Error
Displayed
Code
Error Text
J0013.3 Phone not
allowed on T-
Mobile network.
J0013.4 Failed to connect.
Location
unknown.
J0013.5 Phone not
allowed on T-
Mobile network.
J0013.6 Failed to connect.
Retry.
J0013.7 Failed to connect.
Retry.
J0013.8 Failed to connect.
Retry.
J0013.9 Failed to connect.
Retry.
J0013.1
Failed to connect.
0
Retry.
Meaning
How to fix it
Network
Connections from the current
connectivity
location are not allowed to go
failed.
through. Using the service at a
different location should fix the
problem.
The phone is not allowed to use
UMA service.
Network
connectivity
failed.
Network
connectivity
failed.
Network
connectivity
failed.
Network
connectivity
failed.
Network
connectivity
failed.
Troubleshooting
WI-FI
44