HQ Pro-Stitcher when used improperly or not in • Never operate the machine with any air openings accordance with the guidelines stated in this manual blocked.
To repair or adjust the machine If the machine breaks down or needs adjustment, first check the troubleshooting chart in the appendix to inspect and adjust the machine yourself. 2.2 Safety 07/23/12 HQ Pro-Stitcher User Manual...
Handi Quilter, Inc. 445 N 700 W North Salt Lake, Utah 84054 Go to www.HandiQuilter.com for: Toll-free phone: 1-877-697-8458 1. Updates to the HQ Pro-Stitcher software Local phone: 1-801-292-7988 (provided FREE as long as you own your machine) Email Address: HQCares@HandiQuilter.com 2.
Whenever the adapter is used, it must be held in place by the metal screw. Note: In Canada, the use of a temporary adapter is not permitted by the Canadian Electric Code. 3.2 Installation Instructions 07/23/12 HQ Pro-Stitcher User Manual...
Page 8
Parts List HQ Pro-Stitcher Parts List for HQ Avanté & HQ Fusion (8-wheel carriage version) See page 3.16 for HQ Sixteen & HQ Avanté (4-wheel carriage version) Item Quantity Blue X-axis Flexirack (12 feet) X-axis Flexirack Clamps & Screws 3/32” Drill Bit...
3. Place the HQ Pro-Stitcher carriage on the frame and verify that the front white gear is aligned with Figure 3.3 the blue rack that has just been mounted to the 3.4 Installation Instructions...
Page 10
4. Make adjustments to the placement of the blue rack as necessary to align the blue rack with the front white gear on the HQ Pro-Stitcher carriage (Figure 3.4). 5. If alignment using the wooden block is accurate,...
Page 11
Y-Encoder screw head, please use one of the provided slotted screws as a replacement (D) and use a slotted screwdriver to tighten the screws in place. Figure 3.8 3.6 Installation Instructions 07/23/12 HQ Pro-Stitcher User Manual...
5. Replace the Phillips screw. 6. Plug the stitch regulator cable back into the new Y-encoder circuit board. Figure 3.10 Align Connector with 5 Pins Figure 3.11 Figure 3.12 Installation Instructions 3.7 www.HandiQuilter.com/ProStitcher 07/23/12...
Setting Up the New Carriage 1. With the HQ Pro-Stitcher carriage set properly on the frame system, untie the black twist ties that are binding the black cables in a loop. Drape the black cables over the back of the carriage as shown in Figure 3.13.
Page 14
4. With one end of the stitch-regulator cable regulator plugged into the machine’s C-Pod and the middle cable connector plugged into the quilting machine’s “Y” encoder, plug the other end of the cable into the carriage “X” encoder (Figure 3.16). Figure 3.16 Installation Instructions 3.9 www.HandiQuilter.com/ProStitcher 07/23/12...
Page 15
5. The black cables attached to the HQ Pro-Stitcher carriage should be routed up between the rear handles and the quilting machine, toward the right-hand side of the machine (looking at the machine from the back). Place the black cable clips (Page 3.3, J) as shown in Figures 3.17, 3.18, &...
Page 16
8. With the power cable unplugged and both engagement levers in the down position, ensure that as the quilting machine is moved in both the Figure 3.21 X and the Y directions, the corresponding gears are rotating as well. Installation Instructions 3.11 www.HandiQuilter.com/ProStitcher 07/23/12...
Page 17
(Figure 3.23). 4. Secure the handlebar and bracket in place on the machine head using the three handlebar bolts. Figure 3.23 3.12 Installation Instructions 07/23/12 HQ Pro-Stitcher User Manual...
Page 18
(Figure 3.25). Attach the two 9-pin serial cables to the appropriate ports on the back of the same box, making sure cable connectors are plugged into their corresponding ports on the black box. Figure 3.24 Figure 3.25 Installation Instructions 3.13 www.HandiQuilter.com/ProStitcher 07/23/12...
