Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for Plustek Scanner
Summary of Contents for Plustek Scanner
- Page 1 Installation Usage & Maintenance Troubleshooting...
- Page 2 All trademarks and brand names mentioned in this publication are property of their respective owners. © 2004-2006. All rights are reserved. No portion of this document may be reproduced without permission.
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Page 3: Table Of Contents
..................5 OFTWARE NSTALLATION EQUIREMENTS ........................5 ARDWARE EQUIREMENTS ..................6 NSTALLING AND ETTING UP THE CANNER Step 1. Connecting the Scanner to Your Computer ................6 Step 2. Installing the Software ......................7 ....................8 OFTWARE ETUP ROUBLESHOOTING ....................8 NSTALLING DDITIONAL OFTWARE XP U ................8... -
Page 4: Introduction
Your new scanner will improve the professionalism of your day-to-day computing tasks by allowing you to input images into your computer system. Like all of our products, your new scanner is thoroughly tested and backed by our reputation for unsurpassed dependability and customer satisfaction. -
Page 5: Conventions Of This Guide
USB port. Chapter II describes how to test, maintain and clean your scanner. It also describes how to use the scanner utility program which helps you troubleshoot and fix connection problems which may have occurred during the scanner installation. Appendix A contains technical support information that can help you solve simple problems. -
Page 6: System Requirements
(motherboard, processor, hard disk, RAM, video graphic card), the better the results. Save the box and packing materials in case you need to transport this scanner in the future... -
Page 7: Product Information
Product Information Please fill in the following information for your own records. You will need it when you contact your dealer or our service center in the future. Serial Number: (Located at the rear of the scanner) Date of Purchase:... -
Page 8: Chapter I. Installing The Scanner
Chapter I. Installing the Scanner efore installing your scanner, please verify that you have all of the proper components. A list of the package contents is provided in the Box Contents section of this guide. Software Installation Requirements Your scanner comes with the image-editing software (Presto! ImageFolio), document management software (Presto! PageManager), the scanner’s driver,... -
Page 9: Installing And Setting Up The Scanner
5. If you plan to connect your scanner to a USB hub , make sure that the hub is connected to the USB port in your computer. Next, connect the scanner to the USB hub. The USB hub is not included with the scanner... -
Page 10: Step 2. Installing The Software
“Add New Hardware Wizard” or “Found New Hardware Wizard” to be launched. Note: If your computer was off when you connected the scanner, the “Add New Hardware Wizard” message will be displayed when you turn the computer on and when Windows starts. -
Page 11: Software Setup Troubleshooting
• You are using the USB cable supplied with the scanner. • The square end of the USB cable is plugged into the rear of the scanner. • The rectangular end of the USB cable is plugged into the back of your computer. - Page 12 6. When the Windows XP upgrade is done, re-install the scanner’s hardware and software. Refer to the scanner setup quick guide for details. It is strongly suggested NOT to use WIA to control the film scanner. Please use bundled software (e.g., SilverFast, QuickScan) to operate the film scanner.
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Page 13: Chapter Ii. Usage And Maintenance
For further information, please refer to SilverFast User's Manual. An image-editing program has been bundled with your scanner on the included Setup/Application CD-ROM. It will allow you to alter and correct any scanned images by using a variety of filters, tools and effects. -
Page 14: Using Mounted Slide Holder
A. For scanning 35mm mounted slides (max. 4 slides) B. For scanning 35mm filmstrips (max. 6 frames) Insert mounted slides into slots with emulsion (non-glossy) side down. There are arrows and illustrations on the frame of each slot. Please follow illustrations to insert mounted slides. - Page 15 For correct scan results, always turn the film with the top of the image facing towards the back of the scanner (where power cord and USB cord located) and keep emulsion (non-glossy) side Attention down. There is text on the top and bottom of the film, such as manufacturer, frame numbers, film codes, batch numbers...etc.
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Page 16: Insert The Film Holder
The film holder will index at each frame using the notches on its side rails. Please allow about 40 cm of space on both sides of the scanner to insert and remove the film holder. You can feel the film holder stop in its index position. However, before performing scan, please gently push and pull the film holder to make sure the film holder is in correct position. -
Page 17: Using Intelliscan Button
The IntelliScan button enables you to activate bundled SilverFast SE 6, which performs advanced scan features, such as Dust and Scratch Removal, Grain and Noise Elimination, Negative Optimization…etc. For detailed settings and features about SilverFast SE 6, please refer to SilverFast SE 6 User’s Manual. Attention The QuickScan button enables you to conveniently scan images and save them automatically to the album, and send them to the NewSoft Presto! PageManager... - Page 18 Select Source (the material to be scanned), File Format (the format to be saved in), Destination Folder (the file saving path) and File name prefix (the film name, followed by 4-digits starting from 0000 for sequential scans). Check Preview window options to enable and/or confirm procedure. Select Auto Processing options.
