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TiVo Media Device Manual

TiVo Media Device Manual

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Summary of Contents for TiVo Media Device

  • Page 1 TiVo Media Device ® Viewer’s Guide Discover and enjoy the TiVo service ®...
  • Page 2 Remote Control Tips Your TiVo Remote ® Remote Active Light TiVo Button Program your TiVo remote to control your TV or A/V receiver. See Your TiVo Arrow Buttons Some buttons on your TiVo remote Remote to the left. are programmable: Live TV...
  • Page 3 (New Zealand) and subject to terms and conditions. 4. To connect the media device to your television by using the cables included in this carton or by purchasing an HDMI cable (sold separately). 5. To follow the guidelines in this manual. This will ensure continued access to all of your TiVo features.
  • Page 5 Welcome ®...
  • Page 6 TiVo Remote Control device is protected under U.S. Pat. Nos. D424,061; on, downloaded to or transferred to or from your TiVo Media Device for D424,577; D431,552; D433,403 and D463,788. Other patents pending.

  • Page 7: Table Of Contents

    Index ........123 Transferring Videos to Your Media Device ....49...
  • Page 8 HDMI. The best quality AV connection which enables High Definition (HD) pictures and digital sound. HDMI cables are sold separately. Please note that in New Zealand HDMI is the only connection that provides HD picture ® quality out of the TiVo Media Device.

  • Page 9: Using This Guide

    “tunes” to that channel. The TiVo Media Device is a “dual tuner” device, meaning that it has two tuners inside. 2. Connect your TiVo Media Device. If the TiVo service is the brains, the TiVo Media Device is the body. Use the Start Here Service updates.

  • Page 10: Understanding Hdtv

    TV is capable of displaying. audio have six audio channels, each of which can be heard on The TiVo Media Device receives video signals in any of the four one of six separate speakers. To hear Dolby Digital audio, use an broadcast formats (1080i, 720p, 576p, and 576i).
  • Page 11 Media Device offers three types of form ts that control ® Choose the video output format you want the media device to use how broadcast signals are converted—if at all—for display on your based on the formats your TV can display. Check your TV’s owner’s manual to be sure of your TV’s capabilities.

  • Page 13: Chapter 1: The Basics In 4 Short Tours

    The Basics in 4 Short Tours Tour One: Playing with Live TV Tour Two: Recording Programs Tour Three: Your List of Recordings Tour Four: Finding Great Entertainment More Cool Things You Can Do ®...

  • Page 14: Tour One: Playing With Live Tv

    TiVo When you’re watching a program as it’s broadcast, you’re watching live TV. In this tour, we’ll ® take a look at how you can control live TV. So turn on your TV and grab your TiVo remote! ®...

  • Page 15: Changing Channels

    Watching and Recording Two Shows At Once The TiVo ® Media Device is capable of recording two different live TV channels at the same To see what’s showing on the other time—one on each of its two tuners. Go ahead, try it: tuner, press INFO to view the ®...
  • Page 16 The Basics in 5 Short Tours • Tired of channel surfing? Press GUIDE to display the program guide. Highlight any program and press SELECT. If the program is on now, the channel changes. If the program is on later, you’ll see options to record that program. See “The Program Guide”...

  • Page 17: Tour Two: Recording Programs

    A Season Pass recording automatically records every episode of the series that airs on the selected channel—even if the time slot changes! Search by Title Know the title of a program you want to record? Finding it is easy. Grab your TiVo remote! 1. Press the TiVo button to see the TiVo Central ™...
  • Page 18 The Basics in 5 Short Tours 5. Keep entering letters until you see “Mythbusters” in the list. You may see multiple listings if the program airs on more than one channel. 6. Press the RIGHT arrow until you move off the grid of letters to the list of programs. Press the UP or DOWN arrow to highlight “Mythbusters”...
  • Page 19 The Basics in 5 Short Tours You can cancel the recording of any episode by highlighting the title in the To Do List and pressing CLEAR. You can delete the entire Season Pass or change recording options using the Season Pass Manager. See “Using the Season Pass Manager”...