Page 19
(Figure3.28, position A). The open USB port (Figure 3.27, position A) may be used to plug in the USB Flash drive for loading designs or for plugging in a keyboard or mouse. Figure 3.26 Figure 3.27 Figure 3.28 3.14 Installation Instructions 07/23/12 HQ Pro-Stitcher User Manual...
Figure 3.29 5. If the HQ Pro-Stitcher computer is left on for a long period of time, the screen may turn black and enter a sleep mode. It can be revived by...
Page 21
Parts List HQ Pro-Stitcher Parts List for HQ Sixteen & HQ Avanté (4-wheel carriage version) Quantity Item Blue X-axis Flexirack (12 feet) X-axis Flexirack Clamps & Screws 3/32” Drill Bit Emergency Base Plate Repair Kit Carriage Assembly Computer Bracket Y-Encoder Circuit Board* Y-axis Mounting Bracket Assembly “Y”...
HQ Pro-Stitcher carriage. After following the assembly instructions below, The ideal setting for the HQ Pro-Stitcher is the middle set of holes (Figure 3.31). This should if the idler pole (the lower pole toward the back...
4. Place the HQ Pro-Stitcher carriage on the frame and verify that the front white gear is aligned with the blue rack mounted on the table top.
Page 24
5. Make adjustments to the placement of the blue rack as necessary to align the blue rack with the front white gear on the HQ Pro-Stitcher carriage (Figure 3.34). 6. If alignment using the wooden block is accurate, continue using the wooden block as a guide to mount the remainder of the blue rack to the table top.
Y-Encoder screw head, please use one of the provided slotted screws as a replacement (D) and use a slotted screwdriver to tighten the screws in place. Figure 3.38 3.20 Installation Instructions 07/23/12 HQ Pro-Stitcher User Manual...
Page 26
Follow the installation guidelines below according to HQ Sixteen Y-Encoders the scenario which describes your situation best. The HQ Pro-Stitcher is an upgrade to a Stitch-Regulated HQ Sixteen Use Figure 3.39 to help identify whether your HQ Sixteen has a Version 2 encoder or a Version 1 encoder (there were two variations of the Version 1).
Page 27
6. Slide the retaining clamp (Page 3.16, P) over one The HQ Pro-Stitcher is an upgrade to a end of the new Y-split power cord (I). Non-Regulated HQ Sixteen 7. Insert the power cord into the receptacle on the 1. Follow the instructions for attaching a new Y-axis P-Pod while sliding the two slots on the clamp encoder assembly (Steps 1-4 on page 3.21) that...
(HQ Sixteen only) Some kits will come with a new C-Pod (C). If the HQ Sixteen was purchased with the HQ Pro-Stitcher, there is no need to install a new Lock Board C-Pod. Also, any HQ Sixteen Stitch-regulated systems running version 8.04 or later (the C-Pod screen will identify the version as it boots up) will not require a C-Pod upgrade.
Setting Up the New Carriage 1. Remove the new HQ Pro-Stitcher Carriage (Page 3.16, E) from the box. 2. Place the carriage on the frame/table to attach the cables. X-Encoder a. Plug the 10-pin connector on the end of the flat...
Page 30
4. The black cables that extend out the back of the HQ Pro-Stitcher carriage (Figure 3.47) provide power and communications to the motors and are already attached to the carriage. Lay that cable so it extends out the back and the stitch regulator cable so it extends out the side as shown in Figure 3.47.
Page 31
9-pin D-sub connector into the C-Pod (Figure 3.50). Figure 3.50 3.26 Installation Instructions 07/23/12 HQ Pro-Stitcher User Manual...
Page 32
11. The black cables attached to the HQ Pro-Stitcher carriage should be routed up between the rear handles and the quilting machine, toward the right-hand side of the machine (looking at the machine from the back). Place the black cable clips as shown (Figure 3.51) and route the cable...
