Part 3 – Benefits (5 Minutes)
Explain: We've discussed the features and advantages of
the C330, were now going to turn to PPG4 and look at the
benefits
Have: participants write answers in PG to the following
questions:
ASK: What is the difference between a feature and a
benefit?
Listen For:
A Feature: is a characteristic or capability of a product
A Benefit: is what the feature will do for a specific
customer
Show: (OPTIONAL) PPT slide 7
Ask: I'm going to give you about 3 minutes to complete
some of the benefits to the C330?
Listen for:
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Matthew Kimball – Retail Sales Trainer - Simulation Exercise
Garmin C330 FG (PANEL)v1.0
Easy‐to‐follow menu system and bold, easy‐to‐
understand icons lead the way through the unit's
many features swiftly and simply
Entire Coast to Coast U.S, Canada and Puerto Rico
database maps of city streets and federal, state and
county roads and highways is contained on its
programmable, internal hard drive
Turn‐by‐turn guidance
Voice Commands are clear, and authoritative guiding
you to your destination
Personal Address Book stores your most frequently
visited locations
Ease of portability
Security and safety for business and leisure travelers
in unfamiliar destinations
Increased productivity
Multiple Languages to select from Dutch, English,
French, German, Italian, Japanese or Spanish
languages
PC Compatible: A standard USB port will allow you to
Personal Navigation System: Garmin C330
PPG4
PPT7
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