  • Page 20: Tour Three: Your List Of Recordings

    List corresponding to the Tours in this complete list of recordings. No more searching through unlabeled videotapes! chapter. 1. To go to the Now Playing list, press the TiVo button twice, or select Now Playing List from the TiVo Central ™...
  • Page 21 Recently Deleted folder at the bottom of the Now Playing list. To turn Groups on: 1. From Now Playing, press ENTER on your TiVo remote to see Now Playing Options. 2. Select Groups, then press the RIGHT arrow to choose On. Then select View Now Playing List With These Options.
  • Page 22 The Basics in 5 Short Tours who also appears in a series, and you have a Season Pass for that series. Each episode of the series will appear in two folders—one for the WishList search and one for the Season Pass recording.

  • Page 23: Tour Four: Finding Great Entertainment

    The Basics in 5 Short Tours Tour Four: Finding Great Entertainment The TiVo service makes it easy for you to find what you want to watch by responding to your ® interests and collecting the best the television networks have to offer.
  • Page 24 Thumbs Up (great!) or three Thumbs Down (terrible!). Thumbs Up. TiVo Suggestions uses these ratings to create a list of programs you might like. The more shows you rate over time, the better TiVo Suggestions will get at finding interesting programs for you.
  • Page 25 The Basics in 5 Short Tours 1. Press the TiVo button to go to the TiVo Central screen. Select Find Programs, then TiVo Suggestions to view a list of programs the TiVo service suggests you might like. The list of programs is ranked, so shows you’re more likely to enjoy are near the top.

  • Page 26: More Cool Things You Can Do

    Extend Live Recording setting. See “Recording Settings” in Chapter Schedule Recordings from the Web using TiVo Genie. Your co-worker just told you about a must- see program that’s on tonight, but you won’t make it home in time to set up a recording. No problem! You can go online (www.mytivo.com.au...
  • Page 27 The Basics in 5 Short Tours the inside front cover of this guide for instructions on programming your TiVo remote to control the power, volume, and input selection on your TV. Record From a Preview. See a good preview? Record the show! If you’re watching live TV and a promotion comes on for an upcoming program, you may see an iPreview ™...
  • Page 28 The Basics in 5 Short Tours...

  • Page 29: Chapter 2: Finding Programs

    Finding Programs Finding Programs to Record ™ Finding Programs Using a WishList Search ™ Season Pass and Repeating Recordings Managing Recordings with the To Do List Setting Recording Options ®...

  • Page 30: Finding Programs To Record

    A portion of the current channel’s broadcast is always being saved, even when you’re not recorded or may have other recording. When you change channels on the tuner you’re watching, the media device clears the recording restrictions due to copy saved portion and starts saving again on the new channel.
  • Page 31 4. Highlight the program’s title in the list, then press SELECT to watch the program or RECORD to record it. 5. If recording, on the screen that appears, select Record This Showing. After the TiVo service schedules the recording, you’ll return to the guide.
  • Page 32 Other buttons on the TiVo remote have special functions on the grid. The CLEAR button erases everything; BACK erases one letter at a time; FORWARD inserts a space. Replace hyphens ( - ), slashes ( / ) and periods ( .
  • Page 33 Record by Time or Channel If you don’t remember the exact name of a program, but you know what time or channel it’s on, use Record by Time or Channel. Press the TiVo button to go to the TiVo Central screen, ®...
  • Page 34 UP/DOWN arrows to change the current selection. Press the RIGHT arrow or monologue of a late night talk show. SELECT. 5. You’ll see a confirmation screen. The TiVo Media Device shows a “best guess” program ® title based on guide listings for that time and channel. Select Record This Showing.

