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Problem
I cannot connect to the remote
Bluetooth stereo headset
I cannot listen to music on the remote
Bluetooth stereo headset
There are breaks in the music being
played on the remote Bluetooth
stereo headset
Call History
The call history appears empty
Messaging
I cannot select a contact card when
creating a message
Description/Solution
Ensure that the correct passkey was entered on
the phone during the connection with the headset.
Most Bluetooth headsets have a fixed passkey
that would be mentioned in their user guide. You
would need to enter the passkey when
establishing a connection with the headset.
Ensure that you are connected to the
•
Bluetooth stereo headset.
Ensure that the song that you are playing is
•
one of the supported formats.
Check the battery levels on the Bluetooth
•
stereo headset.
Ensure that the phone and headset are within
•
range of each other. The maximum distance
between the two should not be more than 10
metres.
You may observe breaks if there are walls that
separate the phone and the Bluetooth stereo
headset.
You may have activated a filter, and no
communication events fitting that filter have been
logged. To see all events, press the Start soft key
and select Call History. Press the Menu soft key
and select Filter > No Filter.
If the contact card does not have a phone number
or e-mail address, you cannot select it. Add the
missing information to the contact card in
Contacts.
Program Problems
Troubleshooting
99
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