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Picture
The images from this unit do not appear on
the TV.
Picture is distorted.
An incorrect resolution is selected in "HDMI
Video Format". Reset the setting as follows:
1 Turn the unit on.
2 Press and hold [OK], the yellow button and
the blue button on the remote control at the
same time for more than 5 seconds.
– INFO LED and POWER LED start to flash.
3 Press and hold [8] and the blue button on the
remote control at the same time for more than
5 seconds.
Set the item again. (
– When Dolby Digital Plus, Dolby TrueHD,
and DTS-HD audio are not output properly,
select "Yes" in "Default Settings" and make
proper settings. (
The unit and TV are using different video
systems.
1 Turn the unit on.
2 Press and hold [OK], the yellow button and
the blue button on the remote control at the
same time for more than 5 seconds.
– INFO LED and POWER LED start to flash,
and "00RET" is displayed on the screen.
3 Press [1] (right) repeatedly on the remote
control until "05P/N" is displayed on the
screen.
4 Press and hold [OK] for more than
5 seconds.
The system switches from PAL to NTSC or
vice versa.
The system used on the disc doesn't match
your TV.
– PAL discs cannot be correctly viewed on an
NTSC TV.
Reference
25)
29)
Video is not output in high-definition.
Confirm that "HDMI Video Format" in the
Setup menu is set properly. (
A black band is displayed around the edge of
the screen.
The aspect ratio of the screen is abnormal.
Confirm the "TV Aspect" is set properly.
(
28)
Adjust the aspect setting on the TV.
Audio
Cannot hear the desired audio type.
Check the connections and the "Digital Audio
Output" settings. (
Playback
Disc cannot be played.
The disc is dirty. (
The disc is not finalized. (
Still pictures (JPEG) do not play back
normally.
The images that were edited on the PC, such
as Progressive JPEG, etc., may not be played
back.
I can't play back BD-Live.
Confirm that this unit is connected to the
broadband Internet. (
Confirm the "BD-Live Internet Access"
settings. (
28)
Confirm a USB device is connected to the
USB port. (
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9, 26)
5)
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10)
14)
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