Superior TF18NE Installation And Operation Instructions Manual

Superior unvented (vent-free) gas log heater

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P/N126818-01 Rev. A 01/2014
P126818-01
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not
prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This
appliance is not convertible for use with other gases.
WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built
fireplace or in a listed ventless firebox enclosure. It is design-certified for these installations in accordance
with ANSI Z21.11.2. Exception: DO NOT install this appliance in a factory-built fireplace that includes
instructions stating it has not been tested or should not be used with unvented gas logs.
This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it is installed. Provisions
for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation
section on page 6 of this manual.
WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result
causing property damage, personal injury or loss of life.
— Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
— Installation and service must be performed by a qualified installer, service agency or the gas supplier.
Installation and Operation Instructions
Superior™ Unvented (Vent-Free) Gas Log Heater
Models
TF18NE
TF18PE
TF2430NE
TF2430PE

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Summary of Contents for Superior TF18NE

  • Page 1 Installation and Operation Instructions Superior™ Unvented (Vent-Free) Gas Log Heater P/N126818-01 Rev. A 01/2014 Models TF18NE TF18PE TF2430NE TF2430PE P126818-01 INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference. This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not prohibited by local codes.
  • Page 2: Table Of Contents

    TABLE OF CONTENTS Safety ..............2 Wiring Diagram ..........30 Product Identification ........... 5 Specifications ............ 30 Local Codes............5 Troubleshooting ..........31 Unpacking............5 Parts ..............38 Product Features ..........6 Accessories ............42 Air For Combustion and Ventilation ..... 6 Replacement Parts ..........
  • Page 3 SAFETY Continued WARNING: This product con- WARNING: Do not allow fans tains and/or generates chemicals to blow directly into the fireplace. known to the state of California Avoid any drafts that alter burner flame patterns. Ceiling fans can to cause cancer or birth defects create drafts that alter burner flame or other reproductive harm.
  • Page 4 SAFETY Continued 1. This appliance is only for use with the type 9. Before using furniture polish, wax, carpet of gas indicated on the rating plate. This cleaner or similar products, turn heater off. If appliance is not convertible for use with heated, the vapors from these products may other gases.
  • Page 5: Product Identification

    PRODUCT IDENTIFICATION Left Right Side Side Chassis Glowing Embers Front Figure 1 - Product Identification LOCAL CODES UNPACKING Install and use heater with care. Follow all CAUTION: Do not remove the local codes. In the absence of local codes, use the latest edition of The National Fuel data plates from the grate as- Gas Code, ANSI Z223.1/NFPA 54*.
  • Page 6: Product Features

    PRODUCT FEATURES OPERATION SAFETY DEVICE This heater is clean burning. It requires no This heater has a pilot with an Oxygen Deple- outside venting. There is no heat loss out a tion Sensing (ODS) safety shutoff system. The vent or up a chimney. Heat is generated by ODS/pilot is a required feature for vent-free both realistic flames and glowing coals.
  • Page 7 AIR FOR COMBUSTION AND VENTILATION Continued Confined and Unconfined Space Vent-free fireplace __________ Btu/Hr The National Fuel Gas Code, ANSI Z223.1/ Gas water heater* __________ Btu/Hr NFPA 54 defines a confined space as a space Gas furnace __________ Btu/Hr whose volume is less than 50 cubic feet per Vented gas heater __________ Btu/Hr 1,000 Btu/hr (4.8 m...
  • Page 8: Installation

    AIR FOR COMBUSTION AND VENTILATION Continued VENTILATION AIR Ventilation Air From Outdoors Provide extra fresh air by using ventilation Ventilation Air From Inside Building grills or ducts. You must provide two perma- This fresh air would come from an adjoining nent openings: one within 12"...
  • Page 9 INSTALLATION Continued CHECK GAS TYPE WARNING: Before installing Use the correct type of gas (natural or propane/ in a solid fuel burning fireplace, LP). If your gas supply is not the correct gas type, do not install heater. Call dealer where the chimney flue and firebox you bought heater for proper type heater.
  • Page 10: Mantel Clearances

