Graphic Products DuraLabel PRO Manual

Thermal transfer printer

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Graphic Products, Inc.
DuraLabel
THERMAL TRANSFER PRINTER
Graphic Products, Inc.
1-800-788-5572
www.DuraLabel.com
www.GraphicProducts.com
E-mail: info@GraphicProducts.com
Copyright 2007, 2008, 2009 Graphic Products, Inc.
PRO
®
PRINTER MANUAL
v.
1.2

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Summary of Contents for Graphic Products DuraLabel PRO

  • Page 1 Graphic Products, Inc. DuraLabel ® THERMAL TRANSFER PRINTER PRINTER MANUAL Graphic Products, Inc. 1-800-788-5572 www.DuraLabel.com www.GraphicProducts.com E-mail: info@GraphicProducts.com Copyright 2007, 2008, 2009 Graphic Products, Inc.
  • Page 2: Table Of Contents

    Contents 1. Introduction .................... 2. Getting Started ..................2.1 Unpacking and Inspection .............. 2.2 Equipment Checklist ............... 2.3 Printer Parts ..................3. Setup ...................... 3.1 Setting Up the Printer ..............3.2 Loading the Ribbon ................. 3.3 Loading Label Stock ............... 3.4 Cutter Module Installation (Option) ..........
  • Page 3: Introduction

    1. Introduction ® Thank you for purchasing the DuraLabel PRO Thermal Transfer Printer. Although the printer takes only a small amount of space, it delivers reliable, superior performance. This printer provides thermal transfer printing at user selectable speeds of: 2.0, 3.0, 4.0 or 5.0 ips.
  • Page 4: Printer Parts

    2.3 Printer Parts Clear Window Ribbon Access Window LED Indicator Feed Button Printer Top Cover Top Cover Release Lever Fig. 1 Top front view 1. USB Interface 2. Centronics Interface 3. RS-232 DB-9 Interface 4. Power Jack 5. Power Switch 3 4 5 Fig.
  • Page 5: Setup

    3. Setup 3.1 Setting Up the Printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is off. 3. Connect the printer to the computer with the Centronics or USB cable. 4. Plug the power cord into the power supply connector at the rear of the printer, then plug the power cord into a properly grounded receptacle.
  • Page 6 Make sure both the ribbon access window and the printer top cover are closed when powering up the printer. 1. Push down on the ribbon access window to unlock and open the ribbon cover. 2. Place a paper core onto the ribbon rewind spindle. Mount the ribbon rewind paper core on the front hubs.
  • Page 7: Loading Label Stock

    3.3 Loading Label Stock The ribbon and various print media for the DuraLabel PRO have been optimized for ® compatibility and print quality. Only authorized supplies from Graphic Products will print correctly in the DuraLabel PRO. ® 1. Insert a 1” label spindle into a roll of label stock.
  • Page 8 Pull release lever forward Lower Cover Fig. 7 Pull the lever to open the cover 3. Place a roll of label stock onto the center of the paper roll mount. 4. Feed the label stock, printing side face up, under the Teflon bar and the label guides and pass over the platen, then feed through the cutter.
  • Page 9: Cutter Module Installation (Option)

    3.4 Cutter Module Installation (Option) 1. Pull the top cover release levers forward to open the top cover. 2. Remove the front panel from the lower cover. Pull release lever forward Fig. 22 Pull the lever to open the cover 3.
  • Page 10 5. Place the printer upside down and unscrew the two screws of the hinge holder on the lower cover. Unscrew the screw of the memory card cover. 6. Use both thumbs to hold the lower cover and index fingers to lift up the top cover open levers to separate the lower inner cover and the lower cover.
  • Page 11 9. Place the lower inner cover back onto the lower cover. 10. Install the cutter into the niches of the printer. Cutter Niche Fig. 26 Cutter module installation 11. Use a screwdriver to screw 6 screws on the lower inner cover. 12.
  • Page 12: Instructions To Top Cover Operation