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Page 19: Quickscan Settings And Preview Window Features
Scan and save to album Preview Exit 10. On-line help Source - Tells the scanner the method you will use to scan images. • Transparency - Use this mode for scanning transparency films. • Negative Film - Use this mode for scanning negative films. - Page 20 Scan Mode - Tells the scanner the type of document you are scanning. There are three settings to choose from: • 16-bit grayscale – scans in more than 65,000 shades of gray, improving the realism of b/w images. • 24-bit Color - scans in millions of colors for photo-realism. Choose this mode when scanning color slide or negatives.
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Page 21: Status Indicator
The crop shape will be a square or rectangle and it will not trace the edges of oddly-shaped images. Status Indicator The green LED indicator (above the IntelliScan button) indicates the status of the scanner, as described below:... -
Page 22: Scanner Connection
Scanner Connection The first step to take when troubleshooting connection problems with your scanner is to check all physical connections. The QuickScan icon , located on the Windows system tray, indicates if the scanner software is properly launched and the scanner and computer are communicating with each other. -
Page 23: Maintenance
• Do not subject the scanner to excessive vibration. It may damage the internal components. • Be sure not to bump or knock the scanner glass as it is fragile and could break. • Clean the scanner glass by lightly spraying a non-abrasive glass cleaner onto a soft lint-free cloth. -
Page 24: Appendix A: Troubleshooting
We recommend that you set your video mode to 16 bits per pixel (65536 colors) or higher. Please consult your video card, computer or Windows documentation to change the video mode. Symptom: The scanner scans very slow. Cause 1: You are running other applications in the background. Solution1: Close all the other applications that are running in the background. - Page 25 Solution 2: Reduce the resolution. Symptom: The scanner is not in the list of supported scanners in other commercial software. Solution: Select TWAIN as the scanner. Symptom: Unable to scan from other software other than the one that came with the scanner.
- Page 26 Symptom: There is a grinding or rattling noise at the beginning of each scan. Cause: The scanner engages the gears and it initializes itself before scanning. Solution: This noise is normal to the operation of the scanner. Symptom: A.
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Page 27: Common -How-To- Questions
Cause 3: The scanner’s power cord is not connected properly. Solution 3: Make sure that the AC adapter is connected to an outlet. If the scanner is connected to a Surge Protector, make sure that the Surge Protector is turned on. -
Page 28: Appendix B: Specifications
Appendix B: Specifications Plustek OpticFilm 7200 Physical 120 x 272 x 118.5 mm dimensions Weight 1.35 kg (52.97 lbs) Operating ° ° ° ° C to 40 C (50 F to 104 Temperature Max. Scan Area 24.3 x 35mm Scan Method Single-Pass Color: Input 48-it;... -
Page 29: Appendix C: Customer Service And Warranty
Appendix C: Customer Service and Warranty If you encounter problems with your scanner, please review the installation instructions and troubleshooting suggestions contained in this guide. For further assistance call our customer support phone number listed on the last page of this guide. One of our representatives will be happy to assist you from... -
Page 30: Fcc Radio Frequency Statement
This Limited Warranty service does not provide for carry-in exchange when the problem results from accident, disaster, vandalism, misuse, abuse, unsuitable environment, programme modification, another machine or non-vendor modification for this product. If this product is an optional feature, this Limited Warranty applies only when the feature is used in a machine for which it was designed. - Page 31 interference to radio communications. However, there is no guarantee that interference will not occur in a particular television reception (which can be determined by turning the equipment off and on), the user is encouraged to try to correct the interference by one or more of the following measures: √...
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Page 32: Contacting Plustek
Contacting Plustek Europe: Plustek Technology GmbH Gutenbergring 38 22848 Norderstedt Germany Tel.: +49 (0) 40 523 03 130 Fax: +49 (0) 40 523 03 500 E-mail: support@plustek.de Website: www.plustek.de North America: Plustek Technology Inc. 13100 Alondra Blvd., #106 Cerritos, CA 90703 U.S.A.