Anaheim Automation Security+ 3850AD Owner's Manual

Garage door opener

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ANAHEIM GARAGE DOORS
GARAGE DOOR OPENER
Model 3850AD
For Residential Use Only
Owner's Manual
Please read this manual and the enclosed safety materials carefully!
Fasten the manual near the garage door after installation.
The door WILL NOT CLOSE unless the Protector System
aligned.
Periodic checks of the opener are required to ensure safe operation.
The model number label is located under the light lens on the left side panel of your
opener.
ANAHEIM, CA
®
®
is connected and properly
Complies with UL325
regulations effective
January 1, 1993

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Summary of Contents for Anaheim Automation Security+ 3850AD

  • Page 1 Complies with UL325 ANAHEIM GARAGE DOORS ANAHEIM, CA regulations effective January 1, 1993 ® GARAGE DOOR OPENER Model 3850AD For Residential Use Only Owner’s Manual Please read this manual and the enclosed safety materials carefully! ■ Fasten the manual near the garage door after installation.
  • Page 2: Table Of Contents

    TABLE OF CONTENTS Introduction Operation 26-33 Safety symbol and signal word review....2 Operation safety instructions ..... . 26 Preparing your garage door .
  • Page 3: Preparing Your Garage Door

    Preparing your garage door Before you begin: To prevent possible SERIOUS INJURY or DEATH: • Disable locks. • ALWAYS call a trained door systems technician if garage • Remove any ropes connected to garage door. door binds, sticks, or is out of balance. An unbalanced garage door may not reverse when required.
  • Page 4: Planning

    Planning Identify the type and height of your garage door. Survey your garage area to see if any of the conditions below apply to your installation. Additional materials may be required. You may find it helpful to refer back to this page and the accompanying illustrations as you proceed with the installation of your opener.
  • Page 5: Carton Inventory

    Carton Inventory Your garage door opener is packaged in two cartons which If anything is missing, carefully check the packing material. contain the motor unit and all parts illustrated below. Parts may be stuck in the foam. Hardware for installation Accessories will depend on the model purchased.
  • Page 6: Assembly

    ASSEMBLY STEP 1 Attach the Rail to the Motor Unit To avoid SERIOUS damage to opener, ONLY use bolts mounted in top of motor unit. To avoid installation difficulties, do not run the garage door opener until instructed to do so. •...
  • Page 7: Attach The Belt Cap Retainer

    ASSEMBLY STEP 3 Attach the Belt Cap Retainer To avoid possible SERIOUS INJURY to fingers from moving garage door opener: • Position the belt cap retainer over the motor unit belt • ALWAYS keep hand clear of belt pulley while operating pulley so the three holes in cap align with the three opener.
  • Page 8: Determine The Header Bracket Location

    INSTALLATION STEP 1 Unfinished Ceiling OPTIONAL Determine the Header Bracket CEILING Location MOUNT HEADER BRACKET Header Wall Vertical Centerline To prevent possible SERIOUS INJURY or DEATH: of Garage Door • Header bracket MUST be RIGIDLY fastened to structural Structural support on header wall or ceiling, otherwise garage door Supports might not reverse when required.
  • Page 9: Install The Header Bracket

    INSTALLATION STEP 2 Wall Mounting Holes Install the Header Bracket CEILING MOUNT ONLY You can attach the header bracket either to the wall above The nail hole is for position the garage door, or to the ceiling. Follow the instructions only.
  • Page 10: Attach The Rail To The Header Bracket

    INSTALLATION STEP 3 Attach the Rail to the Header Bracket • Position the opener on the garage floor below the header bracket. Use packing material as a protective Header Wall base. NOTE: If the door spring is in the way you’ll need help.
  • Page 11: Position The Opener

    INSTALLATION STEP 4 Position the Opener To prevent damage to garage door, rest garage door opener rail on 2x4 placed on top section of door. Follow instructions which apply to your door type as illustrated. SECTIONAL DOOR OR ONE-PIECE DOOR WITH TRACK A 2x4 laid flat is convenient for setting an ideal door-to-rail distance.
  • Page 12: Hang The Opener

    INSTALLATION STEP 5 Hang the Opener To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to structural supports of the Three representative installations are shown. Yours may garage. Concrete anchors MUST be used if installing ANY be different.
  • Page 13: Install The Smart Control Panel

