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Washing Machine
User manual
WW85M7*****
WW85M74FNOR_DC68-03889K-01_EN.indd 1
2018/6/4 14:46:58

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Summary of Contents for Samsung WW85M7 Series

  • Page 1 Washing Machine User manual WW85M7***** WW85M74FNOR_DC68-03889K-01_EN.indd 1 2018/6/4 14:46:58...
  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Installation What’s included Installation requirements Step-by-step installation Before you start Initial settings Laundry guidelines Detergent drawer guidelines Operations Control panel Simple steps to start Cycle overview Special features Settings...
  • Page 3 Specifications Fabric care chart Protecting the environment Specification sheet English 3 WW85M74FNOR_DC68-03889K-01_EN.indd 3 2018/6/4 14:46:59...
  • Page 4: Safety Information

    Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machines many features and benefits.
  • Page 5: Important Safety Precautions

    These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarise yourself with its operation and exercise care when using it.
  • Page 6 Safety information 4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. 5. Use the new hose-sets supplied with the appliance and do not reuse the old hose-sets.
  • Page 7 Critical installation warnings WARNING The installation of this appliance must be performed by a qualified technician or service company. • Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury. The appliance is heavy, therefore take care when lifting it. Plug the power cord into a wall socket that meets local electrical specifications.
  • Page 8 Safety information Do not install this appliance in a location exposed to low temperatures. • Frost may cause the tubes to burst. Do not install this appliance in a location where gas may leak. • This may result in electric shock or fire. Do not use an electric transformer.
  • Page 9 Critical usage warnings WARNING If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest service centre. • Do not touch the power plug with wet hands. • Failure to do so may result in electric shock. If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest service centre.
  • Page 10 • Failure to do so may result in electric shock or fire. If any foreign substance enters into the appliance, unplug the power plug and contact you nearest Samsung Customer Service. • This may result in electric shock or fire.
  • Page 11 Using the product for business purposes qualifies as a product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
  • Page 12 Safety information Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water. • This may result in burns or injury. Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a special cycle for washing these items.
  • Page 13 Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by dry cleaning detergent. • This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil. Do not use water from water cooling/heating devices. • This may result in problems with the washing machine.
  • Page 14: Installation

    What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer. 01 Release lever 02 Detergent drawer...
  • Page 15 Spanner Bolt caps Hose guide Cold water hose Hot water hose Liquid detergent guide (applicable models only) Cap Fixer NOTE • Bolt caps : The provided number (3 to 6) of bolt caps depends on the model. • Hot water hose: Applicable models only. • Liquid detergent guide: Applicable models only.
  • Page 16: Installation Requirements

    Drain • Improperly connected grounding Samsung recommends a standpipe in conductors may cause electric shock. height of 60-90 cm. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.
  • Page 17 Flooring Alcove or closet installation For best performance, the washing Minimum clearance for stable operation: machine must be installed on a solid floor. Sides 25 mm Wood floors may need to be reinforced 25 mm to minimize vibration and/or unbalanced loads.
  • Page 18: Step-By-Step Installation

    Installation Step-by-step installation STEP 1 Select a location Location requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for ventilation and wiring • The ambient temperature is always higher than the freezing point (0 ˚C) • Away from a heat source STEP 2 Remove the shipping bolts Unpack the product package and remove all...
  • Page 19 3. Close all plastic bolt caps on the rear of the washing machine. CAUTION Do not remove the screw (A) that fixes the hose clip. WARNING Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out of children’s reach. English 19 WW85M74FNOR_DC68-03889K-01_EN.indd 19 2018/6/4 14:47:01...
  • Page 20 Installation STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet. 3. When levelling is complete, tighten the nuts using the spanner.
  • Page 21 3. Holde the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*).  4. Insert the adaptor into the water tap, and tighten the screws while lifting up the adaptor. 5. Turn part (C) in the arrow direction to tighten it.
  • Page 22 WARNING If there is a water leak, stop operating the washing machine and disconnect from the electrical supply. Then, contact a local Samsung service centre. Otherwise, this may cause electric shock. CAUTION Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high-pressure hose.
  • Page 23 For models with an additional hot water inlet: 1. Connect the red end of the hot water hose to the hot water inlet on the back of the machine. 2. Connect the other end of the hot water hose to the hot water tap. Aqua hose (applicable models only) The aqua hose alerts users of a risk of water leaks.
  • Page 24 Installation STEP 5 Position the drain hose The drain hose can be positioned in three ways: Over the edge of a wash basin The drain hose must be placed at a height of between 60 cm and 90 cm (*) from the floor.
  • Page 25 In a sink drain pipe branch The drain pipe branch mush be above the sink siphone so that the end of the hose is at least 24 in. (60 cm) above the ground. (*) : 24 in. (60 cm) STEP 6 Power on Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz approved electrical outlet protected by a fuse or circuit breaker.
  • Page 26: Before You Start

