Hyundai 2014 EQUUS Owner's Handbook Manual
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Hyundai 2014 EQUUS Owner's Handbook Manual

Hyundai 2014 EQUUS Owner's Handbook Manual

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See also: Reference Manual , User Manual
USA
Printing : DEC. 18, 2013
Publication No. : NAVI-131218
Printed in Korea
2014
Owner's Handbook &
Warranty Information

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Summary of Contents for Hyundai 2014 EQUUS

  • Page 1 2014 Owner’s Handbook & Warranty Information Printing : DEC. 18, 2013 Publication No. : NAVI-131218 Printed in Korea...

  • Page 2: Owner Information Change Card

    OWNER INFORMATION CHANGE CARD If you have changed your address or if you are the second or subsequent owner Check one: ❒ of your Hyundai, please notify us immediately by completing and mailing this Change of Ownership owner information change card to: ❒...

  • Page 4: Table Of Contents

    TABLE OF CONTENTS OWNER INFORMATION CHANGE CARD ....................1 SECTION 1 OWNER INFORMATION ....................4 SECTION 2 THE HYUNDAI STORY ...................... 5 SECTION 3 HYUNDAI ROADSIDE ASSISTANCE PROGRAM ............9 SECTION 4 CONSUMER INFORMATION ................... 12 HYUNDAI WARRANTY INFORMATION ....................15 HYUNDAI SUMMARY OF WARRANTY COVERAGE ................

  • Page 5: Owner Information

    SECTION 1 OWNER INFORMATION GENERAL INFORMATION PRE-DELIVERY INSPECTION This handbook describes the consumer information and war- To ensure your satisfaction and long term enjoyment of your ranties relating to your new Hyundai vehicle. new Hyundai vehicle, your selling dealer has inspected and conditioned your vehicle to Hyundai’s recommended inspec- Please read this handbook carefully to familiarize yourself tion and pre-delivery procedure standards.

  • Page 6: The Hyundai Story

    SECTION 2 THE HYUNDAI STORY HYUNDAI MOTOR COMPANY HYUNDAI — AN OVERVIEW Hyundai vehicles provide customers a high level of content The Hyundai Group was founded in 1947 as Hyundai Engi- neering and Construction Co. by Ju-Yung Chung. Hyundai and performance at an affordable price and demonstrate Motor Co., established in 1967, is the auto sales leader in the Hyundai’s emergence as an auto manufacturer whose prod- Korean domestic market and exports vehicles to 190 coun-...
  • Page 7 SECTION 2 THE HYUNDAI STORY EXPANDING THE PRODUCT LINE In February 1986, Hyundai launched its subcompact Excel model in the U.S. market. Customer response was immediate; Sonata in just seven months Hyundai Motor America had sold its Hyundai took a major step toward becoming a full-line automotive im- 100,000th Excel.
  • Page 8 SECTION 2 THE HYUNDAI STORY Elantra Touring Entourage In 2007, Hyundai introduced the Entourage. The Entourage was The Elantra Touring was introduced in late 2009, delivering exceptional Hyundai's first van in the U.S. market. versatility and functionality in a sporty package for active families, while maintaining the exceptional value that is a hallmark of the Elantra Tucson name.
  • Page 9 SECTION 2 THE HYUNDAI STORY HYUNDAI FACILITIES Sonata Hybrid In the 2011 model year, Hyundai introduced the Sonata Hybrid. The As the presence of Hyundai automobiles and Hyundai Motor Sonata Hybrid offers significant visual differentiation from non-hybrid America continued to grow in America, the company ex- Sonata models while retaining the sleek, modern styling elements of panded its operations and service networks nationwide to Hyundai's Fluidic Sculpture design aesthetic.

