Troubleshooting Guide - Canon EOS-1DX Instruction Manual

Troubleshooting Guide

If a problem occurs with the camera, first refer to this Troubleshooting
Guide. If this Troubleshooting Guide does not resolve the problem,
contact your dealer or nearest Canon Service Center.
Power-Related Problems
The battery pack does not recharge.
Do not recharge any battery pack other than a genuine Canon Battery
Pack LP-E4N or LP-E4.
The battery charger's <CAL/CHARGE> lamp blinks in red, no
Charge level lamp is lit, or all three Charge level lamps are blinking.
See pages 32 and 33. If you are recharging Battery Pack LP-E4N with
Battery Charger LC-E4 and all three Charge level lamps blink in green,
use the charger to check the battery pack's recharge performance (p.31).
• If a Charge level lamp lights up, you can keep using the battery pack.
However, if the battery pack's recharge performance is low, replacing
the battery pack with a new one is recommended.
• If no Charge level lamps light up, the battery pack is faulty. Remove
the battery pack from the charger and consult your dealer or nearest
Canon Service Center.
The camera does not operate even when the power switch is
set to <1>.
Make sure the battery is properly installed in the camera (p.34).
Make sure the card slot cover is closed (p.35).
Recharge the battery (p.30).
The access lamp still blinks even when the power switch is
set to <2>.
If the power is turned off while an image is being recorded to the card, the
access lamp will remain on/continue to blink for a few seconds. When the
image recording is completed, the power will turn off automatically.
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