Express Service Plus (Esp), U.s.a. Only - Motorola JT 1000 User Manual

Express Service Plus (ESP), U.S.A. only

Express Service Plus (ESP) is an optional extended service coverage plan. ESP
provides for the repair of this product, at the Motorola Factory Service Center
listed in step 3, below, for a period of three years (one year warranty plus two
years of extended service) from the date of shipment from the factory, or the date
of delivery if purchased from an authorized Motorola two-way radio dealer. If ESP
has been purchased, the serial number of this product has been registered for
coverage under Express Service Plus at the depot listed in step 3, below.
To obtain service under Extended Service Plus:
1. Check to make sure the battery or battery charger of the unit is not
defective. (Batteries and chargers are excluded from this service plan).
2. Include the following information:
Your name
Company name
Address
Telephone number
A brief description of the nature of the problem or failure (be specific)
3. Pack and ship the unit (prepaid) to:
Motorola Factory Service Center
1318 N. Plum Grove Road
Schaumburg, IL 60173
Express Service Plus is subject to Motorola standard terms and conditions.
ESP does not include repairs which will be necessary due to damage caused
by accidents, physical abuse or misuse of the product(s), acts of God, and
fires. Batteries, battery chargers, and external accessories are excluded
from this plan. Service under ESP is available only at the service center listed
herein.
If you are unsure as to whether your radio is covered under Express
Service Plus, call the depot at (708) 576-5760.
34 General Information (cont.)