  • Page 10: Hyundai Roadside Assistance Program

    SECTION 3 HYUNDAI ROADSIDE ASSISTANCE PROGRAM HYUNDAI ROADSIDE ASSISTANCE PROGRAM TO RECEIVE ASSISTANCE CALL 800-243-7766 The Hyundai Roadside Assistance Program reflects Hyundai’s A toll-free call to the Hyundai Roadside Assistance line will commitment to your complete satisfaction with the Hyundai own- provide you with assistance for various Roadside Events.
  • Page 11 SECTION 3 HYUNDAI ROADSIDE ASSISTANCE PROGRAM COVERAGE o Trip Interruption Benefit: In the event a warrantable me- The Hyundai Roadside Assistance Program provides you with chanical disablement occurs more than 150 miles away the following services: from home, and your vehicle is disabled overnight due to a repair in process, Hyundai Roadside Assistance will reim- o Certified Equus Dealer Locator Service provides you with burse for reasonable expenses for meals, lodging, or alter-...
  • Page 12 SECTION 3 HYUNDAI ROADSIDE ASSISTANCE PROGRAM EXCLUSIONS Hyundai Motor America reserves the right to limit services or Roadside Assistance is not available for off-road conditions, reimbursement to any owner or driver when, in Hyundai Motor or conditions manifesting themselves off-road. To receive ser- America’s judgment, the claims are excessive in frequency or vice, the vehicle must be accessible from a publicly main- type of occurrence.

  • Page 13: Consumer Information

    SECTION 4 CONSUMER INFORMATION HYUNDAI’S CONSUMER ASSISTANCE 2) Should you require additional assistance, speak with the Service Manager or General Manager at the dealer. PROCESS 3) After consulting with your dealership, if you feel additional clarifica- Hyundai is dedicated to achieving the highest level of con- tion or help is needed, write or call our Customer Connect Center: sumer satisfaction with our product through quality design and workmanship and customer service.
  • Page 14 SECTION 4 CONSUMER INFORMATION To begin the Alternative Dispute Resolution (arbitration) process, BBB AUTO LINE simply call the Council of Better Business Bureaus at Alternative Dispute Resolution Division 1-800-955-5100 and you will be sent a Customer Claim Form, along Council of Better Business Bureaus, Inc. with a handbook describing how BBB AUTO LINE works.

  • Page 15: Section 4 Consumer Information

    SECTION 4 CONSUMER INFORMATION If you reject the decision of the arbitrator you may pursue other legal remedies under state or federal law; the company will not be obligated to perform any part of the decision. De- pending on federal or state law, the decision may or may not be introduced as evidence by the consumer or the company in any civil court action relating to any matter that has been re- solved in your arbitration hearing and BBB involvement in the...

  • Page 16: Hyundai Warranty Information

    Hyundai Warranty Information...

  • Page 17: Hyundai Summary Of Warranty Coverage

    HYUNDAI SUMMARY OF WARRANTY COVERAGE SECTION 5 HYUNDAI NEW VEHICLE LIMITED WARRANTY YEARS New Vehicle 5 YEARS/60,000 MILES • Adjustments 1 YEAR/12,000 MILES • Air Conditioner Refrigerant Charge 1 YEAR/UNLIMITED MILEAGE • Paint 3 YEARS/36,000 MILES • Radio, CD/DVD Player, Navigational System, 5 YEARS/60,000 MILES Bluetooth, Driver Information System •...

  • Page 18: Section 5 Hyundai New Vehicle Limited Warranty

    SECTION 5 HYUNDAI NEW VEHICLE LIMITED WARRANTY WARRANTOR vides an Alternative Dispute Resolution (arbitration) program that is offered through: Hyundai Motor America (HMA) warrants your new 2014 Hyundai BBB AUTO LINE vehicle pursuant to the limited warranties described in this Alternative Dispute Resolution Division Owner's Handbook.
  • Page 19 SECTION 5 HYUNDAI NEW VEHICLE LIMITED WARRANTY WARRANTY TRANSFERABILITY JUDGMENT OF ALL WARRANTY MATTERS Hyundai Motor America reserves the right to furnish the final The New Vehicle Limited, Anti-Perforation Limited, Emissions decisions in all warranty matters. Performance, Emissions Design and Defect, Emissions Con- trol Systems, and Replacement Parts and Accessories Lim- WHAT IS COVERED ited warranty coverage described in this handbook apply to...
  • Page 20 SECTION 5 HYUNDAI NEW VEHICLE LIMITED WARRANTY WARRANTY PERIOD AIR CONDITIONER REFRIGERANT CHARGE The warranty period is limited to 5 years from the date of origi- Air conditioner refrigerant charge is covered for the first year from the date of original retail delivery or date of first use with nal retail delivery or date of first use, or 60,000 miles, which- no mileage limitation, unless the refrigerant charge is done as ever occurs first.
  • Page 21 Original Owners Only: miles, whichever occurs first, or up to the first scheduled For original retail owners of the 2014 Equus, Hyundai Motor maintenance replacement interval. (# - such as belts, brake America will cover all factory recommended scheduled main-...
  • Page 22 SECTION 5 HYUNDAI NEW VEHICLE LIMITED WARRANTY - Worn wiper blades - Tires (See separate tire manufacturer’s warranty). - Bulbs and fuses (except halogen bulbs which are cov- - Airborne “fallout”, industrial fall-out, acid rain, salt, hail ered up to 3 years from the date of original retail delivery and wind storms, or other Acts of God.

