The original product owner must obtain a Return Material Authorization ("RMA") number from the
Authorized D -Link S ervice O ffice a nd, i f r equested, p rovide w ritten p roof o f p urchase o f t he p roduct ( such
as a copy of the dated purchase invoice for the product) before the warranty service is provided.
After a n R MA n umber i s i ssued, t he d efective p roduct m ust b e p ackaged s ecurely i n t he o riginal o r o ther
suitable s hipping p ackage t o e nsure t hat i t w ill n ot b e d amaged i n t ransit, a nd t he R MA n umber m ust b e
prominently marked on the outside of the package. Do not include any manuals or accessories in the
shipping package. D-Link will only replace the defective portion of the Product and will not ship back
any accessories.
The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery ("COD")
is allowed. Products sent COD will either be rejected by D-Link or become the property of D-Link.
Products shall be fully insured by the customer. D-Link will not be held responsible for any packages
that are lost in transit to D-Link. The repaired or replaced packages will be shipped to the customer
via UPS Ground or any common carrier selected by D-Link, with shipping charges prepaid. Expedited
shipping is available if shipping charges are prepaid by the customer and upon request.
Return Merchandise Ship-To A ddress
USA: 17595 Mt. Herrmann, Fountain Valley, CA 92708
Canada: 2 180 W inston P ark D rive, O akville, O N, L 6H 5 W1 ( Visit
information within Canada)
D-Link may reject or return any product that is not packaged and shipped in strict compliance with the
foregoing requirements, or for which an RMA number is not visible from the outside of the package. The
product owner agrees to pay D-Link's reasonable handling and return shipping charges for any product that
is n ot p ackaged a nd s hipped i n a ccordance w ith t he f oregoing r equirements, o r t hat i s d etermined b y D -Link
not to be defective or non-conforming.
What Is Not Covered: This limited warranty provided by D-Link does not cover: Products, if in D-Link's
judgment, have been subjected to abuse, accident, alteration, modification, tampering, negligence, misuse,
faulty installation, lack of reasonable care, repair or service in any way that is not contemplated in the
documentation for the product, or if the model or serial number has been altered, tampered with, defaced or
removed;; I nitial i nstallation, i nstallation a nd r emoval o f t he p roduct f or r epair, a nd s hipping c osts;; O perational
adjustments c overed i n t he o perating m anual f or t he p roduct, a nd n ormal m aintenance;; D amage t hat o ccurs
in s hipment, d ue t o a ct o f G od, f ailures d ue t o p ower s urge, a nd c osmetic d amage;; A ny h ardware, s oftware,
firmware or other products or services provided by anyone other than D-Link;; Products that have been
purchased from inventory clearance or liquidation sales or other sales in which D-Link, the sellers, or the
liquidators expressly disclaim their warranty obligation pertaining to the product. Repair by anyone other
than D-Link or an A uthorized D-Link Service Office will void this Warranty.
Disclaimer of Other Warranties: EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE
PRODUCT I S P ROVIDED " AS-IS" W ITHOUT A NY W ARRANTY O F A NY K IND W HATSOEVER I NCLUDING,
WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE A ND N ON-INFRINGEMENT. I F A NY I MPLIED W ARRANTY C ANNOT B E D ISCLAIMED I N A NY
TERRITORY W HERE A P RODUCT I S S OLD, T HE D URATION O F S UCH I MPLIED W ARRANTY S HALL B E
LIMITED T O N INETY ( 90) D AYS. E XCEPT A S E XPRESSLY C OVERED U NDER T HE L IMITED W ARRANTY
PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE OF
THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT.
Limitation o f L iability: T O T HE M AXIMUM E XTENT P ERMITTED B Y L AW, D -LINK I S N OT L IABLE U NDER
ANY C ONTRACT, N EGLIGENCE, S TRICT L IABILITY O R O THER L EGAL O R E QUITABLE T HEORY F OR A NY
LOSS O F U SE O F T HE P RODUCT, I NCONVENIENCE O R D AMAGES O F A NY C HARACTER, W HETHER
DIRECT, S PECIAL, I NCIDENTAL O R C ONSEQUENTIAL ( INCLUDING, B UT N OT L IMITED T O, D AMAGES
FOR L OSS O F G OODWILL, L OSS O F R EVENUE O R P ROFIT, W ORK S TOPPAGE, C OMPUTER F AILURE
OR M ALFUNCTION, F AILURE O F O THER E QUIPMENT O R C OMPUTER P ROGRAMS T O W HICH D -LINK'S
PRODUCT I S C ONNECTED W ITH, L OSS O F I NFORMATION O R D ATA C ONTAINED I N, S TORED O N, O R
INTEGRATED WITH A NY PRODUCT RETURNED TO D-LINK FOR WARRANTY SERVICE) RESULTING
FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR A RISING OUT OF A NY
BREACH O F T HIS L IMITED W ARRANTY, E VEN I F D -LINK H AS B EEN A DVISED O F T HE P OSSIBILITY O F
SUCH DAMAGES. T HE SOLE REMEDY FOR A BREACH OF T HE FOREGOING LIMITED WARRANTY IS
REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON-CONFORMING PRODUCT. THE
MAXIMUM LIABILITY OF D-LINK UNDER T HIS WARRANTY IS LIMITED T O T HE PURCHASE PRICE OF
THE P RODUCT C OVERED B Y T HE W ARRANTY. T HE F OREGOING E XPRESS W RITTEN W ARRANTIES
AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES,
EXPRESS, IMPLIED OR STATUTORY.
h
ttp://www.dlink.ca f or d etailed w arranty
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