Troubleshooting - RCA RP2478 User Manual

RP2478 EN 3/20/03 5:02 PM
MusicMatch Jukebox
3. Select Options from Options menu in
EN
the Burn window.
4. Select Settings to display Burn set-
tings.
5. Click on the General folder.
Make sure "mp3 disc" is selected under
Disc type at Startup.
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6. Click on the mp3 folder.
Make sure Add MultiAudio Tracklist
(MAU) box is checked.
7. Click OK when finished.

Troubleshooting

Troubleshooting Tips
No power, does not work?
• Batteries may be inserted incorrectly.
• Batteries may be empty. Recharge
(only Ni-Cd/Ni-MH battery) or replace
new batteries.
• Connection may be loose if using
AC/DC transformer.
Disc cannot be played?
• Disc may not be inserted correctly with
label side facing upward.
• CD-RW (or CD-R) disc may not be
recorded properly.
Skipping tracks or bad sound quality?
• Disc may be dirty or scratched badly.
• Disc lens may be dirty and need clean-
ing.
• There may be strong magnetic fields
(e.g. too close to TV) near the unit.
Cannot play mp3 disc?
• Clean the disc.
• Make sure files are saved under .mp3
extension. e.g. Rocky08.mp3
EN
• Check that the recorded bit rate is with-
in 32kbps and 320kbps.
• Only audio CD track will be played in
mixed mode disc.
Cannot play WMA songs?
• Check that the WMA bit rate is within
64 kbps and 192 kbps and sampling rate
is within 44 kHz and 48kHz.
• DRM not supported.
The display shows strange characters?
• Check that file names are created using
the ASCII-ISO 8859-1 (Latin - 1) Table.
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