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TROUBLESHOOTING CHART
Problem
Possible Cause
Odor in cabinet
Interior needs cleaning.
Unit operates but does not
The unit has just been started and it
produce any ice
has been less than 24 hours.
Water supply is not turned on.
Inadequate water pressure to unit.
The ice maker bale arm is in the
uppermost position
Freezer section has not reached
temperature.
Thermostat control knob is too warm.
Blower inlet and/or outlet is restricted. Keep blower area clear from commodities for
Condenser fan air flow is restricted.
Room and/or water temperature is too Move the unit to an area where ambient
warm.
Small ice cubes
Water input may require adjustment
Noisy operation
Cabinet not level;
weak floor structure.
Water line tubing vibration
Ice cubes sticking together.
Ice consumption is low.
Room temperature is too warm.
Solution
Clean the interior using a solution of baking
soda and war water or water and mild soap
Typical ice production is 2 lbs per day. Allow
for the freezer section to reach temperature
and the ice maker to cycle and accumulate
ice.
Turn on water supply to the unit.
Water pressure must be at a minimum 20 psi.
When the ice maker arm is in the uppermost
position, the ice maker is off. Flip the bale
arm down to turn on the ice maker.
Allow the freezer section to reach
temperature.
Turn the temperature control knob to a
higher number to allow the unit to run
colder. Allow 24 hours before readjusting
the temperature control.
proper operation.
Make certain the grille in front of the unit is
free and open for proper air circulation.
Check and clean the condenser coil by
removing the grille in the front of the unit.
Clean the condenser with a vacuum and
brush attachment.
temperature is below 90
o
F. The unit should
not be placed next to a heat source such as
an oven. Check for cold water connection.
Due to differing water pressures, the ice
maker water input may require adjusting.
Adjust the leveling legs on the unit.
The unit must be locate on a sound and
sturdy floor for proper operation.
Adjust the tubing as necessary to prevent
unwanted vibrations.
Use the ice in the bin frequently. Ice will
stick together if left in insulated bin over
long periods of time.
Move the unit to an area where temperature
is below 90
o
F.
12
TROUBLESHOOTING CHART
Problem
Possible Cause
Moisture collects on
Hot and humid conditions.
outside surface of cabinet
Moisture collects inside
Too many door openings.
of the unit.
Prolonged door openings
Hot and humid conditions.
Defrost thermistor out of specification. Consult dealer or servicer for diagnosis.
The unit is too warm or
Adjustment of the temperature
too cold.
control knob.
Temperature control side in the
refrigerator section too far open.
The unit is warm inside with
Drip tray heater is on.
the temperature control knob
in the "OFF" position.
Items on door shelf
The upper two shelves of the door
sometimes freeze.
freeze under warm conditions.
DIAGNOSTIC LED
In the back in the grille, there is a diagnostic/status LED. This LED is used to help diagnosis any problem with the unit
and to tell its status.
LED Status
Not on or blinking
Steadily blinking once per second
Continuously on
2 blinks and pause; repeated pattern
3 blinks and pause; repeated pattern
4 blinks and pause; repeated pattern
2 blinks, pause, 3 blinks, pause; repeated pattern
Solution
Extremely hot and humid conditions can cause
condensation on the outside of unit. As
humidity and/or temperature decreases,
condensation will disappear
Limit the amount of door openings.
Limit the amount of time door is open.
Extreme hot and humid conditions. Move unit
to a controlled environment. May consider
having the defrost section changed from 12 to
6 hours.
Adjust the temperature control to a warmer or
colder setting and allow 24 hours before
readjusting if necessary.
Adjust temperature control slide as necessary
in the refrigerator section of the unit.
The drip tray heater will remain energized with
the control knob in the off position. Unplug
the unit if storing or leaving the unit for
extended periods of time.
Turn the temperature control knob to a lower
number or move the items to the refrigerator
section.
Code/Problem
Unit does not have power
Unit temperature control is in the "OFF" position
Unit is "ON" and operating correctly
Defrost thermistor out of range
Evaporator normal cycling thermistor out of range
Control potentiometer out of range
Both defrost and evaporator thermistor out of range
13
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