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Service Information; Full Two-Year Home Use Warranty - Black & Decker TC212FRB Instruction Manual

Travel cooler/freezer and warmer
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• Cooler/Warmer is not cooling or heating properly (fan is not turning).
Fan is defective. Call Customer Service department (800) 544-6986 for return/ replacement
instructions. This unit is not user-serviceable, it must be returned to manufacturer for
professional service or repair. Any attempt to service by user will void warranty.
• Cooler/Warmer is not cooling or heating, but fan is turning.
Cooling unit is defective. Call Customer Service department (800) 544-6986 for
return/replacement instructions. This unit is not user-serviceable, it must be returned to
manufacturer for professional service or repair. Any attempt to service by user will void warranty.
• Travel Cooler/Warmer takes longer than 3 hours to reach desired temperature inside
– Low battery or supply voltage.
– Unit will attain desired temperature more efficiently if items are pre-heated
or pre-chilled.
– Fan area is blocked — move unit or object.
Accessories
Recommended accessories for use with your tool are available from your local dealer or
authorized service center. If you need assistance regarding accessories, please
call: 1-800-544-6986.
WARNING: The use of any accessory not recommended for use with this tool could
be hazardous.

SERVICE INFORMATION

All Black & Decker Service Centers are staffed with trained personnel to provide
customers with efficient and reliable power tool service. Whether you need technical
advice, repair, or genuine factory replacement parts, contact the Black & Decker location
nearest you. To find your local service location, refer to the yellow page directory under
"Tools—Electric" or call: 1-800-544-6986 or visit www.blackanddecker.com

FULL TWO-YEAR HOME USE WARRANTY

Black & Decker (U.S.) Inc. warrants this product for two years against any defects in
material or workmanship. The defective product will be replaced or repaired at no charge
in either of two ways.
The first, which will result in exchanges only, is to return the product to the retailer from
whom it was purchased (provided that the store is a participating retailer). Returns should
be made within the time period of the retailer's policy for exchanges (usually 30 to 90 days
after the sale). Proof of purchase may be required. Please check with the retailer for their
specific return policy regarding returns that are beyond the time set for exchanges.
The second option is to take or send the product (prepaid) to a Black & Decker owned or
authorized Service Center for repair or replacement at our option. Proof of purchase may be
required. Black & Decker owned and authorized Service Centers are listed under "Tools-Electric"
in the yellow pages of the phone directory and on our website www.blackanddecker.com.
This warranty does not apply to accessories. This warranty gives you specific legal rights
and you may have other rights which vary from state to state or province to province.
Should you have any questions, contact the manager of your nearest Black & Decker
Service Center. This product is not intended for commercial use.
FREE WARNING LABEL REPLACEMENT: If your warning labels become illegible or are
missing, call 1-800-544-6986 for a free replacement.
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