Noa. Help And Service Information; Warranty Information On The World Wide Web; Online Technical Support; Telephone Technical Support - IBM USB Serial Parallel Adapter User Manual

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NOA. Help and service information

This section contains information on how to obtain warranty information on the World

Wide Web and online and telephone technical support.

The IBM Machine Warranties Web site at http://www.ibm.com/servers/support/

machine_warranties/ contains a worldwide overview of the IBM Limited Warranty for

IBM Machines, a glossary of terms used in the Statement of Limited Warranty,

Frequently Asked Questions (FAQ), and links to Product Support Web pages. The

IBM Statement of Limited Warranty is available from this Web site in 29 languages

in Portable Document Format (PDF).

Online technical support is available during the life of your product. Online assistance

can be obtained through the Personal Computing Support Web site.

Online technical support

IBM Personal Computing Support Web site

During the warranty period, assistance for replacement or exchange of defective

components is available. In addition, if your IBM option is installed in an IBM

computer, you might be entitled to service at your location. Your technical support

representative can help you determine the best alternative.

Installation and configuration support through the HelpCenter will be withdrawn or

made available for a fee, at IBM's discretion, 90 days after the option has been

withdrawn from marketing. Additional support offerings, including step-by-step installation

assistance, are available for a nominal fee.

To assist the technical support representative, have available as much of the following

information as possible:

v Option name

v Option number

v Proof of purchase

v Computer manufacturer, model, serial number (if IBM), and manual

http://www.ibm.com/pc/support

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