3.6 REPLACING THE PRINTED CIRCUIT BOARD ASSEMBLIES (PCBA) 3.2.5 Terminal 3.2.6 Base 3.7 Replacing the Function Label Replacing the Touch Panel Replacing the Feet 4 TESTING TEST MASSES REQUIRED OPERATIONAL TEST LOAD CELL TEST USING RAMP PERFORMANCE TESTS ® Ohaus Corporation www.ohaus.com Explorer Service Manual...
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TOUCH SCREEN CALIBRATION APPENDIX B - DIAGNOSTIC / SERVICE MENU User Accessible Diagnostics Service Sub-Menu APPENDIX C – SERVICE TOOL Balance Commands RS232 (DB9) Pin Connections USB Interface APPENDIX D – FIRMWARE UPGRADE VIA USB ® Explorer Service Manual Ohaus Corporation www.ohaus.com...
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Terminal Spare Parts ....................48 Base Spare Parts (Non-Draftshield Models) ............50 Base Spare Parts (Draftshield Models) ..............52 Draftshield Spare Parts .................... 54 Service Calibration Mass Values ................60 Interface Command List ................... 74 ® Ohaus Corporation www.ohaus.com Explorer Service Manual...
INTRODUCTION This service manual contains the information needed to perform routine maintenance and service ® on the Ohaus Explorer Series balances. Familiarity with the balance’s Instruction Manual is assumed. The contents of this manual are contained in five chapters: Chapter 1 - Getting Started – Contains information on service facilities, tools, specifications, and the mechanical and electronic functions of the balance.
Masses as shown in Table 4-1. SPECIFICATIONS ® Specifications for the Ohaus Explorer Balances are listed in Table 1-1. When a balance has been serviced, it must meet the specifications listed in the table. Before servicing the balance, determine what specifications are not met.
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Capacity (max) (g) 12000 g 24000 g 35000 g Readability d (g) 0.1 g Ver. Interval e (g) LFT Class Repeatability (10 times each load) (load / MPE) Linearity (g) +0.2 g reference only ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
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Class I Class II ± 0.5 e 0≤m≤50,000 0≤m≤5000 ± 1 e 50,000<m≤200,000 5000<m≤20,000 ± 1.5 e 200,000<m 20,000<m≤1000,000 Maximum errors for balances in usage are twice the acceptable errors for initial verification. ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
(>0<) indicators Capacity or Status Guides: Vary by application Result Fields: Information varies by application Application Buttons: Functions vary by application Touch icons to perform specific functions or access other functions ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
Application Home screen. The Main menu appears, with buttons for Main, Back Done Continue touching the appropriate list item to navigate to the Menu items or touch a button to change location. ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
If the sensor cannot be activated (sensor is disabled during certain instances, like when the Menu is displayed) the sensor shows a red light. ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
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To use the built-in stopwatch application, touch Stopwatch. A countdown timer with interval (lap) timer is available. Calculator To use the built-in calculator application, touch Calculator. The calculator has four functions, addition, subtraction, multiplication and division. ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
Note: “M” and “N” models- When the Menu Lock switch is set to “on” certain menu items will be forced to the required setting and the required menus will be locked. ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
Service Menu The Service Menu is intended for use by service personnel. A password is required to access this menu; “Explorer” (SW 1.10) or “OHAUS” (SW 1.03). The Service menu includes three sub-Menus; Ramp, Span Calibration and Internal Calibration. See Appendix B for additional information.
The display touch areas that are active will change with the screen layout. Button areas will always ® be active but some areas will require familiarity with the Explorer man-machine interface. Application with Single line: 10w x 14h mm 95w x 19h mm 16w x 15h mm ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
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60w x 5h mm Application with Two lines and Message: 10w x 14h mm 95w x 14h mm 60w x 5h mm Note: If text area is grayed out, button cannot be selected. ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
See Appendix C for the software upgrade procedure. Check the Service Bulletins on the Ohaus DMX site for information on software upgrades. DIAGNOSTIC GUIDE Diagnostic Guide designed to help locate the problem area quickly and easily. The probable causes are listed with the most common cause first.
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NOTE: If more than one symptom is observed, approach one area at a time, and remember that the symptoms may be interrelated. If a problem arises that is not covered in this manual, contact Ohaus Corporation for further information. TABLE 2-1 DIAGNOSTIC GUIDE...