5. For HQ Avanté and HQ Sixteen Non-tilt- screen Handlebars: Position the handlebar over the bracket and secure the handlebar and bracket in place using the three handlebar bolts. Figure 3.54 3.28 Installation Instructions 07/23/12 HQ Pro-Stitcher User Manual...
Page 34
(Figure 3.56). Attach the two 9-pin serial cables to the appropriate ports on the back of the same box, making sure cable connectors are plugged into their corresponding ports on the black box. Figure 3.55 Figure 3.56 Installation Instructions 3.29 www.HandiQuilter.com/ProStitcher 07/23/12...
Page 35
USB port (Figure 3.58, position A) may be Figure 3.57 used to plug in the USB Flash drive for loading designs or for plugging in a keyboard or mouse. Figure 3.59 Figure 3.58 3.30 Installation Instructions 07/23/12 HQ Pro-Stitcher User Manual...
Figure 3.60 5. If the HQ Pro-Stitcher computer is left on for a long period of time, the screen may turn black and enter a sleep mode. It can be revived by...
The computer may need to be tilted back to access the lower USB port. It is not necessary to power down the HQ Pro-Stitcher to install or remove the USB flash drive, but care should be taken not to Figure 3.62 remove the flash drive while the system is saving to or loading from the drive.
Figure 4.2 To get the most of your HQ Pro-Stitcher system, handlebar buttons. Turning the communications Handi Quilter recommends using the Pro-Stitcher back on prevents them from using any of the computer only as directed to run the Pro-Stitcher handlebar buttons.
Figure 4.4 machine to be moved around. If this button ever becomes gray with a lightning bolt (Figure 4.5), the HQ Pro-Stitcher cannot communicate with the carriage motors. Press the button to reestablish communications with the Pro-Stitcher motors. Refer to the Troubleshooting section for further help.
Screen Overview The HQ Pro-Stitcher screen is arranged to provide quick access to all functions without navigating through multiple levels of option screens. This simple screen layout prevents users from getting lost in a maze of quilting options (Figure 4.6).
Page 41
The Shut Down menu gives multiple options for shutting down the HQ Pro-Stitcher computer or exiting the software to the Windows screen. At times there may be more sub-menu options than can be displayed on the screen. To scroll to the...
Page 42
This typically happens because the user has started another function that must be completed first or that the grayed-out function is not possible within the Figure 4.13 selected function. Selected Buttons Figure 4.12 Overview 4.5 www.HandiQuilter.com/ProStitcher 07/23/12...
Page 43
The toolbar at the top of the screen contains several commonly used functions that are helpful when using the HQ Pro-Stitcher (Figure 4.14). At the top-center of the screen is the name of the file that is currently loaded. To the left of the design...
Reset Home button will bring the design closer to the current crosshair position. CAUTION: Reset Home is a repositioning tool. Do not use it if the design has already been positioned in its proper location. Figure 4.19 Overview 4.7 www.HandiQuilter.com/ProStitcher 07/23/12...
Page 45
If the zoom level is such that both dark and faded grid lines are visible, the darker lines indicate 1-inch gradations and the faded lines are ¼ inch gradations. Figure 4.22 Figure 4.23 4.8 Overview 07/23/12 HQ Pro-Stitcher User Manual...
Page 46
This view can be very helpful if the design must be zoomed in and the quilter does not want to constantly Pan the view to find the crosshairs. Figure 4.26 Overview 4.9 www.HandiQuilter.com/ProStitcher 07/23/12...
The Design menu functions enable the quilter to open, modify, position, and save quilting designs. A majority of HQ Pro-Stitcher work will be with the functions found within this menu. While any Design sub-menu is selected, two clusters of buttons are available on the bottom left-hand and bottom right-hand corners of the screen.
Baseline It is important to understand the Baseline feature because the HQ Pro-Stitcher software allows for a lot of flexibility in the design process. For example, a design can be forced to skew within an area and Figure 5.3...