  • Page 23: Section 6 Hyundai Powertrain Limited Warranty (Original Owner)

    SECTION 6 HYUNDAI POWERTRAIN LIMITED WARRANTY (ORIGINAL OWNER) WHAT IS COVERED WARRANTY PERIOD Repair or replacement of powertrain components listed below, For original owners only, this Powertrain Limited Warranty will originally manufactured or installed by Hyundai Motor Company, begin upon expiration of the 5 year/60,000 mile New Vehicle Hyundai Motor Group, Hyundai Motor Manufacturing Alabama Limited Warranty, and will continue to cover the Engine and (HMMA), Kia Motors Manufacturing Georgia (KMMG) or...
  • Page 24 SECTION 6 HYUNDAI POWERTRAIN LIMITED WARRANTY (ORIGINAL OWNER) ENGINE ORIGINAL OWNER Cylinder block/head and all internal parts, manifolds, timing Original Owner is defined as the first retail purchaser of the gears, timing chain, timing cover, gaskets and seals, oil pump, vehicle who took delivery of the vehicle on its date of first use.

  • Page 25: Section 7 Hyundai Anti-Perforation Limited Warranty

    SECTION 7 HYUNDAI ANTI-PERFORATION LIMITED WARRANTY WHAT IS COVERED OWNER’S RESPONSIBILITIES Any Hyundai vehicle body sheet metal found, under normal Your responsibilities are the same as those described in the use, to have developed a perforation (rust hole through the Hyundai New Vehicle Limited Warranty with the exception of body panel) from corrosion due to defects in material or fac- one additional requirement:...
  • Page 26 SECTION 7 HYUNDAI ANTI-PERFORATION LIMITED WARRANTY * Corrosion of any body panel replaced after the date of retail Some states do not allow limitations on how long an implied sale, except panels replaced under this Anti-Perforation warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions set Limited Warranty.

  • Page 27: Section 8 Emission Defect Warranty - Federal Vehicle

    SECTION 8 EMISSION DEFECT WARRANTY - FEDERAL VEHICLE FEDERAL EMISSION CONTROL WARRANTY tenance, are not covered by the warranty. INCIDENTAL OR STATEMENT CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMI- In accordance with the Federal Clean Air Act, as amended, TATION, LOSS OF TIME, INCONVENIENCE, LOSS OF USE Hyundai Motor America (HMA) warrants to the original and OF THE VEHICLE, OR COMMERCIAL LOSS ARE NOT each subsequent owner of each new 2014 Hyundai vehicle...

  • Page 28: Section 9 Emission Performance Warranty - Federal Vehicle

    SECTION 9 EMISSION PERFORMANCE WARRANTY - FEDERAL VEHICLE WARRANTY JURISDICTION 3. The failure to conform results, or will result, in the owner of This warranty applies to vehicles manufactured to either Fed- the vehicle having to bear a penalty or other sanctions, eral specifications or California specifications which are dis- such as denial of the right to operate or use the vehicle or a tributed by Hyundai Motor America and registered and nor-...
  • Page 29 SECTION 9 EMISSION PERFORMANCE WARRANTY - FEDERAL VEHICLE WARRANTY PERIOD EMISSION WARRANTY PARTS LIST This warranty is effective for 5 years from the date of original Some items require scheduled replacement and are war- retail delivery or if the vehicle is first placed in service as a ranted up to the first replacement interval or up to the limits of “demonstrator”...