    INSTALLATION Continued Note: When installing your gas logs into a manufactured firebox, follow firebox Heat Resistant manufacturer’s instructions for minimum Material clearances to combustible materials. B. Clearances from the top of the fireplace opening to the ceiling should not be less than 42".
  • Page 11 INSTALLATION Continued Determining Minimum Mantel Clearance pliance at least 5" above the top surface of combustible flooring including tile and When Using a Hood carpet. (see Figure 9). If minimum clearances in Figure 6, are not met, you must have a hood. When using a hood there are still certain minimum mantel clearances required.
  • Page 12 INSTALLATION Continued Masonry Screw IMPORTANT: Make sure the heater burners are level. Installation Items Needed • hardware package (provided with heater) • approved flexible gas hose and fittings (only provided with TF burner system series) (if allowed by local codes) •...
  • Page 13 INSTALLATION Continued Installation Items Needed Check your building codes for any special Before installing heater, make sure you have requirements for locating equipment shutoff the items listed below. valve to fireplaces. • external regulator (supplied by installer) Apply pipe joint sealant lightly to male NPT threads.
  • Page 14 INSTALLATION Continued We recommend that you install a sediment 3. Pressurize supply piping system by either opening propane/LP supply tank valve trap in supply line as shown in Figure 13, page for propane/LP gas or opening main gas 13. Locate sediment trap where it is within valve located on or near gas meter for reach for cleaning.
  • Page 15 INSTALLATION S1 Button Continued Equipment Shutoff Valve Gas Meter Connect Battery Plug Here Control Valve Figure 17 - Control Module Location TOUCH PAD INSTALLATION Figure 16 - Checking Gas Joints (Natural Locate the touch pad wire harness and the Gas Only) touch pad control (see Figure 18).
  • Page 16 ''U'' - Burner TF Series Burner System - Log Compatibility Chart Burner System Fiber Log Concrete Log Models Models Models TF18NE LTF18-MM LTF18-RS TF18PE TF2430NE LTF24-MM LTF24-RS Figure 22 - Installing Log # 1 LTF30-MM LTF30-RS TF2430PE Figure 21 - TF Series Burner System- Log Compatibility Chart www.SuperiorFireplaces.US.com...
  • Page 17 INSTALLATION Continued 2. Place the middle log (#2) in front of the U- pin on the top of the rear log (#1) with the burner and against the edges of the plate round hole in the bottom of the left back top as shown in Figure 23.
  • Page 18 INSTALLATION Continued Rectangular Metal Pin Metal Pin Figure 29 - Installing Log # 8 Round Figure 27 - Installing Log # 6 Round Square Peg Figure 30 - Installing Log # 9 10. Place the right rear top log (#10) on top of the right rear chunk log (#7) as shown in Square Peg Figure 31, page 19.
  • Page 19 INSTALLATION Continued LTF(18,24,30)-RS LOG PLACEMENT It is very important to install the logs exactly as instructed. Do not modify logs. Only use logs supplied with heater or as identified for use with the heater as shown. Place bottom ember log on base as- sembly as shown in Figure 34.
  • Page 20 INSTALLATION Continued Place the right front log onto the base Place the right crossover log onto the and grate assembly as shown in Figure rear log and the right front log as shown 36. The log has notches in the bottom in Figure 38.
  • Page 21 INSTALLATION Continued EMBER PLACEMENT 1. Two ember materials are supplied with this log set. Platinum Bright Embers give WARNING: Do not operate unit a bright glow appearing as hot coals. without ember material correctly Should embers need replacing, see Parts, in place as shown in Figures 40 page 39.
  • Page 22: Operation

    OPERATION B. BEFORE LIGHTING smell all around NOTICE: During initial operation the appliance area for gas. Be sure to of new heater, burning logs will smell next to the floor because some give off a paper-burning smell. gas is heavier than air and will settle Orange flame will also be pres- on the floor.
  • Page 23: Remote Control Operation

    OPERATION Continued REMOTE CONTROL OPERATION BASIC CONSTRUCTION • Touch-Screen LCD and three push buttons will allow input from users. • LCD screen will provide system status & input feedback to user. • Backlight will illuminate LCD screen for 5 seconds after any user input – the 1st touch of the LCD screen will only illuminate the backlight (will not respond to associated zone function).
  • Page 24: Thermostat Mode

    OPERATION Continued FUNCTIONAL DESCRIPTION MANUAL OFF MODE: Note: All function adjustments will be auto- • Transmits flame OFF command. matically accepted 15-seconds after pressing • Pilot Method: Intermittent Pilot Ignition a given touch zone or button. The user may (IPI)/Spark-to-Pilot only (continuous/ press the MODE/SET button to immediately standing pilot not allowed) accept the adjustment manually.
  • Page 25 OPERATION Continued to change the SET TEMP (45-90 deg. F, • MODE Zone: THERMO and ON are 7-32 deg. C); the new set temperature displayed will automatically be accepted after 2 • ROOM TEMP Zone: Measured tempera- seconds. The factory default SET TEMP ture is displayed is 68 deg.
  • Page 26 OPERATION Continued • To enter Program Setup, touch and hold 2. Touch the UP or DOWN Buttons to adjust the TIME/PROG Zone for 5 seconds. the day of week (press the MODE/SET Button or wait for 15 seconds for adjust- •...
  • Page 27 OPERATION Continued ON) to indicate the change has been still 95F or greater, the transmitter will made. switch to back manual OFF and send another OFF command the next time Flame-A (or Main) Adjustment the transmitter reads & updates the room •...
  • Page 28: Inspecting Burners

