Amplicom PowerTel 760 Assure User Manual
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Amplicom PowerTel 760 Assure User Manual

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  • Page 1 PowerTel 760 Assure PowerTel 765 Assure Responder PowerTel SERIES PowerTel 780 Assure Responder PowerTel 785 Assure Responder User Guide...

  • Page 2: Table Of Contents

    ontents Important Safety Instructions ........4 Making Calls from a Handset ........42 Getting Started ............6 Cordless Handset and Charger Base ....45 Set Up .................7 Cordless Phone Handset Display Icons ....46 Corded Phone Base ..........8 Menu Options – Cordless Phone ......47 Corded Phone Base Display Icons ......9 Changing Menu Settings –...
  • Page 3 7. If you experience trouble with the telephone, please contact the Amplicom Service Center at 1-866-AMPLICOM (267-5426) for repair/warranty information. The telephone company may ask you to disconnect this equipment from the network until the problem have been corrected or you are sure that the equipment is not malfunctioning.

  • Page 4: Important Safety Instructions

    aFety Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.

  • Page 5: Hearing Aid Compatibility

    T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license. Caution: The phone will produce high volume when Boost is switched on. 1-866-AMPLICOM (267-5426)

  • Page 6: Getting Started

    Getting Started — Included Equipment PowerTel 760 Assure - Amplified Corded Phone with Answering Machine and DECT • 1 corded base and Handset (PT760 has an integrated Answering Machine) • 1 power adapter • 1 telephone cable PowerTel 765 Assure Responder - Amplified Corded Phone with Answering Machine, DECT,...

  • Page 7: Set Up

    Set Up Note: The Amplicom customer service toll free number has been pre-installed in the phone book of every telephone and cannot be edited or removed. 1. Connect the corded phone base Plug the power adapter into the base of the corded phone base and the other end into a wall socket.

  • Page 8: Corded Phone Base

    ettinG started Corded Phone Base Menu/OK Quick dial memories/ Play/Pause User profiles Stop/Esc/ Phonebook Ans on off Fast forward/ Mute/ Memo Delete MENU Up/Redial/ REDIAL/P PLAY/PAUSE Equalizer OGM MEMO STOP Pause CID/FLASH Boost Incoming (under MUTE call light/ handset) TONE PAGE Volume up messages...

  • Page 9: Corded Phone Base Display Icons

    The following icons can appear in the handset display: Phone book mode Ringer off Handsfree mode Call in progress Boost receiver volume is on (Icon will flash) Handset microphone is muted You have new calls Internal call in progress 1-866-AMPLICOM (267-5426)

  • Page 10: Phone Menu And Display Guide

    hone enu and isplay uide ettinG started Phone Menu and Display Guide The phone menu display allows access to each phone’s functionality. These REDIAL/P features work from both the corded phone and the cordless handset. MEMO Open main menu: Press MENU REDIAL/P CID/FLASH...

  • Page 11: Calling Functions

    Return the corded phone to its base, or press on the cordless handset. Answer a call 1. Lift the handset off the base or press on the corded handset. SPEAKER 2. For the cordless handset, press and then speak into the phone. 1-866-AMPLICOM (267-5426)
  • Page 12 allinG unCtions Redial a number using the corded phone base REDIAL/P The phone stores the last 5 numbers dialed. MEMO 1. Open the redial list by pressing REDIAL/P CID/FLASH 2. Scroll through the redial list using until the desired number REDIAL/P MEMO to redial is highlighted.

  • Page 13: Call Back A Previous Caller

    Adjust the handset earpiece volume Note: The handset earpiece volume is louder than a standard phone. To adjust the volume during a call, push the button on the side of the handset 1-866-AMPLICOM (267-5426)

  • Page 14: Boost The Handset Earpiece Volume

    allinG unCtions Boost the handset earpiece volume To boost the handset earpiece volume during a call, press and boost BOOST BOOST button will light red (cordless phone) or (corded phone). An image of an ear will flash in the display the red boost indicator will light on the left side of the handset will be lit to show that boost is on.
  • Page 15 To switch off the mouthpiece, press A or MUTE. Mute On will be displayed. To switch it on again, press A or MUTE . The display will show Off. Switch the cordless handset ringer on and off To switch the ringer on and off, press and hold for five seconds. 1-866-AMPLICOM (267-5426)
  • Page 16 allinG unCtions Lock and unlock the cordless handset keypad Calls can still be answered as usual when the keypad is locked. 1. To lock the keypad, press and hold for 2 seconds. The icon will be displayed. 2. To unlock, press and release A or MENU then immediately, press and hold until unlock confirmed.

