Alexor PC9155-433/868 Installation Manual page 77

Trouble [2] AC Failure
AC Failure
Trouble [3] Telephone Line Trouble
Telephone Line Trouble
Trouble [4] Failure to Communicate
Failure to Communicate
Trouble [5] Device Fault
1st press - Zone Faults
2nd press - Keypad Faults
3rd press - Siren Faults
Trouble [6] Device Tamper
1st press - Zone Tampers
2nd press - Keypad Tam-
pers
3rd press - Siren Tampers
No AC at panel AC input terminals.
Phone line voltage at TIP, RING on main
panel less than 3V
DC.
Panel fails to communicate one or more
events to central station.
Press [5] to determine specific devices with a fault trouble
Hard-wired zone fault condition present.
A short circuit is present on one or more
zones with double end-of-line resistors
enabled.
One or more wireless devices have not
checked in within the programmed time.
Press [6] to determine specific zones with a tamper trouble
An open circuit is present on one or more
zones with double end-of-line resistors
enabled.
A tamper condition is present on one or
more wireless devices.
• Verify voltage measured across AC terminals is 16-18VAC.
Replace transformer if required.
Measure the voltage across TIP and RING on the panel:
• No phone off-hook – 50VDC (approx.).
• Any phone off-hook – 5VDC (approx.).
Wire incoming line directly to TIP and RING.
• If trouble clears, check wiring or the RJ-31x phone jack.
Connect a handset to TIP and RING of the control panel. Monitor for the
following conditions:
Continuous dial tone
• Reverse TIP and RING.
Recorded operator message comes on
• Verify correct phone number is programmed.
• Dial the number programmed using a regular telephone to
determine if a [9] must be dialed or if 800 service is blocked.
Panel does not respond to handshakes
• Verify the format programmed is supported by the central station.
Panel transmits data multiple times without receiving a handshake
• Verify that the account number and reporting codes are correctly
programmed.
Contact ID and Pulse formats
• Program a HEX [A] to transmit a digit [0].
SIA format
• Program a digit [0] to transmit a digit [0].
GSM/Ethernet
• Refer to the TL260GS/TL265GS/GS2060/GS2065 Installation
Manual for troubleshooting actions.
• Ensure fire zones have a 5.6K resistor (Green, Blue, Red)
connected.
• Remove the wire leads from I/O and AUX- terminals and measure
the resistance of the wire leads.
Connect a 5.6K resistor (Green, Blue, Red) across the I/O and AUX-
terminals. Verify the trouble condition clears.
Perform a module placement test – verify the wireless device is in a good
location.
• If bad test results occur, test the wireless device in another location.
• If the wireless device now tests good, the original mounting location
was bad.
• If the wireless device continues to give bad test results replace the
wireless device.
• Remove the wire leads from I/O and AUX- terminals and measure
the resistance of the wire leads.
• Connect a 5.6K resistor (Green, Blue, Red) across the I/O and
AUX- terminals.
• Verify the trouble condition clears.
• Ensure device cover is secure.
• Ensure device is correctly mounted for wall tamper operation,
violate, then restore the tamper.
• If tamper condition persists then replace wireless device.
6-4
6 Testing & Troubleshooting