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Troubleshooting
If a problem occurs when you are using the TV, check the below
troubleshooting guide before calling for repair.
• No picture,
• Deactivate the BLUE BACK function if it is turned
no sound
on.
• Choose the appropriate sound system. Refer to
"SOUND SYSTEM" on page 12.
• Snowy picture
• Check the aerial cable and its connection with the
TV.
• Stripes appear on
• Interference occurs caused by other devices such
the picture
as an amplifier, personal computer, or a hair drier.
Move such devices away from your TV.
• Double-pictures
• Interference occurs caused by signal reflecting
(ghosting) occur
from mountains or building. Try to adjust the
aerial's direction or use a better directionality
antenna.
• Poor picture
• Choose the appropriate colour system. Refer to
"COLOUR SYSTEM" on page 9.
• Adjust the COLOUR or BRIGHT setting. Refer to
"Adjusting the picture - USER" on page 10.
• White and bright still
• Inevitable phenomenon due to the nature of the
image look as if it
picture tube. This is not a malfunction.
were coloured
• Top of the image
• This is due to the condition of the video signal
from software
whereby the image was not recorded properly.
products or video
This is not a malfunction.
tape is distorted
• Poor sound
• Adjust the sound frequency properly. Refer to
"EQUALIZER" on page 13.
22
• Cannot operate the
• The batteries may be exhausted. Replace with
remote control
new batteries (see page 7).
• Ensure that you are operating the remote less
than seven meters from the front of your TV.
• Cannot operate the
• Press TV/VIDEO button to return to TV mode and
menus
try operating the menus.
• Cannot operate the
• Deactivate the CHILD LOCK function if it is turned
front control buttons
on (see page 15).
• TV is turned off
• This may due to the AUTO SHUT OFF function is
suddenly
activated. Press the POWER button to turn on the
TV.
• Colour patches
• This may due to the magnetized device such as a
appear at the corner
speaker near to your TV. Keep the device apart
of the screen
from your TV. Alternately, you can also use the
magnetic-shielded speaker.
• Picture is tilted
• This may due to the earth magnetism. Refer to
"PICTURE TILT" on page 11 to correct the tilt.
• Image takes a short
• Image required time to stabilize before display.
period to be
This is not a malfunction.
displayed
• TV may emitted
• This is due to a sudden change in temperature
crackling sound
and it is not a malfunction. If the crackling sound
is too frequent, request your service technician for
inspection.
• Feel a slight electric
• This is due to the static electricity of the picture
shock when
tube and it will not harm the human body. This is
touching the TV
not a malfunction.
screen
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