Meelectronics Atlas User Manual page 13

Troubleshooting Continued
Problem
During
phone calls
the person
on the other
end can't
hear me
The
remote
button
doesn't
work
Solution
Make sure the microphone/remote unit on the cable
is closest to the headphones and the microphone is
close to your mouth
Check the compatibility of your phone at
meelec.com/phone
Try unplugging the headset cable and plugging it back
in to your phone
If you are using a computer, you may need an
adapter (Skype adapter on meelec.com) to separate
the microphone and audio signals
Make sure the microphone/remote unit on the cable
is closest to the headphones and L-shaped end is
plugged into the phone
Check the audio jack of your device for lint and debris
and wipe the plug of the headphone cable firmly with
a cloth or paper towel to remove any dirt or oil
Check the compatibility of your device at
meelec.com/phone; if the sound improves when you
press the remote button, the device requires an
adapter
Multitasking can prevent the button presses from
being recognized; make sure the application you want
to work with the remote is the active window
www.meelec.com 10