Blackberry Q10 Version: 10.1 User Manual
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Blackberry Q10 Version: 10.1 User Manual

Blackberry Q10 Version: 10.1 User Manual

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BlackBerry Q10 Smartphone
Version: 10.1

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Summary of Contents for Blackberry Q10 Version: 10.1

  • Page 1 BlackBerry Q10 Smartphone Version: 10.1...
  • Page 2 Published: 2013-04-15 SWD-20130415151423655...

  • Page 3: Table Of Contents

    Contents Welcome ..............................8 BlackBerry 10: new apps and features ......................9 Getting started ............................13 Inserting the SIM card, battery, and media card ..................13 Remove the battery door ..........................13 Insert or remove the SIM card ........................13 Insert or remove the battery and a media card ....................
  • Page 4 Transfer data from a BlackBerry 7 device using a media card ..............27 Transfer data to a new device using a computer and BlackBerry Link ............27 After you switch devices ..........................28 Restoring your BBM contacts and groups ....................28 Transfer passwords from the Password Keeper app ..................
  • Page 5 I'm not receiving messages ......................... 48 BlackBerry Hub icons ..........................49 Text message icons ............................ 49 Peek at your messages in the BlackBerry Hub from anywhere ..............50 View messages by account or message type ....................50 Search for a message ..........................51 Send a message from the BlackBerry Hub ....................
  • Page 6 Change your payment options ........................65 Rate and review an app or a game that you downloaded ................65 Download an update to an app or a game ....................66 Deleting apps ............................. 66 Delete a downloaded item from BlackBerry World ..................66...
  • Page 7 Delete an app from your home screen ......................66 Reinstall an app or game ..........................67 Keep current with Calendar ........................68 About the Calendar app ..........................68 Add an account to your device ........................68 View your events ............................68 Find email and files associated with an event ....................

  • Page 8: Welcome

    BlackBerry 10 OS. There is a lot more to learn about BlackBerry 10 OS, so you can access the full, updated User Guide by tapping Help on the home screen.

  • Page 9: Blackberry 10: New Apps And Features

    BlackBerry Keyboard Your BlackBerry device is designed to learn what you tend to say and where in a sentence you tend to say it. Your device uses this information to try to predict what word you might type next. When you pause your typing, suggested words are displayed above the BlackBerry Keyboard.

  • Page 10: Blackberry Story Maker

    BlackBerry Story Maker BlackBerry Story Maker allows you to combine your pictures, videos, and music into a stunning HD movie that you can view later and quickly share with others. You can select a song for background music, add intro titles and end credits, and apply themes.

  • Page 11: Picture Editing

    Discovering great apps is easier than ever with app recommendations based on similar purchases. You can choose an app, then share it – to social sites with a couple of gestures from within the app, or to a friend’s NFC-enabled BlackBerry device with a tap –...
  • Page 12 User Guide BlackBerry 10: new apps and features DRAFT - RIM Internal Use BlackBerry Balance Take your device to the office for access to work email, apps, and data without compromising the personal use of your device. Your personal apps and information are kept separate and private from work data and apps. Easily switch between...

  • Page 13: Getting Started

    User Guide Getting started DRAFT - RIM Internal Use Getting started Inserting the SIM card, battery, and media card Remove the battery door 1. To remove the battery door, press and slide down the battery door. Insert or remove the SIM card 1.

  • Page 14: Insert Or Remove The Battery And A Media Card

    Insert or remove the battery and a media card Before you start using your BlackBerry device, it is recommended that you charge the battery. The battery in the box that your device came in isn't fully charged. A media card is optional. If a media card is included, it might already be inserted.

  • Page 15: Set Up Your Device

    Setup app by tapping the Setup icon on the home screen. The Setup app prompts you to enter an existing BlackBerry ID or create a new one. If you are not sure if you already have a BlackBerry ID, on your computer, visit www.blackberry.com/blackberryid.

  • Page 16: Application Icons

    Text Messages Send and receive SMS and MMS messages, if provided as part of your wireless service plan. BlackBerry World Download, buy, rate, and review apps, games, music, and videos. Remember A productivity app for collecting and categorizing the information you want to remember.
  • Page 17 User Guide Getting started DRAFT - RIM Internal Use Icon Description Videos View, edit, and share videos that you take with the Camera app or that are saved on your device. Wirelessly play your videos on home entertainment equipment. Story Maker Create and share a movie that you make using pictures, videos, and music on your device.

