Troubleshooting Guide - Promate Pyram User Manual

Troubleshooting Guide

Should you experience difficulties in the use of this player, please refer to the following
chart.
Fault
No Charging
Cause
The USB power adaptor (not
included) is not plugged into
a wall outlet or the USB
cable (included)is not
plugged into the mini USB
jack on the bottom of the
Pyram
Wall outlet is not functioning
Computer USB port is not
function.
Solution
Plug the USB power adaptor
(not included) into a wall
outlet and plug the USB
cable (included) into the
mini USB jack on the Pyram
Plug another device into the
same outlet to confirm the
outlet is working.
Make sure your computer
power is turned on and try
another USB port.
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