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Warranty Information - Sony Vaddio Installation And User Manual

Joystick remote control bundle for vaddio cameras and control systems
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General Specifications
Vaddio/Sony Joystick Bundle Part #s
Camera Control Interface
External control
Power requirement
Power consumption
Compatible Cameras
Max. # of Controllable Cameras
Dimensions (W x H x D)
Weight

Warranty Information:

Hardware* Warranty - One year limited warranty on all parts. Vaddio warrants this product against
defects in materials and workmanship for a period of one year from the day of purchase if Vaddio
receives notice of such defects during the warranty. They will, at its option, repair or replace products that
prove to be defective.
Exclusions - The above warranty shall not apply to defects resulting from: improper or inadequate
maintenance by the customer, customers applied software or interfacing, unauthorized modifications or
misuse, operation outside the normal environmental specifications for the product, use of the incorrect
power supply, or improper site operation and maintenance.
Vaddio Customer service – Vaddio will test, repair, or replace the product or products without charge if
the unit is under warranty. If the product is out of warranty, Vaddio will test then repair the product or
products. The cost of parts and labor charge will be estimated by a technician and confirmed by the
customer prior to repair. All components must be returned for testing as a complete unit. Vaddio will not
accept responsibility for shipment after it has left the premises.
Vaddio Technical support - Vaddio technicians will determine and discuss with the customer the criteria
for repair costs and/or replacement. Vaddio Technical Support can be contacted through one of the
following resources: e-mail support at
Return Material Authorization (RMA) number - Before returning a product for repair or replacement
request an RMA from Vaddio's technical support. Provide a technician with a return phone number, e-
mail address, shipping address, and product serial numbers. Describe the reason for repairs or returns as
well as the date of purchase. Include your assigned RMA number in all correspondence with Vaddio.
Write your assigned RMA number on the outside of the box when returning the product.
Voided warranty – The warranty does not apply if the original serial number has been removed or if the
product has been disassembled or damaged through misuse, accident, modifications, or unauthorized
repair.
Shipping and handling - Vaddio will not pay for inbound shipping transportation or insurance charges or
accept any responsibility for laws and ordinances from inbound transit. Vaddio will pay for outbound
shipping, transportation, and insurance charges for all items under warranty but will not assume
responsibility for loss and/or damage by the outbound freight carrier.
• If the return shipment appears damaged, retain the original boxes and packing material for inspection by
the carrier. Contact your carrier immediately.
Products not under warranty - Payment arrangements are required before outbound shipment for all out of warranty products.
*Vaddio manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry standard practices.
Ⓒ2006 Vaddio - All Rights Reserved. Reproduction in whole or in part without written permission is prohibited. Specifications and
pricing subject to change. WallVIEW, CeilingVIEW and EZCamera are registered trademark of Vaddio. All other trademarks are
property of their respective owners. Document 341-154 Rev. B
NTSC - 999-6605-000, PAL - 999-6605-001
RS-232C (VISCA protocol) / RS-422 (VISCA protocol)
Contact Closure (tally contacts)
DC 10.8 to 13.2 V
2.4 W
All Vaddio VISCA Control Camera Packages Sony EVI-D100,
EVI-D70 & BRC-300
Seven (7) cameras – daisy chain control only
15-1/2" x 7-3/8" x 5-3/4" 39.13cm x 18.5cm x 14.59cm
2 lb - 1 oz, 950 g
support@vaddio.com
or online at www.vaddio.com.

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This manual is also suitable for:

Rm-br300