    INSTALLATION Continued TOUCH PAD OPERATION SWITCHING OFF This touch control has only 3 buttons for con- To switch off the fire, the ON/OFF button trolling manually the flame of the appliance should be pressed. After the system has emit- (see Figure 43). ted a beep, the fire switches off.
  • Page 29: Cleaning And Maintenance

    CLEANING AND MAINTENANCE 5. Blow air into the primary air holes on the WARNING: Turn off heater injector holder. and let cool before cleaning. 6. In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4.
  • Page 30: Wiring Diagram

    • Inlet Gas Pressure (in. of water): • Inlet Gas Pressure (in. of water): Max - 14" W.C., Min* - 11" W.C. Max - 14" W.C., Min* - 11" W.C. TF18NE TF2430NE • Rating (Variable): 24,000/28,000 Btu/Hr • Rating (Variable): 28,000/39,000 Btu/Hr •...
  • Page 31: Troubleshooting

    TROUBLESHOOTING WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater. CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit. Note: All troubleshooting items are listed in order of operation. OBSERVED PROBLEM POSSIBLE CAUSE REMEDY...
  • Page 32 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Either the remote or touch pad but- 6. LED is blinking 6. This indicates the battery power is tons are pressed to start the burner low. Replace the batteries in the ignition sequence and there is no power supply box.
  • Page 33 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY When ignitor button is pressed on the 1. Gas supply turned off or equip- 1. Turn on gas supply or open equip- remote or touch pad, the pilot sparks ment shutoff valve closed ment shutoff valve.
  • Page 34 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY ODS pilot lights but pilot flame goes 1. Equipment shutoff valve not fully 1. Fully open equipment shutoff out before burners light. open valve. 2. Missing or weak batteries at 2. Check batteries and replace if power supply box or remote.
  • Page 35 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Burner system shuts off. Control 1. Faulty control module 1. Replace control module. module sounds 2 cycles of 3 beeps. Burner system shuts off. Control 1. Remote and control module not 1. Follow Pairing instructions on module sounds 2 cycles of 3 beeps.
  • Page 36 TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Burners do not light after ODS/ 1. Inlet gas pressure is too low 1. Contact local natural or propane/ pilot is lit LP gas company 2. Burner orifice(s) clogged 2. Clean burner(s) (see Cleaning and Maintenance, page 33) or replace burner orifice(s) 3.
  • Page 37 TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.
  • Page 38: Parts

    PARTS REMOTE MODELS TF18NE, TF18PE, TF2430NE, TF2430PE www.SuperiorFireplaces.US.com 126818-01A...
  • Page 39 PARTS TF18NE, TF18PE, TF2430NE AND TF2430PE MODELS This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 48 of this manual. KEY NO. PART NO. DESCRIPTION 18NE 18PE 2430NE 2430PE QTY.
  • Page 40 PARTS LOG SETS FOR MODELS LTF18-MM, LTF24-MM, LTF30-MM This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 48 of this manual. PART NUMBERS DESCRIPTION LTF18-MM LTF24-MM LTF30-MM 125335-01 125336-01 125337-01 Rear Log #1...
  • Page 41 PARTS LOG SETS FOR MODELS LTF18-RS, LTF24-RS, LTF30-RS This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 48 of this manual. PART NUMBERS LTF18-RS LTF24-RS LTF30-RS DESCRIPTION 125867-03 125867-09 125867-09 Bottom Ember Log #1...
  • Page 42: Accessories

    REPLACEMENT PARTS Note: Use only original replacement parts. When calling, have ready: This will protect your warranty coverage for • your name parts replaced under warranty. • your address Contact authorized dealers of this product. • model and serial numbers of your heater If they can’t supply original replacement •...
  • Page 43: Warranty

    THE WARRANTY Innovative Hearth Products Limited Three Year Warranty ("IHP") warrants your Superior™ brand Gas Log Set ("Product") to be free from defects in materials and workmanship at the time of manufacture. The logs and grate carry the Limited Three Year Warranty. After installation, if covered components manufactured by IHP are found to be defec- tive in materials or workmanship during the Limited Three Year Warranty period and while the Product remains at the site of the original installation, IHP will, at its option, repair or replace the covered components.
  • Page 44 WARRANTY KEEP THIS WARRANTY Model (located on product or identification tag) _____________________________ Serial No. (located on product or identification tag) __________________________ Date Purchased __________________________ Keep receipt for warranty verification. www.SuperiorFireplaces.US.com 126818-01A...
  • Page 45 NOTES _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ _____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ www.SuperiorFireplaces.US.com 126818-01A...
  • Page 46 1508 Elm Hill Pike, Suite 108 Nashville, TN 37210 126818-01 1-800-655-2008 Rev. A www.IHP.US.com 01/14 P126818-01 P126818-01...

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