    3.5 Instructions to Top Cover Operation Please take care when opening or closing the printer’s top cover by carefully following these instructions. To Open: 1. When facing the front of the printer, pull the cover release levers on both sides of printer towards you.
  • Page 13 4. To close the cover, lift the top cover all the way up then lower the top cover gently. Use both hands to gently push down the top cover to close it and make sure the cover is latched on both sides. Note: Do not place your hands between top cover and lower cover when closing the top cover! Fig.
  • Page 14: Power On Utilities

    4. Power on Utilities There are three power-on utilities to set up and test printer hardware. These utilities are activated by pressing FEED button and by turning on the printer power simultaneously. The utilities are listed as below: 1. Ribbon sensor calibration 2.
  • Page 15 While calibrating the gap/black mark sensor, the printer will measure the label length, print the internal configuration and then enter the dump mode. A self-test printout can be used to check if there is any dot damage on the heater element, printer configurations or available memory space.
  • Page 16 The printer will enter dump mode after printing the printer configuration. In the dump mode, all characters will be printed in two columns as follows: ASCII Data Hex decimal data related to left column of ASCII data Fig. 30 Dump mode printout The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters.
  • Page 17: Initialization

    4.3 Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults. The only one exception is ribbon sensitivity, which will not be restored to default. Printer initialization is activated by the following procedures. 1. Turn off printer power and wait 5 seconds. 2.
  • Page 18: Maintenance

    5. Maintenance 5.1 Cleaning Use one or more of the following supplies that meets your needs:  Cleaning pens  Cleaning swabs  Lint-free cloth Always unplug the printer when performing cleaning! The cleaning process is described as follows. Printer Part Method Printer Head Allow the print head to cool for one minute.
  • Page 19: Troubleshooting

    6. Troubleshooting This section provides possible solutions to common printing, operating, and LED status problems you may encounter. 6.1 LED Status LED Status / Color Printer Status Solution Number Solid Green Blinking Green Pause Blinking Red Stopped No power.  Turn on the power switch.
  • Page 20: Print Quality

    6.2 Print Quality Continuous feeding labels The printer setting may go wrong. Please do the Initialization and Gap/Black  Mark Calibration. (See section 4.2 and pages 25-26 of the User’s Guide). No print on the label  Is the label or ribbon loaded correctly? Follow the instructions in Loading the Label Stock (See section 3.3) or Loading the Ribbon.
  • Page 21: Specifications

    7. Specifications 7.1 Printer Specifications Item DL PRO Mechanism Resolution 203 dpi. Max. Print Width 4 in. Max. Print Length 60 in. Ribbon Capacity 984 ft. with 1 in. core Printing Speed 2, 3, 4 and 5 ips. Printing Method Direct thermal and thermal transfer printing Enclosure Structure...
  • Page 22: Label Stock Specifications

    2D Bar code PDF-417, Maxicode, and DataMatrix, QR CODE Command Set TSPL2 Environment Temperature: 41°F ~ 104°F (5 ~ 40 ). Operation Relative Humidity: 25% ~ 85% (Non Condensing) Temperature: -40°F ~ 140°F (-40 ~ 60 ). Storage Relative Humidity: 10% ~ 90% (Non Condensing) 7.2 Label Stock Specifications Item Specification...
  • Page 23: Led And Button Operation

    8. LED and Button Operation 8.1 LED LED Color Description This shows that the power is on and the device is Green ready to use. Orange This shows that the system is detecting the paper and ribbon status This shows a printing error, such as paper empty, ribbon empty, or cover opened etc.
  • Page 24: Button Operation

    8.2 Button Operation Feed Press the button when the LED is green.   It feeds the label to the beginning of the next label. Press the feed button during printing. Pause  The printing job is suspended. Ribbon Sensor Calibration Turn off the power switch and wait 5 seconds.
  • Page 25: Warranty

    The DuraLabel PRO print head is warranted to be free from defects in materials and workmanship for a period of one year from the date of purchase.

This manual is also suitable for:

Duralabel labproDuralabel pro 300

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