  • Page 18: Notification Icons

    Notification icons The notification icons show you that you have new or unopened items for your accounts in the BlackBerry Hub. When you have a new item, the indicator appears on the notification icon. You can peek at your notification icons by sliding your finger up from the bottom of the screen from anywhere on the device.

  • Page 19: Scroll And Move Between Items

    Slide your finger to scroll through a list, pan a webpage, or move between pictures. You can also slide your finger to view the home screen. For example, if you're looking at the BlackBerry Hub, you can slide your finger to the left to see the home screen and your minimized apps.

  • Page 20: Use A Slider

    User Guide Getting started DRAFT - RIM Internal Use Use a slider If a slider appears on your screen, you can use the slider to progress through a file, such as a song or video, or scroll through multiple pages, such as the pages of an eBook. 1.

  • Page 21: Zoom In To Or Zoom Out From The Screen

    User Guide Getting started DRAFT - RIM Internal Use Zoom in to or zoom out from the screen If you want a closer view of a detail in an image, or if you're having trouble reading words that are too small, you can magnify the screen by zooming in.

  • Page 22: Minimize Apps And Show Your Active Frames

    User Guide Getting started DRAFT - RIM Internal Use Minimize apps and show your Active Frames When you minimize an app it appears as an Active Frame on the home screen. This is great for multitasking as you don't need to do things like save and close documents before you use the browser, or restart your browser session after you check your email.

  • Page 23: Show The Menus

    You should sign in with the same BlackBerry ID on all of your BlackBerry devices.. If you previously created a BlackBerry ID, you must use it when you set up your new device instead of creating a new BlackBerry ID.

  • Page 24: Using The Blackberry Voice Control App

    BlackBerry ID password. The email address that you use as a BlackBerry ID username doesn't have to be associated with your BlackBerry device. 1. To create a new BlackBerry ID when you set up your BlackBerry device, on the BlackBerry ID screen, tap Create New. 2. Complete the instructions on the screen.

  • Page 25: Device Switch

    You can transfer device data, including some settings, phone history, pictures, music, browser bookmarks, and so on, from one BlackBerry device to another. To transfer data to your BlackBerry 10 device, you can use BlackBerry Link on your computer, BlackBerry Protect, or you can use a media card on your device.

  • Page 26: Make Note Of Your Usernames And Passwords

    If you have a device running BlackBerry Device Software 5.0 or later, you might have created a BlackBerry ID that you used to log in to your device and the BlackBerry World storefront. If you log in to your BlackBerry 10 device with your BlackBerry ID, you might be able to reinstall apps that you downloaded previously from BlackBerry App World and access BlackBerry products that use your BlackBerry ID, such as BBM and BlackBerry Protect.

  • Page 27: Backing Up And Switching Devices

    Before you begin: This transfer option is only available if you're switching from a BlackBerry 7 device or later. To see what version of software you're running, on your previous device's home screen, click Options > About, or click Options >...

  • Page 28: After You Switch Devices

    After setting up BBM, your contacts, profile, and groups are automatically backed up over the wireless network based on your BlackBerry ID. It's still a good idea to regularly save a backup file for your device on a computer using BlackBerry Link in case your device is lost, stolen, or corrupted.

  • Page 29: Add An Account To Your Device

    Explore the Help app on your device and discover tips and tricks. Troubleshooting: Device Switch I can't switch my SIM card to my new BlackBerry 10 device The BlackBerry 10 device uses a micro SIM card. To get a micro SIM card for your new device, contact your service provider.

  • Page 30: How Do I Reset My Lost Or Forgotten Blackberry Id Password

    How do I reset my lost or forgotten BlackBerry ID password? You can have the instructions about resetting your BlackBerry ID password sent to the email address that you use as your BlackBerry ID username. For security reasons, your BlackBerry ID password can't be reset for you.

  • Page 31: I Can't Transfer Items Using My Media Card

    • Back up items from your media card to another source, such as your BlackBerry device built-in media storage or your desktop computer. Format your media card or purchase a new media card. Save the items that you backed up to the media card and then try transferring the items again.