  • Page 35: Finding Programs Using A Wishlist Search

    For example, you could create a Category Only WishList search for the category Movies and subcategory Comedy. You could then occasionally browse a list of all comedy movies airing in the next week. The list is updated each time your media device connects to the TiVo service.
  • Page 36 (available in the grid Your results would include James Bond movies starring Sean Connery as Agent 007! under the letter W). 4. The TiVo ® service automatically assigns a name to your WishList search. If you’d like to assign a different name, select WishList Name.
  • Page 37 Finding Programs 6. On the final WishList Search screen, you can view upcoming episodes matching your search criteria, set up your Wishlist search to auto-record programs matching your search criteria, or edit or delete your Wishlist search. Using the Asterisk (*) in WishList™ searches When using the asterisk (*), be as To search for similar words in a Keyword or Title WishList, use the asterisk (*) as a wild card specific as possible.
  • Page 38 Finding Programs • Any other marks, such as apostrophes ( ’ ) and ampersands ( & ), are ignored. For example, you would use the keyword phrase 6 OCLOCK NEWS to search for the title “6 O’Clock News.” (Note that commas ( , ) in titles and keywords are also ignored, except in an actor or director WishList search, where they are essential.) ™...

  • Page 39: Season Pass And Repeating Recordings

    Parental Controls. If Parental Controls are on when you schedule a repeating recording, the media device checks its current program information to see if any upcoming program violates a Parental Control. If it does, the media device requires the password to continue. •...
  • Page 40 3. Use the UP/DOWN arrows to move the selected title up or down in the list. Because the TiVo Media Device is a dual tuner media device, recording conflicts should be minimised. If you have Overlap Protection turned on (see “Overlap Protection”...
  • Page 41 Finding Programs Editing a Repeating Recording You can also view/change recording options, view upcoming episodes, or cancel Season Passes or auto-recording WishList searches with the Season Pass Manager. Highlight the program ™ ™ title and press SELECT to view available options.

  • Page 42: Managing Recordings With The To Do List

    The To Do List shows all your scheduled recordings and lets you change recording options or cancel recordings. Viewing the To Do List View the To Do list by pressing the TiVo button to go to the TiVo Central screen, then select ®...

  • Page 43: Setting Recording Options

    Finding Programs Setting Recording Options Recording options let you customise each recording, so you always get the results you want. You can set recording options when you first schedule a recording, or by selecting a program title from the To Do List or the Season Pass ™...
  • Page 44 If the Extend Recordings setting is turned on, the values displayed for the last two recording options—Start Recording and Stop Recording—will be based on schedule information the TiVo service receives from the program guide. You can still adjust the Start Recording and ®...

  • Page 45: Chapter 3: Watching Programs

    Watching Programs The Status Bar The Channel Banner The Program Guide ®...

  • Page 46: The Status Bar

    30, or 60 minutes apart depending on the length of the program. The green segment represents the part of the program saved by the media device. The media device automatically saves up to 30 minutes of live TV. You can move backward and forward through the saved portion of a live program.

  • Page 47: The Channel Banner

    It has information about the program you’re watching, and classifications, and other information. service. shortcuts to other useful features of the TiVo ® To view the channel banner while watching a live or recorded program, press INFO.

  • Page 48: The Program Guide

    The TiVo ® Media Device’s program guide lets you see what’s on, change channels, schedule recordings, and more—all while you’re watching live TV. Program Guide Data is available for most but not all channels in New Zealand. See website for the latest information.
  • Page 49 Filtering. A filter excludes some programs from the guide, so you can easily find the shows you want. When you want to see all channels and programs in the guide, turn filtering off. Style. Choose between the TiVo ® Live Guide and Grid Guide styles, shown on the next page.
  • Page 50 Watching Programs ® TiVo Live Guide Title, date, time the program airs, and classification Program description Day and time Selected channel Channel numbers and Channel list and channel call letters category filter Guide options (Press ENTER to set) currently in use...

  • Page 51: Chapter 4: Doing More With Your Media Device

    Doing More with Your Media Device Entertainment at Your Fingertips— Converting Shows for Your Portable Home Networking Package Device Multi-Room Viewing Expanding Your Recording Capacity 56 Listening to Music Additional Features Viewing Photos Transferring Recordings to Your PC or Transferring Videos to Your Media Device ®...

  • Page 52: Entertainment At Your Fingertips-Home Networking Package40

    ® Media Device is constantly working to find you all of your favourite entertainment. But there’s more to your TiVo Media Device than just recording programs—much more. Your media device is really a powerful entertainment centre, providing you with access to a whole new world of digital entertainment, both broadcast and...
  • Page 53 5. Follow the on-screen steps to complete activation of your Home Networking Package. Note: If you have not activated your TiVo Media Device you will need to do this first. If you purchased the Home Networking Package and a TiVo Media Device at the same time you will need to wait until you receive the TiVo Media Device before continuing.