  • Page 30: Year / 60,000 Mile Emission Warranty Parts - Federal Vehicle

    5 YEAR / 60,000 MILE EMISSION WARRANTY PARTS - FEDERAL VEHICLE Air Induction System Evaporative Control System Vapor Storage Canister Air Cleaner Assembly Canister Close Valve Intake Manifold Canister Purge Control Valve Surge Tank Fuel Tank Turbocharger Assembly Fuel Tank Pressure Sensor Intercooler Assembly Fuel Filler Cap Fuel Metering System...
  • Page 31 SECTION 9 EMISSION PERFORMANCE WARRANTY - FEDERAL VEHICLE WHAT IS NOT COVERED BY THESE EMISSION - INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WARRANTIES WITHOUT LIMITATION, LOSS OF TIME, INCONVENIENCE, LOSS OF USE OF THE VEHICLE, OR COMMERCIAL LOSS THE EMISSION DEFECT WARRANTY AND THE EMISSION ARE NOT COVERED UNDER THIS WARRANTY.
  • Page 32 SECTION 9 EMISSION PERFORMANCE WARRANTY - FEDERAL VEHICLE REPLACEMENT PARTS MAINTENANCE SERVICE It is recommended that any replacement parts used for main- MAINTENANCE, REPLACEMENT OR REPAIR OF THE EMIS- tenance or for the repair of emission control systems be new SION CONTROL DEVICES AND SYSTEMS MAY BE PER- or remanufactured Hyundai Genuine Parts.
  • Page 33 SECTION 9 EMISSION PERFORMANCE WARRANTY - FEDERAL VEHICLE CLAIMS PROCEDURE Receipts covering the performance of maintenance service should be retained in the event questions arise concerning To obtain warranty service under these warranties, the owner maintenance. These receipts should be transferred to each should return the vehicle to a Certified Equus Dealer place of subsequent owner of this vehicle.
  • Page 34 SECTION 9 EMISSION PERFORMANCE WARRANTY - FEDERAL VEHICLE If your Certified Equus Dealer cannot repair your vehicle or process your claim within a reasonable time, please contact the Hyundai Customer Connect Center for assistance. Further information can be obtained from and complaints reg- istered with: Director Field Operations and Support Division (6406J)

  • Page 35: Section 10 Emission Control Systems Warranty - California Vehicle

    SECTION 10 EMISSION CONTROL SYSTEMS WARRANTY - CALIFORNIA VEHICLE CALIFORNIA EMISSION CONTROL WARRANTY MANUFACTURER’S WARRANTY COVERAGE: STATEMENT 1. For 5 years or 60,000 miles (whichever occurs first): - If your Hyundai vehicle fails a Smog Check inspection, all YOUR WARRANTY RIGHTS AND OBLIGATIONS necessary diagnosis, repairs and adjustments will be made The California Air Resources Board and Hyundai Motor America by HMA to ensure that your vehicle passes the inspection.
  • Page 36 SECTION 10 EMISSION CONTROL SYSTEMS WARRANTY - CALIFORNIA VEHICLE OWNER’S WARRANTY RESPONSIBILITIES As the Hyundai vehicle owner, you should also be aware that As the Hyundai vehicle owner, you are responsible for the per- HMA may deny your warranty coverage if your Hyundai ve- formance of the required maintenance listed in your Owner’s hicle or a part has failed due to abuse, neglect, improper Manual.
  • Page 37 SECTION 10 EMISSION CONTROL SYSTEMS WARRANTY - CALIFORNIA VEHICLE WARRANTY PARTS LIST tor America and registered in the states of California, Con- necticut, Delaware, Maine, Maryland, Massachusetts, New The 5 year/60,000 mile Emission Control System Defect War- ranty covers any part that can affect emissions. Jersey, Oregon, Pennsylvania, Rhode Island, Vermont or Some of these consist of the following parts: Washington.