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Re-install pan Over initial zero Pan has load during power on Remove weight from pan and re-zero. range Under initial zero Pan was removed prior to power on Install pan and re-zero. range ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
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Base Main PCBA, see 3.4.2 and date. Note: There is 40-second timeout control for print under stable requirement. If the unstable condition continues over 40 seconds, balance will send “ES” to the printer. ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
MAINTENANCE / REPAIR PROCEDURES PREVENTIVE MAINTENANCE Ohaus balances are precision instruments and should be carefully handled, stored in a clean, dry, dust-free area, and cleaned periodically. Follow these precautionary steps: When a balance has had chemicals or liquids spilled on it, all exterior surfaces should be cleaned as soon as possible with warm water on a damp cloth.
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CHAPTER 3 - MAINTENANCE PROCEDURES 3. Draftshield models – remove the Top and Side Doors and the Front Panel 4. Remove the Platform, Sub-Platform, Support Caps and Wind Ring as required. EX12001, EX24001, EX35001 ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
Press Foot Side View Flex center of bracket down Slide hinge pivot out of hole 2. Remove the 4 screws securing the Terminal Top and Bottom Housings. Screws that secure the housings ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
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90° so that it is perpendicular to the cable. Connector locked, Connector released, Connector release position lock parallel to the cable lock 90° to the cable shown without cable ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
1. Prepare the balance as instructed above. 2. Remove the EMC Screw and Plate from the Base 3. Remove the Back Plate Screws that secure the Back Plate 4. Disconnect the Light Cable. ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
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7. Turn the base over and remove the two remaining screws that hold the Top Housing to the Base. 8. Turn the Module over. Remove the Top Housing being careful to route the Light Cable and Motor Cables (if equipped) through the holes in the Upper Housing. ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
2. Turn the base on its side and remove the 4 screws that hold the Top Housing to the Base. Do not turn the Base completely over as the weight of the Base will rest on the Load-cell possibly causing damage. ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
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3. Turn the base back on its feet and remove the Top Housing. Lay the Top Housing alongside so that the Bubble Level Light wiring can be disconnected. 4. Disconnect the Bubble Level Light wiring by pulling up on the connector. ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
1. Prepare the balance as instructed above. 2. Remove the 2 screws that hold the Spider to the Top Housing and lift off the Spider. 3. Remove the 7 screws that hold the Top Housing to the Base. ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
2. Remove the Load-cell Shield by lifting vertically. Note the Top Loader models do not have a Load-cell Shield. 3. Disconnect the two Load Cell connections at the Main PCB. ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
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环 ) 项 :N/A DOCUMENT NUMBER 编号 : Explorer PRODUCT FAMILY 产 : Nipper Explorer PRODUCT MODEL 产号 : A ssem bl y PROCESS OPERATION TITLE 称 1 of SHEET 页码 : ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
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历记录 1st Version Ying Qi Notice 结项 : EHS( 环 ) 项 :N/A DOCUMENT NUMBER 编号 : PRODUCT FAMILY 产 : PRODUCT MODEL 产号 : PROCESS OPERATION TITLE 称 SHEET 页码 : ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
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7.Put the cable into the slot using nipper and make sure the cable not cover the screw hole 8.Pull the cable out of bottom and bend at about 6cm. 图 Nipper loadcell cable screw hole E 环 项 D 编 P 产 Bending line P 产 S 页 ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
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A ssem PROCESS OPERATION TITLE 称 1 of SHEET 页码 : See Appendix C for instructions on how to use the software Service Tool to configure the new load- cell to the balance. ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
3. Turn the base back on its feet making sure that the load cell do not fall out. Remove all cables connecting the load cell to the PCB and lift the load cell out from the housing ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
Follow by removing the screw on the right side. 3. Remove both screws with shims completely from the load cell. Please store the screws and shims in a safe place. ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
PCB, remove the 4 mounting screws and slide the PCBA forward and up to remove. Speaker connector Mounting Screws 4. To remove the speaker remove the 2 screws and lift out. Speaker Cushion Speaker screws and retainers ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
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Remove the 4 mounting screws and lift out the Terminal Main PCBA. 6. Remove the LC Display by simply lifting it out. 7. See Section 3.6 for instructions on changing the Touch Panel. ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