  • Page 54: Multi-Room Viewing

    40 for more information). 2. Go to the media device that you want to transfer shows to. For this example, let’s call it the Bedroom media device. 3. At the bottom of the Bedroom media device’s Now Playing List, highlight the media device you want to transfer shows from.
  • Page 55 PAUSE on the program you were watching before opting to transfer from a paused location.) 1. From the receiving media device’s “Now Playing List,” select the sending media device. 2. Press SELECT on the show you want to transfer, then select “Transfer from the paused point.”...

  • Page 56: Listening To Music

    40) on a home computer that is connected to the same home Published music and photos aren’t network as your TiVo Media Device. We do not support or authorise the use of the particular copied to your media device, so they TiVo Desktop application that is available for download by US customers in the US.

  • Page 57: Viewing Photos

    View photos and slideshows stored on your computer from the comfort of your couch! Just like you need to publish your music to listen to it on your TiVo Media Device, you must also publish your photos to view them on your TV. Publishing your photos means making photo files available to stream over your home network to your TiVo Media Device.
  • Page 58 Add. Your photos are available for viewing! 5. On your TiVo ® Media Device, select Music, Photos, & Showcases from the TiVo Central ™ screen. 6. Select the menu item that resembles “Photos on [Computer name].” The exact name will differ depending on how your computer is named.

  • Page 59: Transferring Recordings To Your Pc Or Mac

    Transferring Recordings to your PC Using the TiVo Desktop application, the TiVoToGo feature enables you to transfer a program that you have recorded on a TiVo Media Device to your PC so you can watch your favourites on your PC. Here's how: 1.
  • Page 60 40) and the installation of third-party software called Roxio Toast 10 Titanium or Popcorn on a Mac that is connected to the same home network as your TiVo Media Device. We are not responsible for and do not warrant the use, behaviour, or performance of such third party software.

  • Page 61: Transferring Videos To Your Media Device

    TiVo Media Device for viewing. 1. Locate the videos on your PC that you’d like to view on your TiVo Media Device. These can be home movies, videos downloaded from the web, or any other video files, as long as they are either MPEG-2 or .tivo files.
  • Page 62 TiVo Media Device. Instead, you can access videos in any folder (like podcast or music video folders) and watch them on your TiVo Media Device. And, if you have video files or podcasts that automatically download to your PC, you can use TiVo Desktop Plus to deliver these videos directly to your TiVo Media Device’s Now Playing List–automatically.
  • Page 63 MUST make sure that your TiVo account is linked to TiVo ® Desktop Plus. To do this, click File > Link to my TiVo Account in TiVo Desktop Plus. • How many videos from this folder to keep on the media device (if auto-transferring) •...
  • Page 64 40) and the installation of third party software called Roxio Toast 10 Titanium or Popcorn on a Mac that is connected to the same home network as your TiVo Media Device. We are not responsible for and do not warrant the use, behaviour, or performance of such third party software.

  • Page 65: Converting Shows For Your Portable Device

    If your portable device does not sync with Windows Media Player, recordings transferred to TiVo Desktop’s Now Playing List need to be converted to a format that your portable device can read. You can convert individual recordings, or you can set this to happen automatically to all recordings in the Now Playing List.
  • Page 66 • If you want TiVo Desktop to delete the original recording from the My TiVo Recordings folder after the conversion for your portable device is complete, check the box next to Delete the Original Transferred Files After Conversion. This avoids storing multiple copies of the same recording on your computer.
  • Page 67 For Mac users, this feature requires the purchase of the Home Networking Package (see page 40) and the installation of third party software called Roxio Toast 10 Titanium or Popcorn on a Mac that is connected to the same home network as your TiVo Media Device. We are not ®...

  • Page 68: Expanding Your Recording Capacity

    Optional Features Expanding Your Recording Capacity To find out how to increase your recording capacity go to www.mytivo.com.au/support (Australia) or www.mytivo.co.nz/support (New Zealand). You can search using the key word “expand.”...