  • Page 17: Menu Options - Corded Phone

    MEMO MEMO CID/FLASH MENU 2. Scroll using to highlight Profile 1,2, or 3. Then, press REDIAL/P CID/FLASH CID/FLASH 3. Scroll using until the desired setting (Volume, Boost, or REDIAL/P MEMO Equalizer) is highlighted. Press MENU MEMO CID/FLASH 1-866-AMPLICOM (267-5426) CID/FLASH...
  • Page 18 REDIAL/P ptions orded hone MEMO 4. The current setting will be displayed. CID/FLASH 5. Use to change the setting. Press MENU REDIAL/P MEMO Note: After changing any profile settings, press to put the base back to standby. STOP CID/FLASH Choose a profile for a call A handset is required in order to choose a profile.

  • Page 19: Changing Menu Settings - Corded Phone

    Change to upper or lower case — In phone book, press to change the case setting on the display (e.g. abc or ABC). 1-866-AMPLICOM (267-5426)
  • Page 20 REDIAL/P ptions orded hone MEMO Change settings CID/FLASH MENU 1. Open menu by pressing , then scroll using to highlight REDIAL/P REDIAL/P the desired menu setting (see above) and press MEMO MENU MEMO 2. The current setting will be displayed. CID/FLASH CID/FLASH REDIAL/P...

  • Page 21: Reset To Default Settings

    MEMO CID/FLASH MENU 1. Open the menu by pressing , then scroll using REDIAL/P highlight Reset. Press again. MENU MEMO MENU 2. The display will show Base Reset? Press to confirm or to cancel. CID/FLASH STOP 1-866-AMPLICOM (267-5426)

  • Page 22: Phone Book - Corded Phone

    To quickly find a phone book entry, simply enter the first letter of a stored name. Note: The Amplicom customer service toll free number has been pre installed in the phone book of every telephone and cannot be edited or removed.
  • Page 23 MEMO MEMO MEMO MENU the new digits, and press CID/FLASH CID/FLASH CID/FLASH 5. Scroll using to choose a ringer melody and press MENU REDIAL/P The display will show Saved with an extended beep. MEMO CID/FLASH 1-866-AMPLICOM (267-5426)
  • Page 24 hone orded hone Delete a phone book entry or delete all entries See EDIT PHONE BOOK and follow the instructions. Using speed dial memory – corded phone A phone can store a name (max. 16 characters) and telephone number (max. 24 digits) under each of its quick dial memory buttons: Store a speed dial name and number 1.

  • Page 25: Delete A Speed Dial Entry

    CID/FLASH CID/FLASH REDIAL/P MENU number and press . The display will show Saved. MEMO Delete a speed dial entry CID/FLASH See EDIT SPEED DIAL above and follow the instructions. 1-866-AMPLICOM (267-5426)

  • Page 26: Incoming Calls - Corded Phone

    nCominG alls Incoming Calls – Corded Phone Note: You must subscribe to your phone service provider’s Caller Display/ Caller ID service for this feature to work. Incoming call telephone numbers will appear in the calls list. If the caller’s number is stored in the phone book, the name will be displayed instead. A total of 30 incoming calls can be stored in the calls list (16 letters per name and 24 digits per number).
  • Page 27 Delete a single call list entry MEMO See the previous procedure to DELETE and follow the instructions. CID/FLASH Delete all incoming calls from the call list See the previous procedure to DELETE ALL NUMBERS FROM THE CALL LIST and follow the instructions. 1-866-AMPLICOM (267-5426)

  • Page 28: Using The Answering Machine

    nswerinG aChine Using the Answering Machine After setting up the phone system, use the following steps to set up and use the answering machine. Switch the answering machine on or off Press to turn the answering machine off and on. STOP The current answer mode will be announced.

  • Page 29: Set The Answer Mode

    CID/FLASH REDIAL/P 2. To stop recording, press . To listen to the recorded message, press MEMO STOP CID/FLASH Note: to return to the default message, press and hold while the outgo- MUTE ing message is playing. 1-866-AMPLICOM (267-5426)

  • Page 30: Set The Answer Delay

    nswerinG aChine Set the answer delay Choose the number of times the phone will ring before the answering machine answers an incoming call. Or, choose Time Saver, if no one will be available to answer the phone. Time Saver is useful if someone will be calling in from a different phone to listen to messages: if the machine answers after 2 rings, there are new messages to listen to.