Loading a Design File Types The HQ Pro-Stitcher will read four file types directly: *.hqf, *.qli, *.txt, and *.tap. Pro-Stitcher cannot read encrypted files or *.txt files that were created for computerized quilting systems with proprietary formats. Load To load a design of one of these four file types, press the Design menu tab on the left (Figure 5.4).
Page 50
Back or Forward buttons (Figure 5.11) also at the top of the screen to undo or redo any of the directory level changes. Figure 5.9 Figure 5.10 Figure 5.11 5.4 Design Menu 07/23/12 HQ Pro-Stitcher User Manual...
(Figure 5.13). Figure 5.12 Update As updates for the HQ Pro-Stitcher software become available, download the update file from the Handi Quilter website, www.handiquilter.com. Select the Upgrades/Updates link under the Products tab at the top of the page.
Page 52
Area A quilting Area is a portion of the HQ Pro-Stitcher screen that represents an area on the quilt (Figure 5.16). Within this area the quilter can place their designs, repeat them, stretch them, skew them, crop them, and so forth, knowing that everything...
Page 53
2 Corner button once again. A purple rectangle indicates the quilting area (Figure 5.20). Figure 5.19 Selected Starting Corner Selected Ending Corner Figure 5.20 Design Menu 5.7 www.HandiQuilter.com/ProStitcher 07/23/12...
(Figure 5.23). Mark other points as desired to create a detailed quilting area (Figure 5.24). Figure 5.22 Figure 5.23 Figure 5.24 5.8 Design Menu 07/23/12 HQ Pro-Stitcher User Manual...
Areas are fixed locations and cannot be moved once they are created. Instead, they must be cleared and recreated. To clear an Area, press the Clear button Figure 5.26 at the bottom of the screen (Figure 5.28). Figure 5.28 Figure 5.27 Design Menu 5.9 www.HandiQuilter.com/ProStitcher 07/23/12...
(Figure 5.32). To reset the rotation back to zero, press the Reset button (Figure 5.33). Figure 5.29 Figure 5.30 Figure 5.31 Figure 5.32 Figure 5.33 5.10 Design Menu 07/23/12 HQ Pro-Stitcher User Manual...
(Figure 5.40). If it is not selected, then each individual design element will be rotated (or mirrored, etc.) Individually and not as a group (Figure 5.41). Figure 5.39 Figure 5.40 Figure 5.41 5.12 Design Menu 07/23/12 HQ Pro-Stitcher User Manual...
Figure 5.43 Inside Select the Inside option to crop away everything inside the defined Area and keep everything outside that Area (Figure 5.46). Star-shaped crop area created using Multi-Point Figure 5.44 Figure 5.45 Figure 5.46 Design Menu 5.13 www.HandiQuilter.com/ProStitcher 07/23/12...
After cropping an area from the design, the HQ Pro-Stitcher needs to know what to do with the loose ends. The Pro-Stitcher offers two ways of handling these loose ends: Open and Closed. Open Each loose end created after a Crop becomes a jump point (Figure 5.47).
Page 61
Enter a value in the Distance box (either Horizontal Figure 5.50 or Vertical) to create a gap (in inches) between the repeated designs (Figure 5.52). To overlap the designs, enter a negative value. Figure 5.51 Figure 5.52 Design Menu 5.15 www.HandiQuilter.com/ProStitcher 07/23/12...
(Figure 5.53). Press the Fit button to have the HQ Pro-Stitcher calculate the optimal number of repeats in both height and width. It will not stretch to fit the area unless the Stretch options are selected or Skew is Figure 5.53...
Height box (Figure 5.59). Reset Press Reset to turn off the Resize function and bring the design back to the original size (Figure 5.59). Figure 5.58 Figure 5.59 Design Menu 5.17 www.HandiQuilter.com/ProStitcher 07/23/12...