  • Page 69: Additional Features

    Media Device will automatically check-in with the TiVo service from time to time. If there are any new features available for your TiVo Media Device these will be automatically downloaded and installed. These features can be anything from additional free games and applications, to additional content and programming and other services that may be charged on a per use basis.
  • Page 70 Optional Features...

  • Page 71: Chapter 5: Settings

    Settings Audio Settings External Storage Channel Settings Video Settings Display Settings ® TiVo KidZone Parental Controls Account & System Information Network Settings Restart or Reset System Recording Settings Standby Remote & Device Settings ®...

  • Page 72: Audio Settings

    Digital. If you have an A/V receiver or home theatre system that supports Dolby Dolby Digital audio, use this setting to choose how the media device will record and output digital audio. Check your A/V receiver or home theatre system manual for its capabilities.

  • Page 73: Channel Settings

    “Channel Scan” below for details.) The media device adds channels found during the scan to the Channel List, and, in most cases, selects them as one of the channels you receive. (A channel is selected if it has a check mark next to it.) At times, the media device may find multiple channels with the same channel...
  • Page 74 If the meter displays orange boxes, the signal level and video quality are moderate. If the meter displays red boxes, the signal level is either too low (four red boxes) or too high (all red boxes). For help improving the signal quality, go to the TiVo Central screen, then click Messages & Settings, then Troubleshooting.

  • Page 75: Display Settings

    Clear Banner Quickly. • Displays on the Front of the Media Device. You can change the display of the media device’s LEDs (the lights on the media device’s front panel). The LEDs (light emitting diodes) indicate when the media device is receiving power, recording, or receiving information over the broadband connection, as well as which video output format is selected.

  • Page 76: Parental Controls

    Use Parental Controls to set limits on movie and television classifications, to lock specific channels, and to prevent viewing of recorded programs that violate Parental Controls. From the Controls, indicated by the padlock icon. TiVo Central ™ screen, select Messages & Settings, then Settings, then Parental Controls.
  • Page 77 Settings • Auto Re-lock. When Parental Controls are temporarily turned off, they re-lock automatically after four hours of no remote control activity. Parental Controls won’t re-lock in the middle of a show. Use this setting to disable Auto Re-lock. • Change the Password.

  • Page 78: Network Settings

    ® Connect to the TiVo device connects to the TiVo service automatically, usually once a day. After you start the connection, the status of the connection is displayed. You can watch live TV, set up recordings, and search for programs while the connection is in progress.
  • Page 79 Enter Wireless Network Name. This screen lists the names of nearby wireless networks that You must use capital and lowercase your media device has been able to identify. If you have a wireless router (or wireless access letters appropriately when entering a point) and you did not set a network name, your network is probably using a name supplied ®...

  • Page 80: Recording Settings

    This helps to ensure that you won’t miss the endings when programs run later than the advertised finish time. The TiVo service also automatically adjusts the start time of programs following extended programs. The Extend Recordings setting applies to all recordings.
  • Page 81 Sometimes, live events (like sporting events) may go into overtime; this unscheduled overtime will not be accounted for by the Extend Recordings setting. When the Extend Live Recordings setting is turned on, the media device will remind you to add extra time when recording live events.

  • Page 82: Remote Control

    Network Remote Control www.mytivo.com.au/support (Australia) or • The network remote control feature allows your TiVo Media Device to be integrated with www.mytivo.co.nz/support (New Zealand) home-automation and entertainment control devices on your network. If your home is for help.
  • Page 83 System Information. Press the DOWN arrow until you see Remote Address. Shield the front 3. Move the DVR SWITCH to 1, then point the remote away from media device #1 and cover of media device the front end of the remote with your hand.
  • Page 84 “1.” Press the RIGHT arrow. On screen, the Remote Address changes to “1.” 6. Side 1 now controls media device #1 only. You can test this by pressing the TiVo button. 7. Set up side 2 of the DVR SWITCH (or side 2 might still control both media devices). First, make sure your TV is displaying media device #2.

  • Page 85: External Storage

    Settings 4. To complete the reset, move the DVR SWITCH to 2 and repeat steps 2 and 3. External Storage Use this screen when you want to add or remove an external storage device. Visit www.mytivo.com.au/expand (Australia) or www.mytivo.co.nz/expand (New Zealand) for more information on external storage solutions.

