Table of Contents
Advertisement
ID
Name
3.13
Caller ID
3.14
SIP Device Generates
Busy Tone
3.15
POTS Analog Gateway
supports the transfer
operation by "flashing"
3.16
911
3.17
Fax Handling
3.18
Auto Attendant Menu
3.19
Auto Attendant Menu
"Dial by Name"
3.20
Auto Attendant Menu
checking Voice Mail
mailbox
3.21
Initiate call to a Hunt
Group
3.22
Initiate call to a
Workgroup
3.23
Hunt Group Member
3.24
Workgroup Agent
Call Forward – "FindMe"
3.25
3.26
ShoreTel Converged
Conferencing Server
3.27
Bridged Call Appearance
(BCA) extension
3.28
Additional Phones
(Simulring)
Note 3: The Spectralink 8400 Series handsets can generate calls to emergency numbers (911), but we did not
test calling an actual emergency services center, calls were made in a controlled environment to verify call
placement.
Description
Verify that Caller ID name and number is sent and
received from SIP endpoint device
Verify that SIP DUT generates busy tone when calling a
busy extension
Verify that the POTS Analog Gateway can support the
transfer operation by "flashing"
Verify dialing "911" on DUT could connect with "911"
services
Verify that fax can be sent and received through DUT
Verify that DUT can initate calls properly to a ShoreTel
Auto Attendant menu and that you can transfer to the
desired extension.
Verify that DUT can initiate calls properly to a ShoreTel
Auto Attendant menu and that you can transfer to the
desired extension using the "Dial by Name" feature.
Verify that DUT can initiate calls properly to a ShoreTel
Auto Attendant menu and that you can transfer to the
Voice Mail Login Extension.
Initiate a call from DUT and verify that calls route to the
proper Hunt Group and are answered by an available
hunt group member with audio in both directions using
G.729 and G.711 codecs.
Initiate a call from DUT and verify that calls route to the
proper Workgroup and are answered successfully by an
available workgroup agent with audio in both directions
using G.729 and G.711 codecs.
Verify that incoming calls to a hunt group can be
answered properly when DUT is a member of the hunt
group.
Verify that incoming calls to a workgroup can be
answered properly when DUT is an agent of the
workgroup.
Verify that calls are forwarded to DUT's "FindMe"
destination. Verify that DUT works properly when it's a
"FindMe" destination
Verify that calls are properly forwarded to the ShoreTel
Converged Conferencing Server and it properly accepts
the access code and you're able to participate in the
conference.
Verify that DUT can initiate calls properly to a BCA
extension and the call is presented to all of the phones
that have BCA configured. Verify that the call can be
answered, placed on-hold and then transferred.
Verify that calls ring simultaneously on DUT and
ShoreTel IP Phone
Notes
Pass
Pass
N/A
Pass
Note-3
N/A
Pass
Pass
Pass
Pass
Pass
Pass
Pass
Pass
Pass
Pass
Pass
Advertisement
Table of Contents
