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Problems
• Unplug the power connector wait 30 seconds then plug it back
1.
Player not working or
in. make sure the connector is plugged in securely. Be sure to
stopped working
observe the LED lights are dancing with volume up. Be sure
MX9000 card is inserted all the way into it's slot securely
2.
No audio on hold
• Check audio cord; try re-inserting it again, adjust the volume on
player clockwise to hear it. Try testing player by SPEAKER set to
ON. Try BANK 1
3.
Audio quality is poor
• Verify that the audio cord is plugged in securely Make sure the
audio volume is not too loud, adjust the volume control counter
clock wise to correct the problem.
• Set Volume to Medium. Adjust the TONE. Try the other RCA jack
• Be sure the recording volume is correct in "Email or CD Auto
Load", re-adjust the PC/CD player volume controls as per page 4
and then play the email or CD player again to re-record.
4.
Cannot hear the
• Set SPEAKER to ON, BANK 1, VOLUME max, confirm you
monitor speaker
can hear it. Be sure to re-adjust the VOLUME back to correct
level for on hold-
Warranty
This product is warranted against defects for a period of Three (3) years from the date of
original invoice. We will repair/replace the product with no charge for parts or labor within this
time. To obtain warranty service the product needs to be returned freight prepaid by the
customer with a copy of original invoice. This warranty does not apply if in the sole opinion of
Innovative Telecommunication Technology, the product has been tampered with or damaged
by lightning or any other acts of nature, misuse, neglect or unauthorized service.
EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT, THERE ARE NO OTHER
WARRANTIES, EXPRESSED OR OTHERWISE,INCLUDING, BUT NOT LIMITED TO ANY
IMPLIED WARRANTIES OR MERCHANTIBILITES OR FITNESS FOR A SPECIAL PURPOSE.
IN NO EVENT SHALL INNOVATIVE TELECOMMUNICATION TECHNOLOGY (INVOTEL) BE
LIABLE FOR LOSS OF PROFITS OR BENEFITS , INDIRECT, SPECIAL, CONSEQUENTIAL
OR OTHERWISE ARRISING FROM ANY BREACH OF THIS WARRANTY OR OTHERWISE.
Possible Cause / Solution
User Manual
AudioImage
Digital Audio System Player/Recorder
Insert the MX9000 "True Audio Card" into the slot as shown
•
insert the card all the way into the blue connector)
Connect your PC "speaker out" or CD player Headset jack to the "Audio
•
IN" jack of the SX9400 using the provided 3.5mm to 3.5mm audio cord &
the "Y" patch cable
Note: do not use the "line out" jack ON PC/CD player
Plug one end of the RCA audio cable into the 8 Ω Red RCA connector
•
and the other end into your PBX phone system "MOH" RCA connector.
(If you have regular Non-PBX telephones, plug the other end into the Music-On-Hold
adapter "Audio In" RCA connector instead)
Set the Volume to mid level on the player as shown.
•
Set the BANK switch to 1
•
Plug the included AC adapter.
•
MX9000 Card
SX9400
BANK
8Ω
TONE
MIC
1
2
IN
IN
REC
DIGITAL
FLASH MEMORY
Technology
SX9400
™
Rev 01
(be sure to
PC
(110V AC to 9V AC)
or
Headset
Speaker
CD player
"Y" Patch cable
Headset
600/1200Ω Volume
9VAC
AUDIO
OFF ON
Max
SPEAKER
IN
110 V
TELEPHONE SYSTEM
MOH Port
PC
OUT
or
jack
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