  • Page 86: Video Settings

    Zoom mode. Letterbox Colour Choose which colour the TiVo Media Device should use when it adds letterbox or side bars to the picture: gray or black. Changing the colour of the bars can be useful if you’re trying to...
  • Page 87 Media Device receives video signals in any of the four broadcast formats (1080i, ® 720p, 576p and 576i). Use this screen to choose which format you want the TiVo Media Device to use when sending video to your TV. Consult your HDTV’s owner’s manual for the formats it supports.
  • Page 88 Settings Using the Format Button You can press the Format button on the front of the media device to change the Video Output Fixed Native Hybrid 576i 576p 720p 1080i 1080p format. When you first press the Format button, the current Video Output format will be displayed on the front of the media device.

  • Page 89: Tivo ® Kidzone

    Parental Controls settings and turns off Parental Controls. Turning on KidZone To get started with KidZone, go to the TiVo Central™ screen, select Messages & Settings, then Get TiVo KidZone. Create a password, and you’re ready to go. Initially, in Australia, only...
  • Page 90 – You cannot use the numbered buttons to change channels, and you cannot use the Live TV button on the remote control to switch between the media device’s tuners. Adding Programs to KidZone From KidZone Now Playing, select Add Programs and Change Settings. You’ll find the following options for adding programs: •...
  • Page 91 • Find Programs to Record or Hide. Use this option to find programs just as you would outside of KidZone. When you select a program to hide, select Options and set the Allow in TiVo ® KidZone option to “No.”...
  • Page 92 Select Exit TiVo KidZone from the top of KidZone Now Playing. You must enter the ® password to exit KidZone.The media device automatically re-enters KidZone after 4 hours of no TiVo remote activity. Turning off KidZone If KidZone is not for you, then you can turn it off from the KidZone Settings screen. From KidZone Settings, select Turn off KidZone.

  • Page 93: Messages

    From time to time, you may receive messages from the TiVo service or internal alerts from ® your media device. Messages may alert you to new TiVo service features, important TV schedule changes, or other information. When you receive a new message, the TiVo Central ™...

  • Page 94: Account & System Information

    Do not share this key with anyone outside your household. You will need to enter this key when you install TiVo Desktop or use other home networking features of your TiVo Media Device. •...

  • Page 95: Restart Or Reset System

    Messages & Settings, then Restart or Reset System. ™ Options on this screen allow you to restart your media device, erase information, or restore original factory settings. Selecting any of these options displays a warning. To continue, press the THUMBS DOWN button three times, then ENTER.

  • Page 96: Standby

    When the media device is in Standby: • Your TV shows a black screen, and the lights on the front of the media device go out. • Programs that are being recorded or are scheduled to record will still be recorded.

  • Page 97: Chapter 6: Accessories

    Accessories Home Networking ® TiVo Expander Drive ® TiVo Wireless Adaptor ®...

  • Page 98: Home Networking

    The Home Networking Package enables you to start using your TiVo Media Device with your computer. Share programming between your TiVo Media Device and your computer, stream music and photos to your TiVo Media Device, and take TiVo recordings on the road with compatible portable devices, such as an iPod or PlayStation Portable.
  • Page 99 Note: After your purchase of the Home Networking Package, it will take between 2 and 24 hours for your TiVo Media Device to receive the Media Access Key. This can be found by navigating on your TiVo to TiVo Central > Messages & Settings > Account & System Information >...

  • Page 100: Tivo ® Expander Drive

    Expander Drive ® When the hard drive storage on board is not enough–there is a solution! The TiVo Expander Drive from Western Digital. Now you can add 1TB of additional space to the existing storage on your TiVo Media Device.

  • Page 101: Tivo ® Wireless Adaptor

    Have a wireless connection in your home? Have one less cable behind your television set with the TiVo Wireless Adaptor. Easy to use and unobtrusive, your TiVo Media Device can have access to all of the broadband features without the cable connection.
  • Page 102 Accessories...

  • Page 103: Chapter 7: Troubleshooting

    Troubleshooting Customer Support Troubleshooting Index ®...

