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Troubleshooting guide
Before requesting service, please perform the
following checks.
If the problem remains unresolved, consult
your dealer for instructions.
Do you have the latest firmware installed?
Panasonic is constantly improving the unit's
firmware to ensure that our customers are
enjoying the latest technology. (
The following do not indicate a problem with
this unit:
– Regular disc rotating sounds.
– Image disturbance during search.
∫ Unit does not respond to remote
control or front panel buttons.
Disconnect the AC mains lead, wait 1 minute,
then reconnect the AC mains lead.
∫ Cannot eject disc.
1 Turn the unit on.
2 Press and hold [OK], the yellow button and
the blue button on the remote control at the
same time for more than 5 seconds.
– INFO LED and POWER LED start to flash,
and "00RET" is displayed on the screen.
3 Press [1] (right) repeatedly on the remote
control until "06FTO" is displayed on the
screen.
4 Press [OK].
General operation
To return to the factory preset.
Select "Yes" in "Default Settings" in the Setup
menu. (
29)
To return all settings to the factory preset.
Reset the unit as follows:
1 Turn the unit on.
2 Press and hold [OK], the yellow button and
the blue button on the remote control at the
same time for more than 5 seconds.
– INFO LED and POWER LED start to flash,
and "00RET" is displayed on the screen.
3 Press [1] (right) repeatedly on the remote
control until "08FIN" is displayed on the
screen.
4 Press and hold [OK] for more than 5 seconds.
Reference
The remote control does not work properly.
Change the batteries in the remote control.
(
The remote control and this unit are using
different codes.
Turn on this unit by using the standby/on
switch on this unit, and check "Remote
control ", which is displayed on the screen
when you press a button on the remote
control.
13)
Press and hold [OK] and the displayed
number (" ") for more than 5 seconds.
The TV tuner mode is not displayed when the
TV is switched on.
This phenomenon may occur, depending on
the TV setting, when "Quick Start" is set to
"On".
Depending on the TV, this phenomenon may
be prevented by reconnecting the HDMI cable
to a different HDMI input terminal or by
changing the HDMI auto connection setting.
You have forgotten your ratings password.
You want to cancel the ratings level.
The ratings level returns to the factory preset.
1 Turn the unit on.
2 Press and hold [OK], the yellow button and
the blue button on the remote control at the
same time for more than 5 seconds.
– INFO LED and POWER LED start to flash,
3 Press [1] (right) repeatedly on the remote
control until "03 VL" is displayed on the
screen.
4 Press [OK].
This unit does not recognize the USB
connection correctly.
Disconnect and reconnect the USB cable. If it
still does not recognize the connection, turn
this unit off and on again.
USB devices may not be recognized by this
unit when connected using the following :
– a USB hub
– a USB extension cable other than the
If you connect USB HDD to this unit, use the
USB cable that is supplied with the HDD.
When you connect a USB HDD, use the right
USB port (USB2). (
- 32 -
5)
and "00RET" is displayed on the screen.
supplied with the Wireless LAN Adaptor
DY-WL5 (optional)
14)
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