Warranty Information - PowerTek 12-13 Operation & Maintenance Manual

WARRANTY

WARRANTY INFORMATION

Each new product is warranted against manufacturing defects in workmanship and/or materials
under normal use and service for a period of 12 months from the date of delivery of the product to the
original purchaser. PowerTek, Inc.'s obligation under this warranty shall be limited to the replacement to
the original purchaser of any part which, as delivered to the original purchaser, and upon PowerTek, Inc.'s
examination, is shown to PowerTek, Inc.'s satisfaction, to be defective due to faulty workmanship or
materials at the factory.
This warranty does not apply to damage in transit, damage caused by user misuse, negligence,
accident, normal wear, or alterations or repairs done outside the factory and/or authorized service stations
as determined by PowerTek, Inc. This warranty does not apply to any labor charges in connection with
the replacement parts claimed to be defective.
All parts claimed to be defective must be returned to PowerTek, Inc.'s factory for inspection,
repair or replacement, with all transportation or mailing charges prepaid. It is the exclusive responsibility
of the purchaser to bear the transportation or mailing charges in any warranty claim.
This warranty specifically excludes engines or batteries, which are warranted separately by their
respective manufacturers, all claims for defective batteries; engines or engine parts must be made in
accordance with the battery and/or engine manufacturers warranty. This warranty also specifically
excludes costs of regular maintenance and replacement of service items such as belts, hoses, blades, and
similar items.
PowerTek, Inc. reserves the right to make changes upon PowerTek, Inc., products without
imposing any obligation upon PowerTek, Inc. to install the same on a product manufactured prior to the
change. PowerTek, Inc. makes no other warranties, representations or promises other than those set forth
herein. POWERTEK, INC. SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED
WARRANTIES OF FITNESS FOR PARTICULAR PURPOSE AND MERCHANTABILITY.
The remedies available to a distributor, dealer, and/or purchaser in connection with PowerTek,
Inc.'s warranty set forth above. In no event will PowerTek, Inc. be liable for special, incidental or
consequential damages.
POWERTEK, INC. WARRANTY PROCEDURE
A. All requests for warranty must have approval from PowerTek, Inc. before work starts, or the warranty
claim will be denied.
B. All requests for warranty must be made on an O.P.E. warranty claim form. This is available
from an authorized distributor or dealer on a no charge basis.
C. It is the responsibility of the distributor; dealer and/or purchaser to complete the form warranty claim
and submit it to PowerTek, Inc.
1. The form must be filled out completely. It is the sole responsibility of the purchaser to obtain
the proper and correct information for the warranty claim. Claims received without serial
numbers, model numbers, replacement part numbers, purchase dates, repair dates, purchasers
correct address, signature or other information requested by PowerTek, Inc. shall be returned
without service.
2. Warranty claims that are illegible will be returned without service. Please type or print in black
ink.
3. PowerTek, Inc. warranty makes no allowance for the time spent to fill out the
warranty claim, any such claim will be denied.
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