Loosen the 2 retaining screws approximately 2 turns • Rotate the retaining washers so that it no longer engages the PCB, slide out the PCBA • Disconnect the cable at the Connect PCBA. ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
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Rotate the retaining washers so that it no longer engages the PCB, slide out the PCB • Disconnect the Power Jack and the Ribbon Cable to the Connector PCBA cables Real Time Clock battery ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
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Rotate the retaining washers so that it no longer engages the PCB, slide out the PCB Re-install: Reverse the procedures to re-install the PCBAs. See Appendix C for instructions on how to use the software Service Tool to configure the new PCBA to the balance. ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
Peal off the remaining liner and press the surface starting at the attached area and working outward to avoid bubbles under the label. ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
The bearing assembly is made of three parts, two disks with a bearing ring in the center. The curved surface of the dicks should face the ball bearings. Assemble the foot components in the order shown in the sketch below. Rear Foot Load bearing plate Bearing Assembly Front Foot ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
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CHAPTER 3 - MAINTENANCE / REPAIR PROCEDURES 3.10 Replacing the Motor and Motor PCBA The feet assemblies incorporate a bearing assembly that allows for easy adjustment of the feet. ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
The Analytical models especially need a solid platform, such as a stone table. TEST MASSES REQUIRED ® The masses required to test the Ohaus Explorer balances must meet the requirements of the ASTM or OIML Tolerances listed in the table. Poor quality calibration masses be the can cause of frustrating diagnostics.
If it still does not meet specifications, perform a service calibration, and try again. (See Appendix B for Service Calibration) If the balance does not pass this test, the Load Cell may need to be replaced. ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
3. Remove the mass from the platform. 4. Repeat this test starting at Step 1 until you record a total of ten readings. Fill in the worksheet with the ten (10) readings. ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
Note: If the balance does not meet specifications, check environmental conditions, ensure that the balance is level, and try again. If it still does not meet specifications, perform a service calibration, and try again. (See Appendix B for Service Calibration) ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
2. Place Load 1 on the Balance and press TARE. 3. Place the test mass on the Balance, record the weight and remove. 4. Place Load 2 on the Balance and press TARE. ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
EX6202 2000g EX10202, M, N 3500g EX6201 2000g EX10201 3500g EX12001 4000g EX24001 8000g EX35001 12000g The test positions (A-D) must be centrally located in each segment. Round Pan Rectangular Pan ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
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If there is no improvement the load-cell must be replaced. Note: In high resolution balances (Class I) it may be necessary to zero or tare between each location. ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
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NOTE: In all cases where a part is replaced, the balance must be thoroughly checked after the replacement is made. The balance MUST meet the parameters of all applicable specifications in this manual. If further technical information is needed, please contact your local Ohaus office, or www.ohaus.com. ® Ohaus Corporation www.ohaus.com...
CHAPTER 5 - PARTS LISTS & DIAGRAMS TERMINAL SPARE PARTS ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
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PCB, Main, Terminal EX 83033620 PCB Interconnect, Terminal EX 83033621 Bottom Housing, Terminal EX 83033628 Bracket Assembly, Terminal EX 83033625 Cable Kit, Terminal EX 83033630 Hardware Kit, Terminal EX 83033631 Terminal, Complete EX 83033632 ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
CHAPTER 5 - PARTS LISTS & DIAGRAMS BASE SPARE PARTS (Non-Draftshield models) ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
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IR Sensor PCBA Base, Non-DS Level Bubble Main PCBA Connect PCBA Load-cell Foot Kit Cable Kit (not all shown) Hardware Kit (not all shown) Not shown Box, Non-DS Not shown Packaging Complete, Non-DS ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
CHAPTER 5 - PARTS LISTS & DIAGRAMS BASE SPARE PARTS (Draftshield models) ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
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Latch, Front Panel Level Bubble Main PCBA Connect PCBA Load-cell Cover Load-cell Foot Kit Cable Kit (not all shown) Hardware Kit (not all shown) Not shown Box, DS Not shown Packaging Complete, DS ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
CHAPTER 5 - PARTS LISTS & DIAGRAMS BASE SPARE PARTS (EX12001, EX24001, EX35001) ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
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30041465 SP Power-Cord AU EX HiCap 30041466 SP Power-Cord JP EX HiCap 30041469 SP Power-Cord KR EX HiCap 30041419 SP Power adapter EX HiCap 30076295 SP Packaging Assembly EX HiCap 30041271 Shipping Box EX HiCap ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