Page 64
Alternatively, a quilting design can be aligned relative to the defined area. If an area has not yet been defined, the alignment buttons will be gray and inactive. Figure 5.61 Figure 5.62 5.18 Design Menu 07/23/12 HQ Pro-Stitcher User Manual...
(or shrunk) so the left side of the bounding box aligns with the left-most point of the Area and the right side of the bounding box aligns with the right-most point of the Area. Figure 5.64 Figure 5.65 Figure 5.66 Design Menu 5.19 www.HandiQuilter.com/ProStitcher 07/23/12...
(or shrunk) so the top of the bounding box aligns with the highest point of the Area and the bottom of the bounding box aligns with the lowest point of the Area. Figure 5.68 Figure 5.69 Figure 5.70 5.20 Design Menu 07/23/12 HQ Pro-Stitcher User Manual...
Page 67
Freehand The HQ Pro-Stitcher can record the movement of the quilting machine using the functions available in the Freehand panel. Because the Pro-Stitcher is reading the motion of the carriage motors, the Freehand function requires that the carriage levers be in the engaged (down) position. If the motors are enabled (i.e.
Page 68
Mark again. Continue marking points along Figure 5.75 the ditch and the Pro-Stitcher will record straight lines between each marked point. The marked ditch design can now be stitched or saved as desired (Figure 5.76). Figure 5.76 5.22 Design Menu 07/23/12 HQ Pro-Stitcher User Manual...
Page 69
(Figure 5.77). When the Jump button is turned off (light), there will be a jump recorded between the previous end-point and the current position of the crosshairs (Figure 5.78). Figure 5.77 Figure 5.78 Design Menu 5.23 www.HandiQuilter.com/ProStitcher 07/23/12...
Press the Center button and the design will now be centered around the current needle and crosshair position (Figure 5.81). 5.24 Design Menu 07/23/12 HQ Pro-Stitcher User Manual...
Drag button and then dragging a finger or stylus across the screen to move the design to a new location. Press the Drop button to end the Drag function. Figure 5.84 Figure 5.85 Design Menu 5.25 www.HandiQuilter.com/ProStitcher 07/23/12...
Page 72
(in inches) in the Nudge number box and then press the appropriate arrow to nudge the design up, down, left, or right (Figure 5.86). Figure 5.86 5.26 Design Menu 07/23/12 HQ Pro-Stitcher User Manual...
Page 73
Art & Stitch automatically loads when the HQ Pro-Stitcher starts and runs in the background, so passing files from HQ Pro-Stitcher to Art & Stitch happens very quickly. To pass the design to Art & Stitch, select the Design menu and then press the Art &...
Follow the instructions to download the latest of the HQ Pro-Stitcher. version of Art & Stitch for the HQ Pro-Stitcher. After downloading this installation file, copy it to a USB flash drive and plug it into the HQ Pro-Stitcher Using a Mouse or Keyboard computer.
Page 75
The Stitch button should be Figure 7.1 selected in most circumstances. However, if a quilter wants the HQ Pro-Stitcher to run through the design without actually stitching, press the Stitch button to disable it. If the Stitch option is turned off, the Tie Off and Pullup options will also be turned off.
New Start/End A quilter may choose to start quilting a design from some point other than the designed start point. This may occur because the thread breaks, the bobbin runs out, or the quilter simply wants to stitch a specific portion of a design. Similarly, the quilter may change the ending point to a point other than the design’s original end point.
Page 77
Move The Move feature enables the quilter to move the quilting machine in any of the 7 directions indicated by the direction arrows by pressing that arrow button (Figure 7.5). The speed that the quilting machine moves can be set by altering the Jog Speed with either the + and –...
Channel Lock The HQ Pro-Stitcher can be used as a channel lock for the quilting machine by selecting either the Horizontal Channel Lock or the Vertical Channel Lock button (Figure 7.7). As long as the carriage motor levers are in the engaged position, the Pro- Stitcher will lock the appropriate direction.
