Information Codes - Samsung WW85H7410E Series User Manual

Information codes

If the washing machine fails to operate, you may see an information code on the screen. Check the table
below and try the suggestions.
CODE SYMBOL
dE
4E
5E
UE
cE/3E
Sd/Sud
Uc
If any information code keeps appearing on the screen, contact a local Samsung service center.
• Make sure the door is firmly closed.
• Make sure that laundry is not caught in the door.
• Make sure the source water tap is turned on.
• Check the water pressure.
• Clean the mesh filters of water hose.
• Clean the debris filter.
• Make sure the drainage hose is installed correctly.
• Clean the water hose mesh filter.
• The laundry load is unbalanced. Redistribute the load. If only one item
of clothing needs washing, such as a bathrobe or pair of jeans, the
final spin result might be unsatisfactory and an "UE" error message will
be shown in the display window.
• Call the after-sales service.
• This occurs when too much foaming is detected. It is also displayed
while foaming is removed. When the removal is finished, the normal
cycle proceeds.(This is one of the normal operations. It is an error for
preventing non-sensing faults.)
• If the voltage of the supplied power is instable, the washing machine
will be paused to protect its electric devices.
• If the correct voltage is supplied, the cycle will resume automatically.
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SOLUTION