TROUBLE SHOOTING GUIDE
SYMPTOM
No power.
The remote does
not function.
No sound.
Black and white
picture.
No picture or sound.
Colored patches of
picture.
CAUSE (AND REMEDY)
• Ensure that the AC power cord is connected.
• Turn on the unit.
• Remove any obstacles between the remote and the
unit.
• Use the remote near the unit.
• Point the remote at the remote sensor on the unit.
• Replace the battery in the remote with a new one.
• Increase the volume.
• Check whether the mute function has been activated
on the Remote Control.
• Check the Picture setting within the Setup menu.
• Check to make sure the program you are watching is
broadcast in Color and not Black & White.
• Make sure the unit is plugged in and turned on.
• Increase the volume.
• Make sure the audio/video source device is working
properly.
• Make sure all cables are connected firmly.
• Make sure there are no unshielded electrical devices
nearby that are causing interference.
• Turn the unit off for 30 minutes, then try it again.
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