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Polycom 2-Line Desk Phone Quick Reference Manual

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Polycom 2-Line
Desk Phone Quick Reference
Guide
ACC-1142 PUG

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Summary of Contents for Polycom 2-Line Desk Phone

  • Page 1 Polycom 2-Line Desk Phone Quick Reference Guide ACC-1142 PUG...

  • Page 2: Table Of Contents

    INTRODUCTION TO YOUR POLYCOM 2-LINE DESK PHONE ..............2 ..............................2 ELCOME ..............................2 HONE HOW TO USE YOUR POLYCOM 2-LINE DESK PHONE ................3 Answering and making calls ........................3 Answering a Second Call ........................4 Placing a second call ..........................4 Call Transfer ............................5 At this point, the call is connected to the number to which you are transferring them.

  • Page 3: Introduction To Your Polycom 2-Line Desk Phone

    This guide highlights some of the most commonly used features of the 2-Line Desk Phone. For a complete list of features and capabilities, please refer to the Polycom 2-Line Desk Phone Owner’s Manual.

  • Page 4: How To Use Your Polycom 2-Line Desk Phone

    How to use your Polycom 2-Line Desk Phone Answering and making calls Answer a ringing call using the handset Pick up the handset Answer a ringing call using the speakerphone Press the Speaker Key , the “Answer” soft key under the display or the Line...

  • Page 5: Answering A Second Call

    Retrieving a Call on Hold Press again or the Resume soft key to retrieve the call Answering a Second Call If you are on a call and another call comes in to your phone you will hear a tone from the phone and see the word “calling” on the top line of the display. The next available Call Key will flash green.

  • Page 6: Call Transfer

    Call Transfer You can transfer calls from your Desk Phone to another Desk Phone in your office or to any other phone number outside your office. You may perform both Blind and Consultative Call Transfer. To Consultative Transfer a Call- Note: The following instructions assume you are on a call and that your phone only has one call active.

  • Page 7: Conferencing Calls

    Note- If the transfer party does not pick up the phone, touch #6 to return back to the original caller. Call Transfer to Voicemail You may transfer any caller to a specific voicemail box belonging to any other user on the system. Receive or place a call on your Desk Phone Press the TRANSFER soft Key Press the Blind soft key...

  • Page 8: Paging (Intercom)

    Press the Park soft key The phone will respond with a voice prompt such as “Call Parked on 9001”. The caller will hear hold music. To pick up the parked call, anyone on any phone may dial the park number (9001 in this example) to be connected with the caller.

  • Page 9: Do Not Disturb

    Always—For all incoming calls • No Answer—Once all options to accept calls have been taken • Busy—When you are already in a call • Depending on your selection: a. If you select Always, enter a number to forward all future incoming calls to.

  • Page 10: Voicemail

    Cancel DND Press Features will be highlighted, press Press the down arrow and highlight Do Not Disturb Press The word Disable will be displayed. Press the 1 key on the keypad to disable Do Not Disturb. Voicemail Each phone has a built-in voicemail box. If a call to your phone is not answered or your phone is busy, the voicemail box will take a message and alert you through the message-waiting lamp at the top of the phone and optionally via email to your cell phone or computer.
  • Page 11 Retrieving messages from any phone Dial your Desk Phone number Allow the phone to ring then forward to your voicemail box Enter your PIN over the greeting Retrieving messages via the Web Go to www.accessline.com/login Enter your Desk Phone number Enter your PIN Click LOG IN You will be presented with a list of new and listened to voicemail messages...
  • Page 12 Enter your password when prompted (0000 by default) Touch 8 for User Options Touch 3 to enter a new PIN Enter your new PIN and follow the directions to confirm and save your new PIN Enter/Change an Unavailable Greeting via the Phone Press the Msgs soft key or press Select Features >...

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