CHAPTER 5 - PARTS LISTS & DIAGRAMS DRAFTSHIELD SPARE PARTS ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
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Light Assy DS EX 83033687 Hardware DS EX 83033688 Glass Assy – Left EX 83033678 Belt DS EX 30066394 Bracket Assy EX 83033625 Motor Step DS EX 30069152 Glass Assy – Front EX 83033677 ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
To resolve internal problems, follow procedures in Chapters 2 and 3. Be careful not to touch the balance or the table while calibration is in progress, as it will cause the process to fail. ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
With the balance turned ON, touch Menu then User Settings then Display Settings and then Touch Calibrate. Touch Calibrate: “Touch the screen at the center of the ring. O Press here.” (First top-left, then bottom-right) ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
Sensor PCBA, pins 2 and 4. Service Menu The Service Menu is intended for use by service personnel only. A password is required to access this menu, see the next section. Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
The Service sub-menu, allows authorized service personnel to monitor Ramp or perform a variety of service weight calibrations. A password is required to access this menu. The current password is “Explorer” (SW: 1.10) and “OHAUS” (SW: 1.03). Software in the initial production units may not have all of the service items shown.
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Service Internal Calibration. The sequence of loading the test weights on the platform is very important to insure a correct linearity calibration. Refer to the diagram below for the correct weight sequence. Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
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SERVICE INTERNAL CALIBRATION The internal calibration weight is used to calibrate the balance. If a pan, pan support or load-cell is changed a Service Span Calibration or Service Internal Calibration should be done. ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
Balance Type, Max, d, Balance ID, IDNR, Loadcell Type, Loadcell Serial Number, Terminal Serial Number, Terminal SW Version, Base SW Version. Exit Service Mode Exits the Service Mode and returns to Normal Mode. Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
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PCB replacement. The tool can also be used to communicate with the balance using commands that are listed at the end of the appendix. The latest software service tool and support files are available on the Ohaus DMX site. Please read the Service Tool Instruction Manual (Part Number 30032352) which is also available on Ohaus DMX site.
Print Serial Number. Print base software version, terminal software version and LFT ON (if LFT is set ON). Set Counting APW (x) in grams. (must have APW stored) Print Counting application APW. ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
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0 = print unstable data, same as IP; 1 = print stable only , same as SP. 0 = disable response;; 1 = enable response. Attention: this command only controls the “OK!” response. ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
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Parts Counting Ingredient Adjustment Percent Weighing Check Weighing Dynamic Weighing Filling Totalization Formulation Differential Peak Hold Density Determination Note 3: Unit list Index Unit Index Unit tical tola baht custom_1 custom_2 custom_3 ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
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Pin 8: Request to send (hardware handshake) (RTS) USB Interface The Ohaus USB Interface is a unique solution to the problem of connecting a balance to a computer using a Universal Serial Bus (USB). USB devices are categorized into classes such as disk drives, digital cameras, printers, etc.
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When using the USB interface with programs that limit the number of COM port designations (e.g. Ohaus MassTracker allows only COM1, 2, 3, & 4), it may be necessary to assign one of these port numbers to the new virtual port. This can...
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Terminal.bin – image file for the terminal unit Note: Do not change any of the file names. 2. Turn on the balance and connect the USB flash drive to the USB host slot on the back of the terminal. ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
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Software update 4. Press [Start] button to start the upgrade process. Note: Keep the USB flash drive connected and make sure the power is balance power is ON during the entire upgrade process. ® Explorer Series Service Manual Ohaus Corporation www.ohaus.com...
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APPENDIX D – FIRMWARE UPGRADE VIA USB 5. Wait approximately 10 minutes for the process to finish. 6. Restart the balance ® Ohaus Corporation www.ohaus.com Explorer Series Service Manual...
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™ Registered trademark of Ohaus Corporation. The information contained in this manual is believed to be accurate at the time of publication, but Ohaus Corporation assumes no liability arising from the use or misuse of this material. Reproduction of this material is strictly prohibited.
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