    INSTALLATION STEP 6 ® Install the Smart Control Panel To prevent possible SERIOUS INJURY or DEATH from electrocution: Locate door control within sight of door, at a minimum • Be sure power is not connected BEFORE installing door height of 5 feet (1.5 m) where small children cannot reach, control.
  • Page 14: Install The Evercharge Standby Power System (Optional)

    INSTALLATION STEP 7 ® Install the EverCharge Standby Power ALWAYS wear protective gloves and eye protection when System (Optional) changing the battery or working around the battery compartment. • Make sure motor unit is unplugged. • Using a Phillips head screwdriver, remove the battery cover on the motor unit.
  • Page 15: Attach The Emergency Release Rope And Handle

    INSTALLATION STEP 9 Attach the Emergency Release Rope To prevent possible SERIOUS INJURY or DEATH from a falling and Handle garage door: • If possible, use emergency release handle to disengage • Thread one end of the rope through the hole in the top trolley ONLY when garage door is CLOSED.
  • Page 16: Install The Protector System

    INSTALLATION STEP 11 ® Install The Protector System Be sure power is not connected to the garage door opener BEFORE installing the safety reversing sensor. The safety reversing sensor must be connected and To prevent SERIOUS INJURY or DEATH from a closing garage aligned correctly before the garage door opener will door: move in the down direction.
  • Page 17 INSTALLING THE BRACKETS Be sure power to the opener is disconnected. Install and Figure 1 DOOR TRACK MOUNT (RIGHT SIDE) align the brackets so the sensors will face each other across the garage door, with the beam no higher than Door 6"...
  • Page 18 MOUNTING AND WIRING THE SAFETY REVERSING Figure 5 SENSORS • Slide a 1/4"-20x1/2" carriage bolt head into the slot on Wing Nut 1/4"-20 each sensor. Use wing nuts to fasten sensors to brackets, with lenses pointing toward each other across the door.
  • Page 19: Fasten The Door Bracket

    INSTALLATION STEP 12 Fasten the Door Bracket Fiberglass, aluminum or lightweight steel garage doors WILL REQUIRE reinforcement BEFORE installation of door bracket. Follow instructions which apply to your door type as Contact your door manufacturer for reinforcement kit. illustrated below or on the following page. A horizontal reinforcement brace should be long enough to be secured to two or three vertical supports.
  • Page 20 ONE-PIECE DOORS Please read and comply with the warnings and reinforcement instructions on the previous page. They apply to one-piece doors also. • Center the door bracket on the top of the door, in line with the header bracket as shown. Mark either the left and right, or the top and bottom holes.
  • Page 21: Connect Door Arm To Trolley

    INSTALLATION STEP 13 Connect Door Arm to Trolley Inner Trolley Follow instructions which apply to your door type as Outer Trolley illustrated below and on the following page. SECTIONAL DOORS ONLY Clevis Pin Make sure garage door is fully closed. Pull the emergency 5/16"x1"...
  • Page 22 ALL ONE-PIECE DOORS 1. Assemble the Door Arm: Figure 4 • Fasten the straight and curved door arm sections Door together to the longest possible length (with a 2 or 3 Ring Bracket hole overlap). Fastener Nuts Lock • Make sure the garage door is fully closed. Connect the 5/16"-18 Washers straight door arm section to the door bracket with the...
  • Page 23: Adjustment

    ADJUSTMENT STEP 1 Program the Travel Limits Without a properly installed safety reversal system, persons Travel limits regulate the points at which the door will (particularly small children) could be SERIOUSLY INJURED or stop when moving up or down. KILLED by a closing garage door. •...
  • Page 24: Set The Force

    ADJUSTMENT STEP 2 Set the Force Without a properly installed safety reversal system, persons The force setting measures the amount of force (particularly small children) could be SERIOUSLY INJURED or required to open and close the door. KILLED by a closing garage door. •...
  • Page 25: Test The Safety Reversal System

    ADJUSTMENT STEP 3 Test the Safety Reversal System Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. TEST • Safety reversal system MUST be tested every month. •...
  • Page 26: Operation

    WARNING OPERATION IMPORTANT SAFETY INSTRUCTIONS WARNING WARNING To reduce the risk of SEVERE INJURY or DEATH: READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS. If one control (force or travel limits) is adjusted, the other control may also need adjustment. ALWAYS keep remote controls out of reach of children.
  • Page 27: Using The Wall-Mounted Door Control

