page 150: User Guide Proprietary Notices
User Guide Proprietary Notices ©2011 Sprint. SPRINT and the logo are trademarks of Sprint. HTC, the HTC logo, and HTC Arrive are trademarks of HTC Corporation. Microsoft, Windows, Windows Phone, ActiveSync, Bing, Excel, Hotmail, Internet Explorer, OneNote, Outlook, PowerPoint, Windows Live, Windows Phone...
Page 151: Manufacturer's Warranty
4B. Manufacturer’s Warranty Manufacturer’s Warranty (page 146) Privacy Restrictions (page 148) Weather Disclaimer (page 148) Warranty Disclaimer (page 148) Limitation of Damages (page 149) Your device has been designed to provide you with reliable, worry-free service. If for any reason you have a problem with your equipment, please refer to the manufacturer’s warranty in this section.
Page 152: Manufacturer's Warranty
Manufacturer’s Warranty 12 Month Limited Warranty HTC Corporation (the Company) warrants to the original retail purchaser of this HTC handheld portable cellular telephone, that should this product or any part thereof during normal consumer usage and conditions, be proven defective in material or workmanship that...
Page 153 HTC Corporation for repair or service. To obtain repairs or replacement within the terms of this Warranty, the product should be delivered with proof of Warranty coverage (e.g., dated bill of sale), the...
Page 154: Privacy Restrictions
Without limiting the foregoing, it is further understood that HTC and its Affiliates are not responsible for any use or of the Accessed Information or the results arising from such use, and that you use such information at your own risk.
Page 155: Limitation Of Damages
Limitation of Damages TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HTC OR ITS AFFILIATES BE LIABLE TO YOU, ANY USER, OR THIRD PARTY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES OF ANY KIND, ARISING IN CONTRACT,...
Page 156: Index
Index Numerics 1xRTT 92 3G 92 3-Way Call 87 Activation 4 After Capturing a Photo or Video 68 Airplane Mode 35 Answering Calls 23 Appointment Reminders 57 Automatic Speech  Recognition (ASR) 62 Battery 19–21 Capacity 20 Charging 20 Installing 2 Power-saving Tips 44 Index Removing 20...
Page 157 Contacts Adding 50 Finding 26 Viewing 51 Data Roaming 89 Data Services 91 Enabling and Disabling 39 Launching the Web 92 Password 6 Security Features 39 Device (illus.) 10 Device Settings Airplane Mode 35 Date & Time Settings 43 Display Settings 34 Email and Account ...
Page 158 Hearing Aids 125, 138 History 46 Erasing 48 Making a Call 47 Saving a Number 47 HTC Hub 105–110 Hubs 16 In-Call Options 25 Insert the Battery 2 Internet 90 Internet Explorer Mobile 92–98 Key Functions 10 Listening to Music 73...
Page 159 Photos After Taking 68 Taking 66 Pictures Hub Changing the  Background 69 Viewing Pictures and  Videos 69 Pinning Items to the Start Screen 15 Podcasts 74 POP3/IMAP Email 99 Power-Saving Tips 44 Radio 74 Rearranging the Tiles on the Start Screen 15 Receiving Calls 23 Rejecting an Incoming Call 23...
Page 160 Tiles 15 Unpinning a Tile 16 Stocks 107–108 Synchronizing Your Computer and Device 72 System Software Update 38 TeleNav GPS Navigator 114 Text Messaging 82 Three-Way Calling 87 TTY Use 36 Turning Your Device On  and Off 12 Unlocking the Screen 17 Unpinning a Tile 16 Vibrate 33 Videos...

HTC Arrive User Manual

Introduction

Section 1: Getting Started

Setting up Service

Section 2: Your Device

Device Basics

Settings

History

Contacts

Calendar & Tools

Voice Services

Camera & Multimedia

Bluetooth

Section 3: Sprint Service

Sprint Service: the Basics

Web and Data Services

Games

GPS Navigation

Section 4: Safety and Warranty

Information

Important Safety Information

Manufacturer's Warranty

Index

Quick Links

User Guide

Need help?

Questions and answers

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Summary of Contents for HTC Arrive