  • Page 31: Delete A Single Message Or Memo

    REDIAL/P MENU 1. Press twice. MEMO 2. Scroll using CID/FLASH to highlight Del. All Msgs. Press MENU REDIAL/P 3. The display will show Delete All? MEMO CID/FLASH 4. To confirm, press . Or to cancel, press STOP MUTE 1-866-AMPLICOM (267-5426)

  • Page 32: Memory Full

    nswerinG aChine Memory full When the memory is full, the answering machine announces that fact, automatically stops taking more messages, and switches to Answer Only mode. Some existing messages or memos must be deleted before any new messages can be recorded. Access the answering machine from a remote location Messages on the answering machine can be listened to from other phones, including mobile phones.

  • Page 33: Call In To Check Messages

    3. Refer to the next section, “Manage messages from another phone” for additional instructions. Note: If the wrong PIN is entered three times, the answering machine will hang up, and it will be necessary to call again and enter the correct PIN. 1-866-AMPLICOM (267-5426)
  • Page 34 nswerinG aChine Manage messages using another phone Use these numbers to manage messages from a remote location. Press… 1 to Rewind 2 to Play or Pause your messages 3 to Fast Forward through your messages 4 to Hear the outgoing message 5 to Record outgoing message (6 to stop recording) 6 to Stop messages 7 to Delete current message 8 to Turn OFF answering machine...
  • Page 35 5. Using the keypad, enter a name for this stored number and press FLASH 6. Edit the number for this name, if needed, and press TONE 7. Scroll using to choose the ringer for this entry and press REDIAL FLASH TONE 1-866-AMPLICOM (267-5426)

  • Page 36: Use On A Private Branch Exchange

    se on a private BranCh exChanGe se on a private BranCh exChanGe Use on a Private Branch Exchange If the phone is on an exchange (e.g. dial 9 to get an outside line), calls can be transfered or called back by using the button.

  • Page 37: Insert A Dialing Pause

    Note: A dialing pause can be used with a phone number in the phone book. Set the dial mode There is a choice of two dialing modes: tone and pulse. The default setting is TONE and this is the correct setting for use within the United States. 1-866-AMPLICOM (267-5426)
  • Page 38 se on a private BranCh exChanGe REDIAL/P Change dial mode using the corded phone MEMO 1. Press MENU , then scroll using CID/FLASH to highlight Settings and press REDIAL/P REDIAL/P MENU MEMO MEMO CID/FLASH MENU 2. Scroll using CID/FLASH to highlight Dial Mode and press REDIAL/P REDIAL/P 3.
  • Page 39 MENU to cancel. STOP Reset to default settings on the cordless handset REDIAL 1. Press for 10 seconds. FLASH TONE 2. Confirm or cancel the reset to default settings by pressing B or OK or A or 1-866-AMPLICOM (267-5426)

  • Page 40: Adding A Handset

    ddinG a andset PowerTel 701 Cordless handset and charger base Adding a Handset – Cordless Phone Note: The following features are only available to if an additional handset(s) has been registered to the current phone system. Register a handset Only register a handset if it has become de-registered from the base or if it was purchased separately.
  • Page 41 Talk button on the handset. Note: If no one picks up the call being transferred, re-answer the call at the REDIAL/P current phone by pressing MEMO CID/FLASH 1-866-AMPLICOM (267-5426)

  • Page 42: Making Calls From A Handset

    akinG alls From a andset Making Calls from a Handset Note: One external line conference call can be made with multiple handsets internally by pressing twice or simply lifting the base handset. Make an internal call If two or more handsets are registered to the base internal calls between handsets can be made.

  • Page 43: Copy Phone Book Entries To Another Registered Handset

    FLASH FLASH TONE TONE and press B. 5. Pick up the handset where copying entries to and press B or PB . The display will confirm Phone book entry received.. 1-866-AMPLICOM (267-5426)

  • Page 44: Copy A Profile

    akinG alls From a andset REDIAL Copy a profile FLASH 1. Open the menu by pressing MENU , then scroll using until Profile is TONE REDIAL REDIAL FLASH highlighted and press B. TONE FLASH REDIAL 2. Scroll using until Profile 1, 2, or 3 is highlighted and press B. TONE REDIAL FLASH...

  • Page 45: Cordless Handset And Charger Base

    Warning: This Handset has been specially designed for individuals who are hard of hearing and has a normal volume which is louder than a standard phone. Use of the Boost feature can cause hearing damage to individuals who are not experiencing hearing loss. 1-866-AMPLICOM (267-5426)

  • Page 46: Cordless Phone Handset Display Icons

    andset isplay Cons Cordless Phone Handset Display Icons The following icons can appear in the LCD display: Play messages fast forward Menu MENU Boost receiver volume is on BACK Previous menu (Icon will flash) Confirm / OK Mute handset microphone Phone book mode New calls More information to view up...