  • Page 38: Year / 60,000 Mile Emission Warranty Parts - California Vehicle

    5 YEAR / 60,000 MILE EMISSION WARRANTY PARTS - CALIFORNIA VEHICLE Air Induction System Evaporative Control System Vapor Storage Canister Air Cleaner Assembly Intake Manifold Canister Close Valve *7/70 : Equus Surge Tank Canister Purge Control Valve Turbocharger Assembly Fuel Tank *7/70 : Equus Intercooler Assembly Fuel Tank Pressure Sensor...
  • Page 39 SECTION 10 EMISSION CONTROL SYSTEMS WARRANTY - CALIFORNIA VEHICLE WHAT IS NOT COVERED Some items are scheduled for replacement as part of the re- quired maintenance for the vehicle. Replacement of these items is warranted up to the first re- THE EMISSION CONTROL SYSTEM DEFECTS WAR- placement interval or up to the limits of the applicable Emis- RANTY AND THE EMISSION CONTROL SYSTEM PER-...
  • Page 40 SECTION 10 EMISSION CONTROL SYSTEMS WARRANTY - CALIFORNIA VEHICLE * INCIDENTAL OR CONSEQUENTIAL DAMAGES, SUCH However, the cost of such maintenance and parts will not be AS, LOSS OF TIME, INCONVENIENCE, LOSS OF USE covered under this warranty unless it is an “Emergency Re- OF THE VEHICLE, OR COMMERCIAL LOSS ARE NOT pair”...
  • Page 41 SECTION 10 EMISSION CONTROL SYSTEMS WARRANTY - CALIFORNIA VEHICLE When failing a Smog Check test, a Certified Equus Dealer The lack of availability of warranted parts within 30 days shall may ask the owner to provide proof that the required mainte- constitute an emergency situation (see EMERGENCY RE- nance was performed when the dealer has reason to believe PAIR).
  • Page 42 SECTION 10 EMISSION CONTROL SYSTEMS WARRANTY - CALIFORNIA VEHICLE CALIFORNIA VEHICLE INSPECTION If your Hyundai vehicle is determined to fail the Smog Check PROGRAM test by such service facility, you may deliver your Hyundai ve- If your 2014 Hyundai vehicle fails to pass a Smog Check test af- hicle to a Certified Equus Dealer and have it repaired free of ter a period of use of 5 years or 60,000 miles, but before a period charge in accordance with this warranty.

  • Page 43: Section 11 Replacement Parts And Accessories Limited Warranty

    SECTION 11 REPLACEMENT PARTS AND ACCESSORIES LIMITED WARRANTY WHAT IS COVERED REPLACEMENT PART WARRANTY PERIOD Warranty coverage is for repair or replacement of any Hyun- The Replacement Parts Limited Warranty period is limited to 1 dai Genuine Replacement Part or Accessory supplied from year from the date of installation, or twelve thousand (12,000) Hyundai Motor America which is found to be defective in ma- miles of service, whichever occurs first, for Hyundai Genuine...
  • Page 44 SECTION 11 REPLACEMENT PARTS AND ACCESSORIES LIMITED WARRANTY ACCESSORY WARRANTY PERIOD OWNER’S RESPONSIBILITIES An accessory installed by an authorized Hyundai dealer on a * Proper use, maintenance, and care of the vehicle (part) in new vehicle at the time of, prior to, or after the vehicle’s date of accordance with the instructions contained in the Owner’s delivery to the original retail purchaser, or the date the vehicle is Manual.
  • Page 45 SECTION 11 REPLACEMENT PARTS AND ACCESSORIES LIMITED WARRANTY WHAT IS NOT COVERED * INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING * Normal maintenance services of parts or accessories such WITHOUT LIMITATION, LOSS OF TIME, INCONVENIENCE, as: cleaning, adjustment or replacement (i.e. spark plugs LOSS OF USE OF THE VEHICLE, OR COMMERCIAL LOSS that are oil fouled, lead fouled, or which fail due to the use of ARE NOT COVERED UNDER THIS WARRANTY.

  • Page 46: Maintenance Record

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  • Page 50 IMPORTANT: FOR YOUR CONVENIENCE: Retain this Owner’s Handbook in your glovebox for reference relative to Consumer and Warranty Information. Tel. Your Salesperson is: Tel. Your Service Manager is: Tel. OWNER INFORMATION CHANGES: Your Parts Manager is: * If you change your address or if you are the second or sub- sequent owner of your HYUNDAI, please complete the Owner Information Change Card in the front of this hand- book.

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