    Before you start Initial settings Run Calibration (recommended) Calibration ensures accurate weight detection by the washing machine. Make sure the drum is empty before running Calibration. 1. Power off, and then power on the washing machine. 2. Hold down Temp. and Delay End (or Temp. and Delay End+) simultaneously for 3 seconds to enter Calibration mode.
  • Page 27 STEP 2 Empty pockets Empty all the pockets of your laundry items • Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well as the drum. Turn clothing with buttons and embroideries inside out • If pants or jacket zippers are open while washing, the drum may be damaged.
  • Page 28 Before you start STEP 6 Apply a proper detergent type The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), colour, wash temperature, and degree of soiling. Always use “low suds” laundry detergent, which is designed for automatic washing machines. NOTE • Follow the detergent manufacturer’s recommendations based on the weight of the laundry, the degree of soiling, and the hardness of the water in your local area.
  • Page 29: Detergent Drawer Guidelines

    Detergent drawer guidelines The washing machine provides a three-compartment dispenser: the left compartment for the main wash, the middle compartment for fabric softeners, and the right compartment for the preliminary wash. Prewash compartment: Apply prewash detergent. Main-wash compartment: Apply main-wash detergent, water softener, soaking detergent, bleach, and/or stain removers.
  • Page 30 Before you start To apply washing agents to the manual dispenser 1. Slide open the detergent drawer. 2. Apply laundry detergent to the main- wash compartment as instructed or recommended by the manufacturer. To use liquid detergent, see page <30>. 3.
  • Page 31 CAUTION • Do not apply powder detergent to the liquid detergent container. • Concentrated fabric softener must be diluted with water before applied. • Do not apply main-wash detergent to softener compartment. To use liquid detergent manually (applicable models only) First insert the provided liquid detergent container in the main-wash...
  • Page 32: Operations

    Operations Control panel 01 Cycle Selector Turn the dial to select a cycle. The display shows current cycle information and estimated time 02 Display remaining, or an information code when a problem occurs. For buttons and icons, refer to the corresponding page.. Press to change the water temperature for the current cycle.
  • Page 33 Press to select an option from Intensive and Pre Wash. Press again to 06 Options deselect. Delay End lets you set the end time of the current cycle. Based on your settings, the start time of the cycle will be determined by the machine’s internal logic.
  • Page 34: Simple Steps To Start

    Operations Simple steps to start 1. Press Power to turn on the washing machine. 2. Select a cycle in the cycle panel. 3. Change the cycle settings (Temp., Rinse, and Spin) as necessary. 4. To add an option, press Options. Use the button again to choose a preferred item. 5.
  • Page 35: Cycle Overview

    Cycle overview Standard cycles Cycle Description Max load (kg) • For cottons, bed linens, table linens, underwear, towels, or shirts. COTTON The washing time and the rinse count are automatically adjusted according to the load. • Optimal performance with lower energy for cotton fabrics, bed linens, table linens, underwear, towels, or shirts.
  • Page 36 Operations Cycle Description Max load (kg) For lightly soiled items in less than 2.0 kg that you want to wash quickly. • Use less than 20 g of detergent. Using more 15’ QUICK WASH than 20 g of detergent may leave detergent residue.
  • Page 37 Options Option Description • You can turn on or off the sound from the washing machine. When this function is set to Off, the AddWash alarm, the Sound On/Off melody of cycle completion, and the power-off beep will not sound. However, the other sounds stay active. • This will add a preliminary washing cycle before the main Pre Wash wash cycle.
  • Page 38: Special Features

    Operations Special features AddWash When the AddWash indicator turns on, you can stop operation of the machine and put additional laundry or softener into the drum. The Add Door opens by more than 130° for easy access. 1. Press Start/Pause (Hold to Start) to stop operation.
  • Page 39 CAUTION • Do not open the Add Door if suds have formed inside the drum that rise above the level of the Add Door. • Do not attempt to open the Add Door while the machine is operating without first pressing Start/Pause (Hold to Start).
  • Page 40: Settings

    Operations Settings Child Lock Sound On/Off To prevent accidents by children, Child Lock You can turn on or off the sound from the locks all buttons except for Power. washing machine. When this function is set To activate Child Lock to Off, the AddWash alarm, the melody of • On the manual dispenser models, press cycle completion, and the power-off beep...
  • Page 41: Smartthings

    • An unapproved wired/wireless router may fail to connect to Samsung washing machine. Download On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), find the SmartThings app with a search term of “SmartThings”. Download and install the app on your device.
  • Page 42 You don’t need a separate app to create your account. NOTE If you have a Samsung account, use the account to log in. A registered Samsung smartphone user automatically logs in. To register your device to SmartThings 1.
  • Page 43 SmartThings Category Checkpoint Description You can check the current cycle and its Washing status options, and the remaining cycle time. The Smart Control status is shown for the Smart Control washing machine. Monitoring Use this to check if the washing machine Self Check operates normally.
  • Page 44 Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: The official Declaration of conformity may be found at http://www.samsung.com, go to Support > Search Product Support and enter the model name.
  • Page 45: Maintenance

    Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. DRUM CLEAN Perform this cycle regularly to clean the drum and to remove bacteria from it. This cycle also removes accumulated dirt from the rubber door gasket. 1.
  • Page 46: Smart Check

    Maintenance Smart Check To enable this function, you must first download the Samsung Smart Washer app at the Play Store or the Apple Store, and install it on a mobile device featuring a camera operation. The Smart Check function has been optimized for Galaxy & iPhone series (applicable models only).
  • Page 47: Emergency Drain

    Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet. 2. Gently press the top area of the filter cover to open.
  • Page 48: Cleaning

    Maintenance Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Add Door 1. Open the Add Door. 2. Use a wet cloth to clean the Add Door. - Do not use cleaning agents.
  • Page 49 Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord. 2. Close the water tap. 3. Loosen and disconnect the water hose from the back of the washing machine. Cover the hose with a cloth to prevent water from gushing out.
  • Page 50 Maintenance Pump filter It is advisable to clean the pump filter 5 or 6 times a year to prevent its clogging. A clogged pump filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2.
  • Page 51 Detergent Drawer 1. While holding down the release lever inside the drawer, slide open the drawer. 2. Clean the drawer components in flowing water using a soft brush. 3. Clean the drawer recess using a soft brush. 4. Reinsert the liquid detergent container to the drawer.
  • Page 52: Maintenance

    Maintenance Maintenance Recovery from freezing The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3.
  • Page 53: Troubleshooting

    Troubleshooting Checkpoints If you encounter a problem with the washing machine, first check the table below and try the suggestions. Problem Action • Make sure the washing machine is plugged in. • Make sure the door is properly closed. • Make sure the water taps are open. • Press and hold Start/Pause (Hold to Start) to start the washing machine.
  • Page 54 Troubleshooting Problem Action • Make sure the washing machine is installed on a level, solid floor that is not slippery. If the floor is not level, use the levelling feet to adjust the height of the washing machine. • Make sure the shipping bolts are removed. • Make sure the washing machine is not contacting any other Excessive vibrations object.
  • Page 55 Problem Action • Make sure you use the recommended types of detergent as appropriate. • Use high efficiency (HE) detergent to prevent oversudsing. Excessive suds. • Reduce the detergent amount for soft water, small loads, or lightly soiled loads. • Non-HE detergent is not recommended. Cannot apply • Make sure the remaining amount of detergent and fabric additional detergent.
  • Page 56 Troubleshooting Problem Action • Fully open both taps. • Make sure the temperature selection is correct. • Make sure the hoses are connected to the correct taps. Flush water lines. • Make sure the water heater is set to supply a minimum 120 °F (49 °C) hot water at the tap.
  • Page 57 (applicable models • This may happen if liquid detergent has hardened inside the only) detergent compartment. - Clean and unclog the detergent compartment. If a problem persists, contact a local Samsung service centre. English 57 WW85M74FNOR_DC68-03889K-01_EN.indd 57 2018/6/4 14:47:12...
  • Page 58: Information Codes

    Troubleshooting Information codes If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions. Code Action Water is not supplied. • Make sure the water taps are open. •...
  • Page 59 Water is overflowed. Restart after spinning. • • If the information code remains on the display, contact a local Samsung service centre. Check the drain hose. • Make sure the end of the drain hose is placed on the floor. •...
  • Page 60 If you press the Add Door by mistake, press the Add Door again to close it properly. Then, press Start/Pause to resume operation. If any information code keeps appearing on the screen, contact a local Samsung service centre. 60 English WW85M74FNOR_DC68-03889K-01_EN.indd 60...
  • Page 61 Specifications Fabric care chart The following symbols provide garment care directions. The care labels include four symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols ensures consistency among garment manufacturers of domestic and imported items.
  • Page 62 Specifications Protecting the environment • This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the door so that animals and small children cannot get trapped inside the appliance.
  • Page 63 Specification sheet “ * “ Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Type Front loading washing machine Model name WW85M74**** Dimensions W600 x D600 x H850 (mm) Water pressure 50 kPa - 800 kPa Net weight 80 kg Wash and spin capacity 8.5 kg...
  • Page 64 Specifications 600 mm 850 mm 600 mm 690 mm 1190 mm NOTE The design and specifications are subject to change without notice for quality improvement purposes. 64 English WW85M74FNOR_DC68-03889K-01_EN.indd 64 2018/6/4 14:47:16...
  • Page 65 English 65 WW85M74FNOR_DC68-03889K-01_EN.indd 65 2018/6/4 14:47:16...
  • Page 66 Memo WW85M74FNOR_DC68-03889K-01_EN.indd 66 2018/6/4 14:47:16...
  • Page 67 Memo WW85M74FNOR_DC68-03889K-01_EN.indd 67 2018/6/4 14:47:16...
  • Page 68 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT 1300 362 603 (Other) AUSTRALIA www.samsung.com/au/support 1300 425 299 (HHP) DC68-03889K-01 WW85M74FNOR_DC68-03889K-01_EN.indd 68 2018/6/4 14:47:16...

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