  • Page 32: What Makes My Blackberry 10 Device Different From Other Blackberry Devices

    User Guide What makes my BlackBerry 10 device different from other BlackBerry devices? DRAFT - RIM Internal Use What makes my BlackBerry 10 device different from other BlackBerry devices? How do I get to the menu? • To access menus in apps, at the bottom of the screen, tap .

  • Page 33: How Do I Change My Settings And Options

    BlackBerry Hub. The BlackBerry Hub isn't like other apps on your BlackBerry device. It's at the core of the BlackBerry 10 experience, and it's always running so that you stay connected no matter what you're doing on your device.

  • Page 34: Where Are My Apps

    Where are my apps? Some of the apps that you used on your old BlackBerry device might not be available on your BlackBerry 10 device. In the BlackBerry World storefront, you can check if your old apps are available for download on the My World screen or find new apps.

  • Page 35: Where Can I Find My Device Info And Passwords

    How do I search? If you are looking for something on your BlackBerry device or the Internet, at the bottom of the home screen, tap What is BlackBerry Link? BlackBerry Link is the latest version of BlackBerry Desktop Software and can be used with your BlackBerry 10 device. You can use BlackBerry Desktop Software with devices that are running BlackBerry 7.1 and earlier.

  • Page 36: Get Your Message Out With The Blackberry Keyboard

    BlackBerry Keyboard The BlackBerry Keyboard learns your style of writing and adapts to how you type. It understands what you want to say and suggests words to help you type faster, more accurately, and with the least amount of effort. Respond to emails, stay connected with BBM, or work on an important document on the go.

  • Page 37: Type A Symbol Or Number

    Type faster with automated assistance settings You can change your typing settings to help you type faster on your BlackBerry Keyboard. For example, you can change your settings so that your device automatically capitalizes new sentences, or so that pressing twice inserts a period.

  • Page 38: Selecting Word Suggestions That Appear While You Type

    Your BlackBerry device is designed to learn what you tend to say and where in a sentence you tend to say it. Your device uses this information to try to predict what word you might type next. When you pause your typing, suggested words are displayed above the BlackBerry Keyboard.

  • Page 39: Connections

    Your BlackBerry device won't necessarily connect to every type of network that's listed on your device. Your device is capable of connecting to all the networks listed, but actually connecting to each type of network also depends on your wireless service plan.
  • Page 40 You have no mobile network coverage. Your device is roaming. Extra charges might apply. BlackBerry services, such as email messaging and Internet browsing, are available. The number of solid waves indicates the strength of the Wi- Fi signal. If the signal is weak, your device might use more power to try to maintain the connection.

  • Page 41: Tips: Choosing A Connection

    Tips: Choosing a connection Your BlackBerry device is capable of a wide range of connections, to increase what you can do with your device and how it interacts with other devices. Take a look at the list of connections to learn about the different types of connections, some tips for when to use each connection, and maybe learn a few things you didn't know you could do.

  • Page 42: Connect Your Device To An Hdmi Display

    Turn on airplane mode In some places, such as on an airplane or in a hospital, you need to turn off all the connections on your BlackBerry device. Airplane mode lets you quickly turn off your connections and, when you're done using airplane mode, turning off airplane mode restores the connections that were previously turned on.

  • Page 43: Connect To A Wi-Fi Network

    DRAFT - RIM Internal Use Connect to a Wi-Fi network When you connect to a Wi-Fi network, your BlackBerry device saves the network information. The next time you're within range of the saved Wi-Fi network, if Wi-Fi is turned on, your device connects automatically.

  • Page 44: Turn On Bluetooth Technology

    • Check that the time on your BlackBerry device is synchronized with the network time. If the times are different, it could prevent your device from connecting (for example, if connecting to the network requires you to have a certificate on your device, and the certificate has an expiration date).

  • Page 45: Pair And Connect With A Bluetooth Enabled Device

    If the device doesn't appear in the Devices list and you can't connect by making it discoverable, you might need to initiate pairing from the device. On your BlackBerry device, in the Discoverable drop-down list, tap On or 2 Minutes and then start the pairing process according to the documentation that came with the device.

  • Page 46: Turn On Nfc

    With BlackBerry Tag you can exchange many kinds of files, including pictures, music, contact info, and even webpages, between your BlackBerry device and other NFC-enabled devices. 1. Depending on how many files you want to send, on your BlackBerry device do any of the following: •...

