General Problems
To perform a manual Hard Reset, make sure the phone is powered off and then press
the Up Navigation key and the
Warning!: If you perform a manual Hard Reset, the storage and setting is also initialized.
Problem
"Invalid or missing SIM card. You can
still make emergency calls if your
service provider supports it" displays
"No network coverage," "Error unable
to connect. No network coverage." or
"Message sending failed" displays
The bars next to
The display is not clear
key at the same time.
Description/Solution
Check that the SIM card has been correctly
installed.
The network connection has been lost. You
•
You are trying to access an option for which
•
disappear
If you have just turned on your phone, wait for
•
If you are in a tunnel or in an elevator, the
•
This may appear when you move between
•
In direct sunlight, you may not be able to see the
display clearly. Moving to a place with different
lighting should solve this problem.
may be in a weak signal area (in a tunnel or
surrounded by buildings). Move and try again.
you have not taken out a subscription with
your service provider. Contact the service
provider for further details.
about 2 minutes until your phone finds the
network and receives a signal from the
network.
phone may not be able to receive the network
signal properly. Move to an open place.
different service areas. It is normal.
General Problems
Troubleshooting
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