Contacting Gateway; Calling Gateway - Gateway Solo 9100 User Manual

Note:
Your Client ID number and
order number can be found
on your invoice. The serial
number can be found on
the bottom of your
notebook.
56 Using Your Gateway Solo™ 9100 Multimedia Notebook

Contacting Gateway

If you have any trouble while using your Gateway Solo Multimedia
Notebook, please contact Gateway. You will need to supply your Client ID,
serial number, and order number to the customer support technicians. Make
a note of these numbers here.
If your computer is ever stolen, be sure to contact your local police and a
Gateway representative at once. We can put a note on the account so that if
anyone calls trying to use your notebook serial number, we can contact you
immediately.
Client ID: _____________________________
Serial Number: _________________________
Order Number: _________________________

Calling Gateway

Gateway offers a wide range of customer service, technical support and
information services. If you have questions or problems, contact the
Gateway service that is most appropriate:
For assistance or
information about:
Systems, pricing,
orders, billing state-
ments, warranty ser-
vice and other non-
technical issues.
Problems with hard-
ware or software.
The Gateway Web
site which contains a
variety of information
about Gateway.
(Modem required.)
Contact:
Sales & customer
support
If outside the US,
check your warranty
booklet for numbers
Portables technical
support:
US - toll free
Canada - toll free
World Wide Web:
US and Canada
At:
800-846-2000
800-846-2302
800-846-3609
http://www.gateway.com