  • Page 47: Stay Connected With Blackberry Hub

    Stay connected with BlackBerry Hub Notice the blinking red light? Now it’s even easier to stay close to what’s important to you. Simply peek into BlackBerry Hub from any app with a swipe to effortlessly flow in and out of your messages and conversations.

  • Page 48: Add An Account To Your Device

    • If you recently changed an account password, make sure that you update the password in the Accounts settings on your BlackBerry device. On the home screen, swipe down from the top of the screen. Tap Settings > Accounts. Tap an account. Make your changes. Tap Save.

  • Page 49: Blackberry Hub Icons

    User Guide Stay connected with BlackBerry Hub DRAFT - RIM Internal Use BlackBerry Hub icons Icon Description Unread email Read email Meeting or event invitation New Facebook notification Email with attachment Draft message Email messages grouped by subject in a conversation thread...

  • Page 50: Peek At Your Messages In The Blackberry Hub From Anywhere

    View messages by account or message type All of your messages and notifications appear in the Hub view in the BlackBerry Hub. If you want to see messages only from a particular account (for example, your personal email account) or by a type (for example, your text messages), you can...

  • Page 51: Search For A Message

    4. Type your message. 5. Tap Send or the Enter key. Tip: When you're looking at messages from only one account in the main BlackBerry Hub view, to go to the compose screen for that account quickly, tap Reply to or forward an email 1.

  • Page 52: Attach A File To An Email Or Text Message

    Peek at your messages in the BlackBerry Hub from anywhere Whether you're on your home screen or using an application, you can peek at or open the BlackBerry Hub from anywhere on the device. 1. From the bottom of the screen, slide your finger up just a little bit. The current view shrinks to show your notifications.

  • Page 53: Peek At Your Messages And Notifications While You're Composing Or Viewing A Message

    Check your upcoming events from the BlackBerry Hub You can always check your agenda in the Calendar app, but if you're already in the BlackBerry Hub, just stay where you are. 1. At the top of your list of messages and notifications, where today's date appears, slowly drag down. Your upcoming events start to appear.

  • Page 54: Add A Sender To Your Contact List

    2. Enter any additional information for the meeting. 3. Tap Save. Add a sender to your contact list 1. In the BlackBerry Hub, touch and hold a message. 2. Tap • To add the contact to an existing contact entry (for example, to add a new email address for a contact), tap a contact from the list.

  • Page 55: See The World Through Bbm

    About BlackBerry Messenger With BlackBerry Messenger (BBM), you can chat and share in real-time with your BlackBerry contacts. For example, you can see when someone has read your message and when the person is typing a reply. You can also share pictures, voice notes, your location, and files.

  • Page 56: Add A Bbm Contact

    2. At the bottom of the screen, tap 3. Follow the directions on the screen. Start a BBM chat Use BBM to chat in real-time with your BlackBerry contacts and know when someone has read your message. Share pictures, voice notes, your location, or other files.

  • Page 57: Peek At Your Chats

    You can send different types of files to BBM contacts, including pictures, voice notes, your location, events, etc. When you ping someone in BBM, the other person's BlackBerry device vibrates (unless it's set to Silent) and the person sees the word PING in red.

  • Page 58: Invite Others To A Chat

    Start a BBM Video chat You can start a BBM Video chat from any BBM chat or from the Phone or Contacts app on your BlackBerry device. If you try to start a BBM Video chat from the Phone or Contacts app with someone who isn't a BBM contact, you will be asked to add the person to BBM before you start your BBM Video chat.

  • Page 59: Switch Cameras Or Share Your Screen

    User Guide See the world through BBM DRAFT - RIM Internal Use Switch cameras or share your screen By default, your front-facing camera is used during BBM Video chats. 1. In a BBM Video chat, do any of the following: •...

  • Page 60: Time Travel With Your Camera

    User Guide Time travel with your camera DRAFT - RIM Internal Use Time travel with your camera Having trouble getting the perfect shot? Time Shift mode captures a few milliseconds before and after your photo, so that you can pinpoint and adjust exact moments of your picture to create the perfect shot. Simply scroll back and forth on the dial to open one friend’s eyes and catch your other friend smiling, then combine it all into the same photo.