  • Page 47: Menu Options - Cordless Phone

    3. Scroll using until Name is highlighted and press B or OK. REDIAL TONE 4. Delete the current name by pressing A or MENU MEMO 5. Enter a new name (up to ten letters) and press B or OK. TONE 1-866-AMPLICOM (267-5426)
  • Page 48 REDIAL ptions ordless hone MEMO Change a profile’s handset volume or equalizer TONE 1. Open the menu by pressing MENU , then scroll using until you REDIAL REDIAL highlight Profile and press B or OK. MEMO 2. Scroll using or - until Profile 1 or 2 is highlighted, press B or OK. MEMO REDIAL TONE...

  • Page 49: Changing Menu Settings - Cordless Phone

    Auto Talk is ON. This is the default setting. If Auto talk is OFF, press the button to answer any calls. Change backlight timer — Choose between 10, 20, 30 or 40 seconds until the backlight timer switches off. 1-866-AMPLICOM (267-5426)

  • Page 50: Switch Confirmation Beep On Or Off

    ptions ptions ordless ordless hone hone Switch confirmation beep on or off — There is a beep confirma- tion when a setting is changed. This can be switched on or off. Change language — There are three display languages available on the REDIAL handset: English, French, and Spanish.

  • Page 51: Change Base Ringer Melody

    1. Open the menu by pressing MENU , then scroll until Base settings REDIAL FLASH is highlighted and B or OK. TONE 2. Ring tone is highlighted, B or OK. 3. The ringer melody setting (e.g. 8) will be displayed. 1-866-AMPLICOM (267-5426)

  • Page 52: Phone Book - Cordless Phone

    To quickly find a phone book entry, simply enter the first letter of the stored name. Note: The Amplicom customer service toll free number has been pre-installed in the phone book of every telephone and cannot be edited or removed.
  • Page 53 3. Enter the name to store and press B. FLASH REDIAL TONE 4. Enter the phone number to store and press B. FLASH TONE 5. Scroll using to choose a ringer for this entry and press B. REDIAL FLASH TONE 1-866-AMPLICOM (267-5426)
  • Page 54 hone ordless hone Show details, copy entry, copy append, or copy all for a phone book entry REDIAL 1. Open the phone book by pressing B. FLASH TONE 2. Scroll using to find the entry to show details, copy entry, copy REDIAL REDIAL append, or copy all and press B.

  • Page 55: Edit A Speed Dial Entry

    Delete a speed dial entry FLASH 1. Choose the speed dial entry to delete by pressing either TONE 2. Press B. Scroll to Delete entry and press B. 3. Display will show Delete entry? Press B to confirm or MENU to cancel. 1-866-AMPLICOM (267-5426)

  • Page 56: Incoming Calls - Cordless Phone

    aller ordless hone Incoming Calls - Cordless Phone Note: You must subscribe to your phone service provider’s Caller Display/ Caller ID service for this feature to work. Incoming call telephone numbers will appear in the calls list. If the caller’s number is stored in the phone book, the name will be displayed instead.

  • Page 57: Delete All Call List Entries

    B. FLASH TONE 2. Scroll until Delete all is highlighted and press B. 3. The display will show Delete all Calls? Press B.to confirm or MENU to cancel. 1-866-AMPLICOM (267-5426)

  • Page 58: Wrist Shaker

    rist haker Wrist Shaker Emergency button Emergency button Emergency button Note: Can only be Note: Can only be Note: Can only be used with the used with the used with the PowerTel 760 Base PowerTel 760 Base PowerTel 760 Base telephone telephone telephone...

  • Page 59: Charger Unit

    10 hours. 3. Switch wrist shaker on/off Press and hold for five seconds, until the green light with the warning triangle comes on. 1-866-AMPLICOM (267-5426)
  • Page 60 rist haker Note: The light flashes green then red if the wrist shaker is not registered or is out of range. Bring it closer to the PowerTel telephone to ensure it is with- in range. If the light still flashes, see page 57 for registration instructions. Power on/off button Off: Press and hold for about five seconds, until the green light goes off.
  • Page 61 2. Slide the strap across the back of the wrist shaker. 3. Thread it back to front through the other slot. 4. Place the strap around the wrist and connect the velcro fasteners. The telephones and wrist shaker are now ready for use! 1-866-AMPLICOM (267-5426)
  • Page 62 rist haker Register the wrist shaker Important: It is necessary to register the wrist shaker if it has become de-registered from the telephone or if a new wrist shaker needs to be registered. At the wrist shaker: 1. Turn on the wrist shaker by pressing and holding for about five seconds.