Page 79
When the design has been formatted and positioned and is ready to be stitched, press the Run button from any of the Quilt sub-menus. If the option to Verify Settings before Quilt is enabled, a pop-up box appears allowing the quilter to double check all settings prior to stitching.
Page 80
Pause causes the machine to come to a gentle stop and a beige colored marker is placed in the design where the HQ Pro-Stitcher has stopped. Some additional Quilt menu options are available while the Pro-Stitcher is paused. These options are...
If a situation arises in which the machine must be immediately stopped, press the Emergency Stop button. Unlike the Pause button, which causes the HQ Pro-Stitcher to come to a gentle stop, the Emergency Stop button causes the Pro-Stitcher to come to an immediate stop. It also disables the motors in case the needle is stuck in the quilt to reduce the risk of a torn quilt (Figure 7.13).
Auto Jump box, the Pro-Stitcher will not pause for the quilter to trim the thread before jumping to the next start point. If the jump is longer than the Auto Jump Settings Menu 8.1 www.HandiQuilter.com/ProStitcher 07/23/12...
Pro-Stitcher will perform a pull up at the end of the jumps that exceed the Auto Jump threshold. Stitches Per Inch Change the value in the Stitches Per Inch box to set the desired stitch length (Figure 8.3). Figure 8.3 8.2 Settings Menu 07/23/12 HQ Pro-Stitcher User Manual...
The Micro tie-off method will form the set number of tie-off stitches forward into the design and then begin stitching from there. When the design is ending, the HQ Pro-Stitcher will stop stitching just Distance prior to the end point and then perform the selected number of tie-off stitches to the end of the design.
Pullup The HQ Pro-Stitcher can be set to automatically pull up the bobbin thread at the start of a design. It can pull up the thread and automatically shift aside for the quilter to grab the threads or it can pull up the thread and let the quilter manually move the machine aside to pull up the thread (Figure 8.6).
Page 86
Stitcher travels before pausing using the + and – buttons or directly entering a value in the number box. Choose whether this value is in seconds or inches by selecting either the Seconds or Inches button. Figure 8.8 Settings Menu 8.5 www.HandiQuilter.com/ProStitcher 07/23/12...
Communication The Communication sub-menu enables the quilter to manually establish communications with either the quilting machine or the HQ Pro-Stitcher motors (Figure 8.11). Switch to Handlebar Control To stop communications between the Pro-Stitcher and the quilting machine, press the Switch to Handlebar Control button (Figure 8.23).
Pro-Stitcher with the quilting machine. A simple way to test whether the two This button forces the HQ Pro-Stitcher computer systems are communicating is to press the Full to close all running software and power down the Stitch button at the top of the Pro-Stitcher screen.
Page 90
Verify the Pro-Stitcher and the quilting machine are communicating with each other by pressing Reconnect Machine in the Settings -> Advanced menu. If the two systems are communicating, Continued on next page Troubleshooting 8.1 www.HandiQuilter.com/ProStitcher 07/23/12...
Page 91
An older version of the “Y” encoder is mounted to the HQ Sixteen The HQ Pro-Stitcher begins to stitch but stops Make sure the “Y” or “machine” encoder, which is right away.
Page 92
“X=0, Y=0” point of the pattern. This “0,0” position can vary from pattern to pattern, so the best way to reposition is by using the Area or Reposition tools from the menu. Troubleshooting 8.3 www.HandiQuilter.com/ProStitcher 07/23/12...
Page 93
This can be corrected by selecting the Point to Point box in the Repeat screen. 8.4 Troubleshooting 07/23/12 HQ Pro-Stitcher User Manual...
Page 94
System Restore screen (more of a typical Windows blue/white screen) if you do not select the Start Normally option in time. If this occurs, use the power switch to reboot the computer and try again. Troubleshooting 8.5 www.HandiQuilter.com/ProStitcher 07/23/12...
Need help?
Do you have a question about the HQ Pro-Stitcher and is the answer not in the manual?
Questions and answers