  • Page 61: Take A Picture

    User Guide Time travel with your camera DRAFT - RIM Internal Use Take a picture 1. Make sure that is selected. 2. To change what the camera focuses on, drag the focus box anywhere on the screen. 3. To zoom out or zoom in, slide your fingers together or apart on the screen. Zoom only works in Normal and Stabilization shooting modes.

  • Page 62: Access The Camera App From The Lock Screen

    User Guide Time travel with your camera DRAFT - RIM Internal Use Access the Camera app from the Lock screen 1. On the Lock screen, touch and hold Using Time Shift mode Time Shift mode lets you take a bunch of photos at once so that you can pick the best one of the set. Did someone blink in every shot, or cough just as you took the picture? You can fix that by swapping in different expressions for any person until everybody is picture perfect.
  • Page 63 User Guide Time travel with your camera DRAFT - RIM Internal Use 7. Tap...

  • Page 64: Enhance Your Experience With Blackberry World

    Search for apps, games, music, or videos You can search the entire BlackBerry World storefront, or you can choose to search for a specific type of item. For example, you can choose to only search for games, apps, music, or videos.

  • Page 65: Download And Buy Apps, Games, Music, And Videos

    Apps, games, and music that you buy can be deleted and downloaded again as many times as you want to on the same BlackBerry device, and on up to four additional devices without your having to pay for the items again.

  • Page 66: Download An Update To An App Or A Game

    To download updates for all of the apps and games that have an update available, at the bottom of the screen, tap Update All. Deleting apps You can delete apps from the home screen of your BlackBerry device, or you can delete the apps that you download from the BlackBerry World storefront. Delete a downloaded item from BlackBerry World 1.

  • Page 67: Reinstall An App Or Game

    Enhance your experience with BlackBerry World DRAFT - RIM Internal Use Tip: Some app icons on your home screen are part of the core BlackBerry experience. These apps can't be deleted, and the delete icon will not appear on these app icons.

  • Page 68: Keep Current With Calendar

    About the Calendar app The Calendar app on your BlackBerry device takes the calendar info from the email and social networking accounts that you add and presents it to you in one place so that you can keep track of all your meetings, appointments, and events.

  • Page 69: Find Email And Files Associated With An Event

    Find email and files associated with an event Your BlackBerry device searches your data to find email and files that might be relevant to your event. For example, if you're meeting with people to review a document, your device might show that document.

  • Page 70: Invite People To An Event

    User Guide Keep current with Calendar DRAFT - RIM Internal Use Invite people to an event If your account supports adding participants, then you can add participants to an event either while you're creating the event, or after. If you added a Microsoft Exchange work account, you can connect to the remote server to add people who aren't in your contact list.

  • Page 71: Remember

    Everything you need to remember about the trip is in one place. The Remember app is designed to sync with the accounts that you add to your BlackBerry device. If you added a work email account to your device, your tasks and notes from your work account are kept in sync with the Remember app in the Tasks and Notes folders, and your flagged messages are synced in the Flagged folder.

  • Page 72: Add Tags To An Entry

    5. Tap Save. Send something to the Remember app Using the sharing capabilities of your BlackBerry device, you can send photos, videos, audio files, websites, or Documents To Go files to BlackBerry Remember. 1. In an app, touch and hold the item that you want to send to the Remember app.

  • Page 73: Legal Notice

    Third Party Products and Services or the third party in any way. EXCEPT TO THE EXTENT SPECIFICALLY DESCRIBED IN THE APPLICABLE LIMITED WARRANTY AND/OR THE BLACKBERRY SOFTWARE LICENSE AGREEMENT OR PROHIBITED BY APPLICABLE LAW IN YOUR JURISDICTION, ALL CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS, OR WARRANTIES OF ANY KIND, EXPRESS OR...
  • Page 74 Some airtime service providers might not offer Internet browsing functionality with a subscription to the BlackBerry Internet Service. Check with your service provider for availability, roaming arrangements, service plans and features. Installation or use of Third Party Products and Services with RIM's products and services may require one or more patent, trademark, copyright, or other licenses in order to avoid infringement or violation of third party rights.
  • Page 75 User Guide Legal notice DRAFT - RIM Internal Use SQN100-3 / RFN81UW SQN100-4 / RFQ111LW SQN100-5 / RFP121LW Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom Published in Canada...

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