Warranties - Fleetwood American Eagle 2006 Owner's Manual

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WARRANTIES
Your motor home is covered by one of the most
comprehensive warranty programs in the RV
industry. Please refer to the warranty in this sec-
tion. It explains your rights and obligations, as
well as the rights and obligations of the dealer
and manufacturer. Please read this section care-
fully. You will be better informed in case you
have a warranty-related problem, and your
dealer will be better able to get you on the road
again. If you have any questions about the war-
ranty or what it does or does not cover, please
contact your dealer.
The materials in your
Owner's Information
Package
contain warranty information and oper-
ating instructions on the various appliances and
components in your motor home. Warranty reg-
istration cards for these items should be filled
out and mailed as soon as possible after you
take delivery of your motor home. If you do not
have operating instructions for a particular
appliance or component, contact your dealer.
You will automatically receive an
Ownercare
Card
several weeks after the delivery receipt is
received from your selling dealer. This card is
imprinted with your name, the motor home serial
number, and manufacturing subsidiary location.
If your motor home ever needs warranty service,
present this card to the dealer, or have it avail-
able when contacting Fleetwood's Owner
Relations Group.
The motor home has been thoroughly inspected
before shipment.
Your dealer is responsible for
performing a complete predelivery inspection
of the motor home as specified in the
Ownercare delivery checkout.
As a part of the predelivery inspection proce-
dure, the dealer is responsible for road testing
the motor home, noting and correcting any
steering problems and setting correct tire pres-
sures before delivery.
Fleetwood and its subsidiaries will not be
responsible for front end alignment after this
Warranty
predelivery inspection has been performed.
You should return your motor home to the selling
dealer for warranty service. If this is not possible,
you may contact any other authorized Fleetwood
motor home dealer. The service department at
any of the locations listed at the back of this
manual can help you find a dealer in your area.
If, for some reason, a problem is not handled to
your satisfaction:
1. Discuss any warranty-related problems
directly with the manager and/or owner of
the dealership, giving them an opportunity
to help the service department resolve the
matter for you.
2. If a problem arises that has not been
resolved to your satisfaction by your local
dealer, contact Fleetwood Owner Relations.
The locations are listed in the back of this
manual. Please contact the one nearest you.
3. We sincerely believe that your dealer and the
factory representative will be able to solve
any problem Which might arise. If their com-
bined efforts are not satisfactory, please send
a letter describing the circumstances to:
Fleetwood American Coach Service
1420 West Patterson Street
Decatur, Indiana 46733
Please include the brand name and serial
number of your motor home. The serial num-
ber is located on the identification tag next to
the entry door, and on your warranty card.
4. If you wish to call for assistance, please
use this toll-free telephone number:
Fleetwood American Coach Service
1-800-435-7345
There may be times when your motor home will
need repairs or parts while you are on the road.
If your motor home is repaired by a non-author-
ized repair facility (non-Fleetwood dealer), be
sure to save receipts and especially any parts
that are replaced. These parts will usually have
to be returned to your dealer before you can be
reimbursed for their cost.
02-3
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