    (PROG) Learn Feature Using the Wall-Mounted Door Control The door control is equipped with a PROG <LEARN> THE SMART CONTROL PANEL ® button to assist in learning remote controls to the unit. Press the PROG <LEARN> button once to initiate LEARN Press the push bar Push mode and the display will show ‘Learn Remote Control -...
  • Page 28: Using The Remote Control

    The Remote Control Battery To prevent possible SERIOUS INJURY or DEATH: • NEVER allow small children near batteries. • If battery is swallowed, immediately notify doctor. To reduce risk of fire, explosion or chemical burn: • Replace ONLY with 3V2032 coin batteries. •...
  • Page 29: Evercharge Standby Power System (Optional)

    EverCharge Standby Power System ® (Optional) To reduce the risk of FIRE or INJURY to persons: OPERATING INSTR UCTIONS • Disconnect ALL electric and battery power BEFORE performing ANY service or maintenance. 1. Test the installed battery with the motor unit. •...
  • Page 30: To Open The Door Manually

    To Open the Door Manually Care of Your Opener MAINTENANCE SCHEDULE Once a Month To prevent possible SERIOUS INJURY or DEATH from a falling garage door: • Manually operate door. If it is unbalanced or binding, call • If possible, use emergency release handle to disengage a trained door systems technician.
  • Page 31: Having A Problem (Troubleshooting)

    Having a Problem (Troubleshooting) NOTE: Always unplug battery prior to troubleshooting. 1. My door will not close and the light bulbs blink on Bell Wire my motor unit: The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction.
  • Page 32: Diagnostic Chart

    Bell Wire Diagnostics Located On Installed Safety Reversing Motor Unit Sensor “Learn” Button LED or Diagnostic Your garage door opener is programmed with self-diagnostic capabilities. The “Learn” button/diagnostic LED will flash a “Learn” Button Safety Reversing Sensor number of times then pause signifying it has found a potential issue.
  • Page 33: Smart Control Panel Messages

    ® Smart Control Panel Messages The following messages are contained within the Smart Control Panel ® and may appear during the operations of the unit: Meaning: This message will appear if the safety reversing sensors are out of Message alignment, if they are blocked or if the wiring is disconnected. To clear message from SAFETY SENSORS door control do the following: CHECK ALIGNMENT,...
  • Page 34: Programming

    PROGRAMMING NOTICE: If this Security ✚ ® garage door opener is operated with a non-rolling code remote control, the technical measure in the receiver of the garage door opener, which provides security against code-theft devices, will be circumvented. The owner of the copyright in the garage door opener does not authorize the purchaser or supplier of the non-rolling code remote control to circumvent that technical measure.
  • Page 35: To Add, Reprogram Or Change A Keyless Entry Pin

    To Add, Reprogram or Change a Keyless Entry PIN NOTE: Your new Keyless Entry must be programmed to operate your garage door opener. USING THE “LEARN” BUTTON USING THE DOOR CONTROL 1. Press and release the “learn” button NOTE: This method requires two people if the Keyless on motor unit.
  • Page 36: Repair Parts

    REPAIR PARTS Rail Assembly Parts PART DESCRIPTION 4A1008 Master link kit 41B5424 Belt pulley bracket 41B3869-3A Complete trolley assembly 2777BD One-piece Rail 7 feet (2.1 m) 2778BD One-piece Rail 8 feet (2.4 m) 2770BD One-piece Rail 10 feet (3 m) 41A5434-11 Full belt assembly 41B4103 Tensioner assembly...
  • Page 37: Motor Unit Assembly Parts

    Motor Unit Assembly Parts PART PART DESCRIPTION DESCRIPTION 41C76 Belt cap and sprocket 41A6231 End panel with battery door and screw 41B4245 Line cord 41C190 Transformer and harness 41B4375-3 Terminal block with screws 41D504-12 Cover 41A6281 Wire harness kit 108D79 Light lens 41D794 Motor with travel module...
  • Page 38: Accessories

    Tells you if your garage door is open or Provides backup power to the garage closed. Monitors up to 4 garage doors door opener. For use with model by adding additional sensor modules. 3850AD only. 395LM Remote Light Control 975LM Laser Park Assist:...
  • Page 39: Notes

    NOTES...
  • Page 40: Repair Parts And Service

    TO ORDER REPAIR PARTS, CALL OR WRITE: Anaheim Door 4900 E. LaPalma Anaheim, CA 92807 Phone: 1-714-779-1919 © 2010, The Chamberlain Group, Inc. 114A3558E All Rights Reserved...

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