TiVo Premiere Manual page 103

Troubleshooting
• Move the wireless network adapter to a higher position, or
give it a better line of sight to your wireless access point
(router).
• Reduce the distance between the wireless network adapter
and the wireless access point. Wireless networks typically
have a range of 100 to 300 feet, but distances can vary based
on walls, floors, and other obstructions. It may be necessary
to adjust the location adapter of your wireless access point or
router to be closer to the network adapter attached to your
TiVo Premiere.
• Consider adding a signal booster to your network (available
from some wireless equipment manufacturers).
Check network name. In Wireless Settings (from TiVo Central
•
select 'Messages & Settings,' then 'Settings,' then 'Network &
Phone,' then 'Change Network Settings'), check that the
network name (SSID) for your wireless access point is listed
correctly.
Audio and Video
How do I get rid of the bars at the top & bottom or sides of the
picture?
Letterbox bars (at the top & bottom) and side bars may be added to a
show by the broadcaster, by the TiVo Premiere, or by your TV. In
94
some cases, it may be difficult to determine the source of the bars in
order to determine how to eliminate them.
• Set the TiVo Premiere's Letterbox Color to gray. From
'Messages & Settings,' select 'Settings,' then 'Video,' then
'Letterbox Color.' Since most broadcasters add black bars,
making the TiVo Premiere bars gray will help you determine the
source of the bars.
• Make sure your TV Aspect Ratio is set correctly. From
'Messages & Settings,' select 'Settings,' then 'Video,' then 'TV
Aspect Ratio.'
• Use the ZOOM button on the TiVo remote to find an Aspect
Correction mode that minimizes the bars.
• Check your TV's owner's manual for information about how it
may be adding letterbox or side bars to the picture.
The audio and video are out of sync.
• The audio and video may re-sync if you change channels.
• You may be able to re-sync audio and video by pressing the
INSTANT REPLAY button on the remote control.
• Press the TiVo button to go to the TiVo Central
press the LIVE TV/SWAP button to return to live TV.
• Verify that all your audio and video cable connections are
secure. Make sure cables are connected from the OUT jack of
®
screen, then