  • Page 104: Customer Support

    ® This chapter contains troubleshooting for questions about: your first media device, you probably have a few questions. Here’s Connecting Your Media Device....93 how you’ll always be able to find answers:...
  • Page 105 To complete Guided Setup, the TiVo Media Device needs to I don’t see the Welcome screen when I plug in my connect to the TiVo service. To do this, the media device uses a media device for the first time.
  • Page 106 ® service delivered to my media device? • The TiVo Media Device is designed to be used exclusively with the TiVo service, which is available to you free of charge. The • The media device automatically makes regular connections to...
  • Page 107 If you are in a coverage area, check you have a UHF aerial and and view Live TV, you must re-run Guided Setup and select that the RF (aerial) cable to your TiVo media device is your new country. connected to it. Again, if unsure we recommend you call a TV I am not receiving certain channels.
  • Page 108 Try changing the position of the DVR SWITCH on the remote control. • If the red light on the remote flashes, but the media device does not respond, try resetting the DVR SWITCH to a remote address of 0 (zero). This allows the TiVo remote to control any TiVo Media Device.
  • Page 109 Do the lights seem to respond (i.e., blink or flash) when you press any button on the remote? If lights on the front of the media device do not respond to the remote, restart your media device by unplugging it, waiting 15 seconds, then plugging it back in.
  • Page 110 If your media run only.” You’ll collect only new episodes. You’ll also be less device will be full at some point in the future, the TiVo service likely to run out of space in Now Playing and less likely to informs you and suggests options—such as allowing some...
  • Page 111 There aren’t any shows listed in the program guide. discover so that we can work with our providers to correct them. • Your media device may not have program information. See the See the Customer Support contact information at the beginning question “I can’t find my program in the guide, even though I...
  • Page 112 Program Guide Data is available for most but not all channels in New Zealand. See website for the latest information. The Season Pass, WishList and TiVo Genie features will not work in relation to programs on the channels which do not display their program...
  • Page 113 Program Guide Data is available for most but not all channels in New Zealand. See website for the latest information. The Season Pass, WishList and TiVo Genie features will not work in relation to programs on the channels which do not display their...
  • Page 114 Now Playing and less likely to there is a conflict? encounter conflicts. • The media device gives each repeating recording a priority. You can resolve some conflicts in favour of preferred programs using...
  • Page 115 WishList™ Search even though I know it’s on. What does it mean when my media device says • The media device uses your received channel list to search for programs. To check that the program’s channel is selected as programs will be deleted earlier than planned? one of your received channels, go to Messages &...
  • Page 116 The Overtime Scheduler has two options: Start device makes a successful connection to the TiVo service, and Recording and Stop Recording. Both are available on the then will start again. If your media device lost power while it...
  • Page 117 • Go to the Now Playing List, select the recording, then select new time zone or country, change your media device’s settings Change Recording Options. On the Recording Options by repeating Guided Setup. To connect to the TiVo service at screen that appears, select Stop Recording.
  • Page 118 There may have been a channel changing problem, or a power outage may have affected the recording. • Make sure the media device is connecting to the TiVo service. From TiVo Central select Messages & settings, then Settings, then Network, then Connect to the TiVo Service Now.
  • Page 119 If you chose to record the program only if it did not conflict with that did not conflict with other programs. Check the To Do List other recordings at the same time, the media device may have to determine whether the program is still scheduled to record.
  • Page 120 ® Colour. Since most broadcasters add black bars, making the through three modes: media device bars gray will help you determine the source of the • In FULL mode, the picture is stretched to fill the entire TV screen, bars.
  • Page 121 Reset System, then Restart the Media Device. On the Restart the • Use the FORMAT button on the front of the media device to Media Device screen, press the THUMBS DOWN button three cycle through the various video output formats.
  • Page 122 I see a gray screen with a message that says “Searching for signal.” Your media device is having trouble tuning to the channel you are on. Follow these steps to restore the video: • Try adjusting your antenna.
  • Page 123 • Check your network cable. The network cabling could be You can make the media device connect to the TiVo service at any defective. If you have another Ethernet cable available, try that. time. Go to the TiVo Central ™...
  • Page 124 • Check Static IP Address. If you assigned an IP address to your from the back of your media device, wait 10 seconds, then plug media device, check that its IP address is unique on your it back in. Make sure the cable is pushed all the way in;...
  • Page 125 Troubleshooting • Make sure the wireless adaptor is placed well away from the media device’s power supply, or power strips, or surge protectors. Any of these may cause interference and reduce signal strength. Some household appliances, such as microwave ovens and 2.4 GHz cordless phones (even a neighbour’s cordless phone), may also reduce signal strength...
  • Page 126 Standby mode and then taking it out of Standby. You www.mytivo.com.au/support (Australia) or www.mytivo.co.nz/ can put your media device in Standby mode by going to TiVo support (New Zealand). Central and selecting Messages & Settings, then Standby. To...