  • Page 63: Using The Wrist Shaker

    When the emergency button on the wrist shaker has been pressed, the PowerTel phone will answer the call in handsfree mode. That enables speaking to the caller via the phone without picking up the handset. To end the call, just press and release the emergency button again. 1-866-AMPLICOM (267-5426)

  • Page 64: Emergency Calls

    rist haker Emergency calls It is possible to program up to 3 numbers to be dialled in an emergency under the M1, M2 and M3 buttons on the base telephone. Important: Under no circumstances should 911 (Emergency services) be stored as a personal emergency number. Store emergency numbers in the base telephone 1.
  • Page 65 2. Press to select again. MEMO CID/FLASH 3. Use to scroll to Record. REDIAL/P 4. Press MENU to start recording the message. MEMO CID/FLASH SOS Record is displayed. Remember to speak slowly and clearly while facing the telephone. 1-866-AMPLICOM (267-5426)
  • Page 66 rist haker 5. Press MENU again to stop the recording. SOS Play will be displayed and the message will automatically be played back. Listen to the personal SOS message 1. Press MENU , then press to scroll to SOS Message. REDIAL/P 2.
  • Page 67 1. Press and hold the large emergency button in the middle of the wrist shaker for 5 seconds. Cancel an emergency call 1. Press and hold the large emergency button in the middle of the wrist shaker for 5 seconds. 1-866-AMPLICOM (267-5426)

  • Page 68: Help And Support

    elp and support Help and Support Some issues may simply be resolved by disconnecting the power to the unit. In such instances the power to the main base station should be switched off and battery pack in the handset should also be removed for about 20 min- utes.
  • Page 69 There is interference in the earpiece and/or the internet connection is very slow when using the phone You must plug the phone into the wall socket via an ADSL filter if you have broadband internet on your phone line. 1-866-AMPLICOM (267-5426)
  • Page 70 elp and support The white light on the base is constantly flashing You have new answering machine message(s). Press to listen to them and the flashing will stop. My answering machine won’t record messages or memos 1. Check that your answering machine is connected and switched on. 2.

  • Page 71: Technical Details

    32˚F to 113˚F (0˚C to 45˚C) Optimum relative humidity 20% to 80% Recall 300, 600 ms ¹ DECT: Digital Enhanced Cordless Telecommunication ² GAP: Generic Access Profile = standard for the operation of handsets and base stations from different manufacturers. 1-866-AMPLICOM (267-5426)

  • Page 72: Default Settings

    eneral inFormation Default Settings Cordless handset Language English Handset name PowerTel Handset ringing melody (external) Handset ringing melody (internal) Handset ringing volume Base ringing melody Base ringing volume Keypad beep Auto talk Contrast Backlight time Boost memory Recall time 600ms Dialing mode Tone PIN code...
  • Page 73 Corded phone default settings Language English Answer mode Answer and Record PIN code for remote access Answer delay External memory Internal memory Ringing volume Key tone Contrast Boost memory Shaker Dialing mode Tone 1-866-AMPLICOM (267-5426)

  • Page 74: Maintenance And Warranty

    • Never use cleaning agents or solvents. Warranty AMPLICOM equipment is produced and tested according to the latest production methods. The implementation of carefully chosen materials and highly developed technologies ensure trouble free functioning and a long service life. The terms of the warranty do not apply where the cause of the equipment malfunction is the fault of the telephone network operator or any interposed private branch extension system.

  • Page 75: Declaration Of Conformity

    If your equipment shows signs of defect during the period of warranty, please return to the sales outlet in which you purchased the AMPLICOM equipment together with the purchase receipt. All rights to claims under the terms of warranty in accordance with this agreement must be asserted exclusively with regard to your sales outlet.
  • Page 76 ndex Adjusting the handsfree volume 14 Date/time 20 Adjusting the earpiece volume 13 Default settings 39, 72 Alarm 51 De-register a handset 40 Answering machine 28 Dial mode 38 Dialing pause 37 Auto talk 49 Dialing from the phone book 13 Dialing from a speed dial button 13 Display icons 9, 46 Backlight timer 49...
  • Page 77 Keypad beep on/off 49 Tone control (see Equalizer) Language 19, 28 Using a headset 15 Using the menu 47 Making a call 11 Making internal calls 42 Volume 13, 14, 17, 19, 48, 49 Memory full 32 Mute 15 1-866-AMPLICOM (267-5426)
  • Page 78 This page intentionally left blank.

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