Philips BDP2930 User Manual page 18

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The disc does not play high-definition video.
Make sure that the disc contains high-
definition video.
Sound
No audio output from the TV.
Make sure that the TV is switched to the
correct source input for this player.
No audio output from the loudspeakers of
the external audio device (home theater or
amplifier).
Switch the external audio device to the
correct audio source input.
No sound on HDMI connection.
You may not hear any sound from the
HDMI output if the connected device
is non-HDCP compliant or only DVI-
compatible.
No secondary audio output for Picture-in-
Picture feature.
When [Bitstream] under the [HDMI
Audio] or [Digital Audio] menu is selected,
interactive sound like secondary sound for
Picture-in-Picture feature is muted. De-
select [Bitstream].
Play
Cannot play a disc.
Clean the disc.
Make sure that the disc is correctly loaded.
Make sure that this player supports the
disc. See "Specifications".
Make sure that this player supports the
region code of the DVD or BD.
For DVD±RW or DVD±R, make sure that
the disc is finalized.
Cannot play DivX video files.
Make sure that the DivX video file is
complete.
Make sure that the video file name
extension is correct.
EN
DivX subtitles do not display correctly.
Make sure that the subtitle file has the
same name as the DivX video file.
Make sure that the subtitle file has an
extension name supported by this player
( srt, .sub, .txt, .ssa, or smi).
Cannot read the contents of a connected USB
storage.
Make sure that the format of the USB
storage device is compatible with this
player.
Make sure that the file system on the USB
storage device is supported by this player.
For a USB HDD (a portable hard disc
drive), an external power source may be
needed.
'No entry' or 'x' sign is displayed on the TV.
The operation is not possible.
EasyLink feature does not work.
Make sure that this player is connected
to the Philips brand EasyLink TV, and the
EasyLink option is turned on (see "Use
your Blu-ray disc/ DVD player" > "Use
Philips EasyLink").
Cannot access BD-Live features.
Make sure that this player is connected to
the network (see "Use your Blu-ray disc/
DVD player" > "Set up a network").
Make sure that the network installation is
made (see "Use your Blu-ray disc/ DVD
player" > "Set up a network").
Make sure that the Blu-ray disc supports
BD-Live features.
Clear memory storage (see "Change
settings" > "Advanced options (BD-Live
security, clear memory...)").
Network
Wireless network is not found or distorted.
Make sure that the network is correctly
connected (see "Use your Blu-ray disc/
DVD player" > "Set up a network").
Page 18

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