  • Page 127: Appendix: Safety & Specifications

    Appendix: Safety & Specifications Safety Instructions Front Panel Reference Back Panel Reference Technical Specifications ®...

  • Page 128: Safety Instructions

    Media Device is not designed to support a heavy load, such as a 6. An appliance and cart combination should be moved with care. Quick TV. Your media device is only capable of supporting the weight of one or stops, excessive force, and uneven surfaces may cause the appliance and two common A/V components such as VCRs, DVD players, or A/V cart combination to overturn.
  • Page 129 Appendix: Safety & Specifications 10. Power Cord Protection—Power supply cords should be routed so that the product comes in contact with any liquid, unplug the phone line and the they are not likely to be walked on or pinched by items placed upon or power adaptor and let the unit dry thoroughly before plugging it back in.
  • Page 130 Output Format. See “Understanding HDTV” at the beginning of this guide for more information. Amber LED. An amber light flashes when the media device receives a signal from the remote. FORMAT button. Press this button to change the video output format. See “Video Output Format”...
  • Page 131 Appendix: Safety & Specifications Back Panel Reference µ ¸ AC ~ In. (Connects to A/C power.) The media device does not separately) to connect the TiVo Media Device to your home ® have a power switch; plugging it into the wall socket turns it on theatre system for digital sound.
  • Page 132 USB. (Connects to a USB network adaptor; USB stands for Universal Serial Bus.) Use one of the two USB ports to connect the media device to your home network using the TiVo ® wireless USB network adaptor (sold separately).

  • Page 133: Technical Specifications

    Appendix: Safety & Specifications Technical Specifications VIDEO OUT REMOTE CONTROL HDMI (1) (combined video and audio) 34 buttons Component Video RCA (1) STORAGE Composite Video RCA (1) SATA Hard Drive. NOTE: Actual recording capacity depends on signal S-Video 4-pin mini DIN (1) quality and the type of programming being recorded.
  • Page 134 Appendix: Safety & Specifications...

  • Page 135: Index

    Accessories 85 problems changing 96 settings 73 home networking 86 recording programs by 21 TiVo® expander drive 88 settings 61 TiVo® wireless adaptor 89 factory reset 83 showing in the program guide 37 actor, searching programs for 11...
  • Page 136 Index receiver vi messages, about 77 program guide home networks, troubleshooting 111 multi-room viewing 42 customising 36 hybrid video output format vii music, listening to 44 errors in 99 finding programs with 19 style options 37 Instant Replay button 2 native video output format vii program information screen 8 interlaced scanning vi...
  • Page 137 31 Showcases 13 updates to v resolution vi sorting recordings 9 TiVo Suggestions ® restarting the media device 83 sound effects, volume of 60 about 12 Standby mode 84 clearing 83 status bar 34 TiVoToGo transfers 40 saved portion of a program 18...
  • Page 138 Index video settings 74 troubleshooting 108 video output format fixed vii hybrid vii native vii video resolution vi watching two programs at once 3 wireless network, name of 67 WishList searches 11 changing 26 viewing results 26 wild cards and 25 zoom mode 74...
  • Page 139 This folder contains one or more programs recorded by a programs you have requested. WishList search. This program is currently being recorded. This folder contains all programs recorded as TiVo Suggestions. ® This program is a TiVo Suggestion. TiVo Suggestions are recorded only if...

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