Coverage During Year One; Coverage During Years Two And Three - Dell Precision WorkStation 610 User Manual

Warranties and Return Policy: Dell™ Precision™ WorkStation 610
Mini Tower Systems
Overview Limited Three-Year Warranty (U.S. and Canada Only)
Overview
Limited Three-Year Warranty (U.S. and Canada Only)
Dell Computer Corporation ("Dell") manufactures its hardware products from parts and components that are new or equivalent to
new in accordance with industry-standard practices. Dell warrants that the hardware products it manufactures will be free from
defects in materials and workmanship. The warranty term is three years beginning on the date of invoice, as described in the
following text.
Damage due to shipping the products to you is covered under this warranty. Otherwise, this warranty does not cover damage due
to external causes, including accident, abuse, misuse, problems with electrical power, servicing not authorized by Dell, usage not
in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts
and components not supplied by Dell.
This warranty does not cover any items that are in one or more of the following categories: software; external devices (except as
specifically noted); accessories or parts added to a Dell system after the system is shipped from Dell; accessories or parts added
to a Dell system through Dell's system integration department; accessories or parts that are not installed in the Dell factory; or
DellWare ® products. Monitors, keyboards, and mice that are Dell-branded or that are included on Dell's standard price list are
covered under this warranty; all other monitors, keyboards, and mice (including those sold through the DellWare program) are not
covered. Batteries for portable computers are covered only during the initial one-year period of this warranty.

Coverage During Year One

During the one-year period beginning on the invoice date, Dell will repair or replace products covered under this limited warranty
that are returned to Dell's facility. To request warranty service, you must call Dell's Customer Technical Support within the warranty
period. Refer to the chapter titled "Getting Help" in your Diagnostics and Troubleshooting Guide to find the appropriate telephone
number for obtaining customer assistance. If warranty service is required, Dell will issue a Return Material Authorization Number.
You must ship the products back to Dell in their original or equivalent packaging, prepay shipping charges, and insure the shipment
or accept the risk of loss or damage during shipment. Dell will ship the repaired or replacement products to you freight prepaid if
you use an address in the continental U.S. or Canada, where applicable. Shipments to other locations will be made freight collect.
NOTE: Before you ship the product(s) to Dell, back up the data on the hard-disk drive(s) and any other storage
device(s) in the product(s). Remove any removable media, such as diskettes, CDs, or PC Cards. Dell does not accept
liability for lost data or software.
Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in
performing warranty repairs and building replacement products. If Dell repairs or replaces a product, its warranty term is not
extended.

Coverage During Years Two and Three

During the second and third years of this limited warranty, Dell will provide, on an exchange basis and subject to Dell's Exchange
Policy in effect on the date of the exchange, replacement parts for the Dell hardware product(s) covered under this limited warranty
when a part requires replacement. You must report each instance of hardware failure to Dell's Customer Technical Support in
advance to obtain Dell's concurrence that a part should be replaced and to have Dell ship the replacement part. Dell will ship parts
(freight prepaid) if you use an address in the continental U.S. or Canada, where applicable. Shipments to other locations will be
made freight collect. Dell will include a prepaid shipping container with each replacement part for your use in returning the replaced
"Total Satisfaction" Return Policy (U.S. and Canada Only)