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TROUBLESHOOTING
Problem
The LED Bar on my
SwitchLinc Timer is not
turning on at all and it
won't control my light.
The switch I'm replacing
only has two wires.
My SwitchLinc Timer is
not receiving signals
from INSTEON or X10
Controllers.
My SwitchLinc Timer is
not linking to or working
with an INSTEON
Controller or Device.
My SwitchLinc Timer
doesn't alway
s respond
to an INSTEON
Controller.
The light turned on by
itself.
SwitchLinc Timer turns
on, but not off, using
another Controller.
INSTEON SwitchLinc Timer V2 User's Guide
Possible Cause
SwitchLinc Timer is not
getting power.
SwitchLinc Timer needs a
NEUTRAL wire in order to
operate.
The SwitchLinc Timer and
the Controller are on opposite
powerline phases.
The Controller is plugged into
a power strip.
Other modules are loading
down the signal.
The INSTEON signal may be
too weak.
The INSTEON Controller
may have been reset w
ithout
first unlinking Sw
itchLinc
Timer from it.
Another Controller, a timer, or
stray X10 signals triggered
SwitchLinc Timer.
The load is producing
electrical noise that is
interfering with SwitchLinc
Timer's reception of
powerline signal.
Page 24 of 28
Solution
Make sure the circuit breaker is turned on.
Check junction box wires to ensure all connections are
tight and no bare wires are exposed.
Check the light fixture to ensure all connections are tight
and no bare wires are exposed.
Look in the rear of the junction box for a group of white
wires all tied together with a wire nut. Those are the
NEUTRAL wires. Connect SwitchLinc Timer's white
wire there.
Make sure t
wo SignaLinc RF Signal Enhancers are
properly installed to bridge the two powerline phases.
Powerline signals can't travel through power filters.
Plugging the Controller directly into a wall outlet works
best.
Move the other modules or the Controller to another
outlet.
Add new INSTEON devices or move around existing
INSTEON devices. All INST
INSTEON Network repeaters.
Make su
re you are not experiencing interference
older X10 BoosterLinc technology. Upgrade to
INSTEON BoosterLincs.
Re-link S
witchLinc Timer to the INSTEON Controller.
Check scene membership and remove any unwanted
links from SwitchLinc Timer, or perform a Factory Reset
to clear it.
Install a
powerline
signal blocker in your home to keep
X10 signals from neighboring homes from interfering.
Consider not using SwitchLinc Timer in X10 mode.
If the above doesn't work, perform a Factory Reset.
Install a powerline noise filter like Smarthome's #4835
between the load and SwitchLinc Timer.
Install additional INSTEON Devices to boost the
INSTEON signal.
Increase the X10 signal strength with an INSTEON-
compatible X10 booster to overcome the powerline
noise.
Remove the X10 Address from the button on your
INSTEON Controller so it doesn't send both INSTEON
and X10 commands.
EON devices act
as
with
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